Clarification from the agency

All other individuals eligible and willing to become military members of the Washington Air National Guard and wear the military uniform. (Nationwide)

A GS-2210-11, IT SPECIALIST (SYSADMIN):

• Serves as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems.
• Develops, modifies, and tests overall system backup and recovery strategies for assigned systems.
• Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs. Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN).
• Serves as a technical expert on multiple operating systems and computer platforms.
• Determines equipment and communications requirements and interfaces with other systems.
• Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements.
• Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment.
• Installs, configures and tests products and equipment being reviewed.
• Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities.
• Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users.
• Implements systems software changes, operating system releases and maintains the operational status of systems.
• Coordinates with system developers resolving hardware and/or software malfunctions.
• Performs security management in accordance with National Guard Bureau (NGB) and Air National Guard (ANG) regulations and policies.
• Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment.
• Implements ANG policy relating to systems storage requirements.
• Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency.
• Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery. COOP recovery includes reestablishment of systems at multiple sites and locations.
• Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices.
• Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms.
• Enforces command standards for hardware and software configurations.
• Configures workstation security parameters.
• Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults.
• Detects and removes computer viruses.
• Restores critical data files.
• Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.
• Other duties as assigned.

Conditions of employment

MILITARY REQUIREMENTS:

Military Grades: E4 (SrA) - E6 (TSgt)

Compatible Military Assignments: 1D7X1

- Applicants need not be assigned to the position or possess the AFSC to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain AFSC within 1 year of appointment action.

- Participation in direct deposit is mandatory.

- Males born after 31 December 1959 must be registered for Selective Service.

- Must maintain membership in the WA Air National Guard for continued employment.

- Must be able to obtain, within 1 year of appointment, and maintain the appropriate TOP SECRET security clearance of the position and be eligible for access to Special Compartmented Information (SCI).

- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

- Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

- Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.

- The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

- Must have a valid state driver's license for the state in which they live or are principally employed.

- THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION.

Qualifications

GENERAL EXPERIENCE:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Include experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

1 year equivalent to at least next lower grade level.*You must provide an SF 50 if you are qualifying under the 1 year equivalent to at least next lower grade level.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

• Knowledge of a variety of operating systems on desktops and servers.
• Skill in operating a wide variety of encryption hardware and software along with the ability to integrate these items into the local communications backbone.
• Knowledge and skill in managing a variety of classified communications and computer hardware and software in support of an intelligence unit.
• Knowledge of project management techniques and tools sufficient to provide expert guidance on the implementation of emerging technologies.
• Knowledge of the principles and methods used for planning and managing the implementation, update, and integration of information system components.
• Skill in troubleshooting problems and implementing changes on multifaceted and interdependent computer platforms.
• Skill in applying system design techniques and hardware capabilities to analyze requests for new and modified applications.
• Knowledge of and skill in applying storage management practices, assignment of resources, and file management techniques.
• Skill in using performance tuning tools and techniques that are used to optimize systems functionality in order to meet installation systems requirements.
• Knowledge of the provisions and state-of-art hardware, software, operating systems, and various approaches to networking and interfaces, as well as existing C4 infrastructure, to determine the applicability and susceptibility for use within the unit.
• Knowledge of a wide range of IT standards, principles, concepts, methods, policies, and authorized approaches.
• Knowledge of network configuration techniques, computer equipment and assigned system software to determine source of failures.