Clarification from the agency

This job announcement is open to current permanent Butler VA Medical Center employees and CTAP eligible. If you are not a current permanent Butler VA Medical Center employee, please apply to job announcement CBSZ-12906386-26-MAC.

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Major Duties:

• The employee coordinates and monitors all phases of the centralized wheelchair program, which includes stocking high traffic points.
• Performs routine wheelchair maintenance and sanitation.
• Ensures infection control, safety and all associated standards are met.
• Assembles and prepares incoming stock DME for issue, including, but not limited to, transfer tub benches, wheeled and rollator walkers, and manual wheelchairs.
• Identifies and repairs simple and complex adaptive and assistive devices and durable medical equipment.
• Serves as a liaison for the clinical staff (physical therapy, occupational therapy, nursing, and other medical center departments) to provide technical support for adjustment and maintenance of power and manual mobility devices.
• Drives between sites/campuses, CBOC and into the community when necessary.
• Works in collaboration with the Prosthetics Representative and the PMRS Program Manager on product recalls to facilitate timely action.
• Inspects Wellness Center equipment on a consistently scheduled basis to ensure it's in safe working order, and enters work orders for repairs when necessary.
• Identifies customer concerns, promptly takes steps to resolve customer issues, and follows up to ensure a satisfactory resolution.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm.
Compressed/Flexible Schedule: Not Authorized.
Position Description Title/PD#: Equipment Servicer/PD005073
Relocation/Recruitment Incentives: Not authorized

Physical Requirements: The position demands significant physical stress and strain, such as lifting and/or pushing/pulling equipment, crouching, kneeling and crawling on mats, occasionally defending self against combative patients.

Work Environment: The work is primarily performed in various settings, to include the rehabilitation gym, the Wellness Center, Community Living Center, maintenance shop, and warehouse-like setting involving every day risks or discomforts which require normal safety precautions. There is regular and recurring exposure to moderate discomforts such as level of noise in the assigned areas, high temperatures, or other adverse conditions. Work is in a health care environment with the possibility of coming into contact with ill and diseased patients, and/or contact with returned inventory from Veterans with contagious disease, requiring practice of Universal Safety Precautions. The employee is required to use safe work practices with office equipment, avoid trips or falls and observe fire regulations and traffic signs. Trips out-of-doors are required to access areas of the station such as the parking lot, the other campus, or CBOC. Employee must be responsive to the immediacy of equipment needs frequently arising in a medical center environment.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Pre-employment physical required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/03/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Ability to Do the Work of the Position without More Than Normal Supervision
• Equipment Assembly, Installation, Repair
• Interpret Instructions, Specifications (includes blueprint reading)
• Measuring Instruments
• Technical Practices
• Troubleshooting
• Use and Maintain Tools and Equipment

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The position demands significant physical stress and strain, such as lifting and/or pushing/pulling equipment, crouching, kneeling and crawling on mats, occasionally defending self against combative patients.

Work Environment: The work is primarily performed in various settings, to include the rehabilitation gym, the Wellness Center, Community Living Center, maintenance shop, and warehouse-like setting involving every day risks or discomforts which require normal safety precautions. There is regular and recurring exposure to moderate discomforts such as level of noise in the assigned areas, high temperatures, or other adverse conditions. Work is in a health care environment with the possibility of coming into contact with ill and diseased patients, and/or contact with returned inventory from Veterans with contagious disease, requiring practice of Universal Safety Precautions. The employee is required to use safe work practices with office equipment, avoid trips or falls and observe fire regulations and traffic signs. Trips out-of-doors are required to access areas of the station such as the parking lot, the other campus, or CBOC. Employee must be responsive to the immediacy of equipment needs frequently arising in a medical center environment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.