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Technical Assistant (OA), NB-303-III (TERM NTE 4 Years)

Department of the Treasury
Office of the Comptroller of the Currency

Summary

As a Technical Assistant (OA), you will provide a variety of technical and administrative services in support of the accessibility of information and documents used by a National Bank Examiner (NBE) who is visually impaired.

This position is located in Community Banks, Columbus Field Office, Dublin, Ohio.

Overview

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Accepting applications
Open & closing dates
03/16/2026 to 03/27/2026
Salary
$51,669 to - $87,921 per year
Pay scale & grade
NB 3
Location
1 vacancy in the following location:
Dublin, OH
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - You will be expected to travel for this position 30-40% of the time.
Relocation expenses reimbursed
No
Appointment type
Term - Not-to-Exceed 4 years
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
DEU-DB-26-5477-12905615
Control number
861240000

This job is open to

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Clarification from the agency

U.S. Citizens and U.S. Nationals; No prior Federal experience is required.

Duties

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As a Technical Assistant (OA), you will:

  • Travel with and assist the National Bank Examiner (NBE) in navigating various work locations on an as needed basis.
  • Serve as a document reader for the NBE when written information is not in a format that is accessible.
  • As requested by the NBE, remediate various documents by describing what the document says or transferring information into a format accessible by screen reading software used by the NBE.
  • Use assistive technology, such as Job Access with Speech (JAWS) Software, to test remediated documents for accessibility and readability.
  • Guide the NBE through computer issues via screen-sharing or in-person when the NBE encounters inaccessible software, documents, or trainings.
  • Extract procedures from prior bank examinations and format to established standards for the NBE's review.
  • Input information and work papers prepared by the NBE into official online repositories for bank examinations.
  • Review NBE's written work for formatting consistency and visual appeal without changing the meaning or substance of the NBE's writing.
  • Coordinate with Examiners-in-Charge (EICs) for upcoming assignments to ensure timely request and receipt of examination materials from the banks.
  • Assist the NBE in completing functions if an administrative system is not accessible, for example, inputting the NBE's time and attendance information or travel related expenses.
  • Participate in routine meetings with the OCC's Disability Accommodation Coordinator and others to identify potential accessibility issues or improvements.

Requirements

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Conditions of employment

This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:

  1. Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
  2. FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
  3. SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).
  • Complete a one-year probationary period (unless already completed).
  • Complete a background investigation (unless already completed).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Travel occasionally to attend conferences and/or training.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.
  • Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information.

Qualifications

You must meet the following requirements by the closing date of this announcement.

Applicants must possess one year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level in the Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

To qualify for the NB-III level, applicants must have specialized experience equivalent to the next lower level, NB-II or GS-4. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Specialized experience for this position includes:

  • Providing technical and administrative support such as inputting information into online repositories, reviewing documents for formatting, and using software to maintain, compile, and communicate information.

AND

  • Typing proficiency of at least 40 words per minute.

OR

You may substitute education for experience as follows: Four years of education above the high school level in any field.

OR

You may qualify by a combination of experience and education. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.

Education

Please see Qualifications section for education.

Additional information

  • This position is not in the bargaining unit.
  • Salary range includes geographical pay.
  • If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duty's changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official.
  • We may select from this announcement or any other source to fill one or more positions.
  • The candidate selected for this position may be credited with directly related non-Federal experience for annual leave purposes if eligible and considered appropriate.
  • Click all links in this vacancy announcement to view additional information and instructions.
  • Please refer to "Conditions of Employment."
  • Click "Print" to review the entire announcement before applying.
  • The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.
  • Optional Essay Questions: Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility.
  • All newly appointed employees to the competitive service are subject to a probationary period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

Minimum Qualifications: Once the application process is complete, Human Resources or Subject Matter Expert (SME) will review the first two pages of your resume and supporting documentation to determine whether you meet the minimum job qualifications.

Resume Evaluation Panel Review: After it has been determined that you meet the minimum qualifications, Subject matter experts (SMEs) may review the first two pages of your resume to determine your technical qualifications for this position based on the required competencies. Additional documentation (e.g., cover letter, links embedded in your resume) may not be considered.

Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.

Rating:

Your application package will be evaluated in the following areas:

  • Administrative Information Management
  • Administrative Policies and Procedures
  • Attention to Detail
  • Oral Communication
  • Written Communication
  • Teamwork
Category Rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality categories (Outstanding, Excellent, or Qualified) depending on the evaluation of your experience, education and training related to this position.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference eligibles in that category. Qualified preference eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application package may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category.

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