Clarification from the agency

Current United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service and Postal Regulatory Commission Employees only.

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Are you an expert in navigating the complete IT project lifecycle and translating complex business needs into technical efficiencies? This announcement provides the opportunity for a reassignment/promotion to the position of IT Program Manager (IT Specialist) to join our team at our Arlington, Virginia headquarters. In this role, you will be responsible for the planning and implementation of mission-critical IT systems and initiatives that affect business operations agency-wide. Bring your skills and voice to our team!

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 04/03/2026 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary range for this position is $143,913.00 - $187,093.00. The salary figures include locality pay.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

As an IT Program Manager (IT Specialist), you will work independently within a nimble, fast-moving environment to ensure the delivery of high-quality productivity tools and strategic data insights. Your major duties will include:

• Project Lifecycle Management: Overseeing projects from inception through development, deployment, and closeout, including post-deployment health checks and sustainment planning.
• Business Analysis: Conducting deep business process analysis to understand objectives and leveraging knowledge of the current technical stack to propose solutions that meet actual needs.
• Stakeholder Liaison: Serving as the primary liaison between technical teams, internal business customers, leadership, and vendors. Providing executive updates, escalations, and demos.
• Portfolio Management: Managing shifting portfolios that include tracking multiple short-term projects simultaneously or overseeing highly complex large-scale projects.
• Risk & Quality Control: Identifying and mitigating technical and security risks, managing "scope creep," and ensuring product quality through User Acceptance Testing (UAT). Documenting the business meaning of data points.
• Requirement Prioritization: De-conflicting and prioritizing competing technical requirements from multiple stakeholders to balance modernization with ongoing sustainment.

Conditions of employment

• Must be a U.S. citizen.
• Must be able to pass a drug screening.
• Must be able to pass a background investigation.
• Must be able to obtain and maintain Moderate Background Investigation security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• Applicants must have 6 years of specialized experience in IT program management principles, Agile, SDLC, and risk management.
• Applicants must have experience in business process analysis, requirements development, test plan writing, and cross-functional coordination.
• Applicants must be able to manage shifting priorities in a fast-moving environment.
• Applicants must have exceptional communication, judgment, and organizational skills.

DESIRABLE QUALIFICATIONS

• Bachelor's Degree from an accredited college or university.
• Experience working within a federal law enforcement or Office of Inspector General environment.
• Demonstrated skill in business process mapping.
• Adept at reporting and data analysis.

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

1. ITPM Mastery: Experience planning and implementing complex IT systems involving multiple stakeholders using industry-standard principles.
2. Methodology Application: Proficiency in applying Agile and SDLC methodologies to manage the project lifecycle.
3. Risk Management: Ability to anticipate and resolve risks, constraints, and competing priorities. Identify, mitigate, and monitor both technical and security risks while proactively escalating roadblocks.
4. Communication & Liaison: Skill in communicating effectively with executives, technical teams, and vendors to maintain alignment and build strong relationships.
5. Planning & Execution: Ability to develop detailed plans, tasks, and schedules to ensure proper sequencing of events throughout the project lifecycle, delivering solutions that produce measurable value for internal business customers.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0)); or receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position.

You will no longer be considered for this position if you:

• Receive a zero (0) rating on any evaluation factor
• Fail to attach all required documentation
• Submit a resume that exceeds the two-page limit
• If your application materials indicate that you are not minimally-qualified for this position
• If you fail to qualify on the interview

Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.