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Supervisory Employee Support Programs Specialist (National Employee Support Programs Administrator)

Department of Justice
Bureau of Prisons/Federal Prison System

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Overview

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Accepting applications
Open & closing dates
03/16/2026 to 03/30/2026
Salary
$143,913 to - $187,093 per year
Pay scale & grade
GS 14
Location
Washington, DC
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
25% or less - Travel may be required for training and/or work related issues.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Job family (Series)
Supervisory status
Yes
Security clearance
Other
Drug test
No
Bargaining unit status
No
Announcement number
CO-2026-0225
Control number
861317900

This job is open to

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Clarification from the agency

• THIS IS A DELEGATED EXAMINING ANNOUNCEMENT OPEN TO ALL U.S. CITIZENS. • Division: National Employee Wellness Branch, Human Resource Management Division, Central Office, Washington, D.C. • Duty Location: Central Office, Washington, D.C.

Duties

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This position is located in the National Employee Wellness Branch, Human Resource Management Division (HRMD) within the Federal Bureau of Prisons (BOP).

Oversees major Bureau-wide employee support programs including the National Employee Assistance Program (EAP), National Correctional Support Teams (CST) Program, and the National Veterans Support Program.

Responsible for assessing and establishing the training needs of agency leadership to determine and develop appropriate curricula to promote an agency culture supportive of employee resilience and wellness.

Requirements

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Conditions of employment

  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.
  • Selective Service Requirement: http://www.sss.gov

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

  • 1. Meet CTAP or ICTAP eligibility criteria;
  • 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
  • 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established category rating criteria.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

Qualifications

To be considered for the position, you must meet the following:

Basic Requirements:

A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences.

OR

B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above.

Evaluation of Education: Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester-hour requirement.

Evaluation of Experience: Experience must have been gained in (1)casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation.

AND

In addition to meeting the Basic Requirements, applicants must have the following:

Education: There is no substitution of education for specialized experience for this position.

OR

Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular knowledge, skills and abilities necessary to successfully perform the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

  • Experience with employee assistance operations, confidentiality requirements, and organizational consultation as it relates to understanding trauma, stress, and employee wellness.
  • Experience training peers, managing rosters, and responding to critical incidents within a correctional, law enforcement, or military setting.
  • Experience designing and evaluating employee support program initiatives across an organization.
  • Experience supporting service members with reintegration challenges based on familiarity with military culture and confidentiality.
  • Experience in training, leadership development, and culture-building within a correctional, law enforcement, or military setting.
  • Experience developing and delivering training on wellness, resilience, or leadership for a correctional, law enforcement, or military setting.
  • Experience with employee support compliance, reporting, and strategic planning for a correctional, law enforcement, or military setting.

If applicable, credit will be given for paid any unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage. 

Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.

All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II".  If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment. 

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.

NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.

Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible in lieu of a preference eligible in the same category unless there are grounds for a passover and the agency has complied with the passover procedures at 5 U.S.C. § 3318(b).

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

  • Oral Communication.
  • Writing.
  • Managing Human Resources.
  • Technical Competence.
  • Teaching Others.
  • Teamwork.

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