Skip to main content
U.S. flag
Back to results
 

Secretary (OA)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located in the office of the director at the VA Roseburg healthcare system. The incumbent serves as the Executive Secretary, providing staff assistance, clerical and administrative assistance to the Medical Center Director on administrative matters affecting the efficient operations of the facility. The incumbent is also responsible for reviewing and coordinating the work of the chief of Staff's secretary and the Nurse Executive's secretary.

Overview

Help
Accepting applications
Open & closing dates
03/17/2026 to 03/23/2026
Salary
$50,460 to - $72,644 per year
Pay scale & grade
GS 7 - 8
Location
1 vacancy in the following location:
Roseburg, OR
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
8
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSV-12912211-26-SW
Control number
861612000

Videos

Duties

Help

Incumbent is the lead secretary in the office of the Executive Staff and acts as the office manager to review and coordinate the activities of the secretarial staff.

Incumbent exercises control over the Director's schedule with complete authority for commitments. He/she arranges meetings including agenda, space, time, and staff, assembles background material for agenda items and informs participants of topics to be discussed.

Receives and screens telephone calls and visitors for the Director, and on own initiative determines which can be answered personally and which should be directed elsewhere or referred for the Director's personal attention. These inquiries involve employees, Veterans, veterans' families/representatives, EEO investigators, OIG/GAO, VHA, VISN, congressional personnel, state, and local government agencies as well as a wide range of other individuals.

Suspends matters requiring action by service and/or program managers and follows up to ensure compliance.

Incumbent screens correspondence for the Director's signature to ensure clarity, completeness, and grammatical and procedural correctness. Also ensures correspondence is prepared and completed according to VA correspondence policies.

Assists and trains administrative staff in the organization with VA policies concerning preparation of correspondence and provides training on organizational policies and procedures. Coordinates orientation for new secretaries in the office.

Transmits, composes, receives, and acknowledges electronic mail messages for the Director. Serves as surrogate to the Director on VISTA and MS Exchange electronic mail messages.

Must be proficient in the use of Microsoft Word, Excel, Power Point and serves as the alternate ADPAC for the Executive Office.

Returns inadequate correspondence for corrections and/or re-composition and follows up with appropriate service manager to assure compliance with due dates.

Compiles a file of mail received and reports of events that occurred during the Director's absence for an informational briefing upon his/her return. Assures appointment of an Acting Director during periods of absences of the Director, notifying VISN 20, AOD and posting on the electronic communication tool the Newswire.

Creates and installs a system of office procedures and practices. Oversees the workflow of the office to ensure compliance with deadlines and equity of volume of workload. Provides training and oversight for the volunteers and work study students who work in the office.

Receives and hears complaints and grievances from patients and their families/representatives and employees. Assists in resolving concerns relating to a variety of organizational issues by referring the patient and or family representative to the appropriate subject matter expert or the Patient Advocate.
Serves as Records Liaison and is responsible for the proper creation, maintenance, and disposition of all files in the Executive Office.

Director is designated as EEO Officer for the organization; therefore, the incumbent receives confidential EEO material. Maintains EEO files if needed and communicates with the EEO Specialist to ensure compliance. Incumbent also receives confidential documents concerning pending investigations, grievances, and EEO settlements, etc.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8:00am - 4:30pm PST
Compressed/Flexible: Not available
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD302010 and PD304120
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

Requirements

Help

Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet time in grade requirements and specialized experience within 30 days of the closing date of this announcement, 03/23/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days the closing date of this announcement.

For a GS-7 position you must have served 52 weeks at the GS-6.
For a GS-8 position you must have served 52 weeks at the GS-7.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

GS-7:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: At the developmental level assists with the following duties: Receiving and screening telephone calls and visitors for the Director; Receiving and hearing complaints and grievances from patients, congressional representatives and their families/representatives and employees; Exercising control over the Director's schedule; Making extensive travel arrangements for executive leadership team using approved electronic systems, to include ground, air and lodging arrangements. Ensure all material is checked for grammatical correctness, clarity, appropriate reading level, and consistency with regulations and style and format requirements prior to submission to the Director or Executive Assistant.
Note: Experience must be fully demonstrated and documented on your resume and must include job title, duties, month & year starting and ending dates and hours worked per week.

GS-8:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs the following at the independent level, Receives and screens telephone calls and visitors for the Director; Receives and hears complaints and grievances from patients, congressional representatives and their families/representatives and employees; Exercises control over the Director's schedule. Independently makes extensive travel arrangements for executive leadership team using approved electronic systems, to include ground, air and lodging arrangements; Ensures all material is checked for grammatical correctness, clarity, appropriate reading level, and consistency with regulations and style and format requirements prior to submission to the Director or Executive Assistant.
NOTE: Experience must be fully documented on your resume and must include job title, GS level (if a federal position), duties, month & year starting and ending dates AND hours worked per week.

Proficiency Requirements - Applicants must be able to type 40 words per minute. Applicants may meet this requirement by passing the appropriate performance test, presenting a certificate or proficiency from a school or other organization, or by self-certifying their proficiency.

Preferred Experience:
    1. Complex meeting agenda and minutes recording experience
    2. Schedule for Executive and large groups, not patient scheduling this is a different skill set
    3. Writing experience knowledge of spelling and grammar
    4. Interpersonal skills are highly important to deal with difficult individuals multiple times per day.
    5. Has experience as a secretary and demonstrate ability to multitask. Minutes for organization; scheduling of an executive (patient scheduling does not meet requirement); 2 years of administrative assistant secretary work
You will be rated on the following Competencies for this position:
  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be moderate walking, standing, bending, pushing, pulling, twisting, stooping, and carrying of light items like papers or books. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Resume Reminder - Your resume must include the following information for each job listed:

  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary/Rank etc.
  • Series and Grade, if applicable, for all Federal positions you have held
  • References, current or recent supervisor
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.