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Personal Services Assistant / Personal Care Assistant - Entry Level (Colorado)

Department of Defense
National Security Agency/Central Security Service

Summary

Personal Services Assistants provide timely assistance to employees and applicants with targeted disabilities in order to meet their individual needs and provide a seamless transition into the workplace and throughout their day. These services are defined by the EEOC as non-medical, activities of daily living and can include assistance services such as: assistance with feeding/meal prep, toileting, placement/removal of clothing.

Overview

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Accepting applications
Open & closing dates
03/16/2026 to 03/27/2026
Salary
$35,749 to - $73,142 per year
Pay scale & grade
GG 2 - 7
Location
many vacancies in the following location:
Denver, CO
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Top Secret
Drug test
No
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
1255312
Control number
861237000

Videos

Duties

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The Office of Reasonable Accommodation Services is seeking Personal Services Assistants to assist employees with disabilities with activities of daily living at NSA Colorado.

NOTE: These positions are term appointments, with a duration of up to two years. The selected candidates may be eligible for non-competitive conversion to a permanent appointment at a later date.

Personal Services Assistants provide timely assistance to employees with targeted disabilities in order to meet their individual needs and provide a seamless transition into the workplace and throughout their day. These services are defined by the Equal Employment Opportunity Commission (EEOC) as non-medical activities of daily living and can include assistance services such as: assistance with feeding, meal-preparation, toileting, placement/removal of clothing and assistance in and out of vehicle at work-related site.

- Maintaining communication with customers throughout the day utilizing phone/email systems.
- Utilizing computer systems for documentation/tracking purposes.
- Intermittently commute to satellite offices during the work day to aid customers.
- Must be able to assist travel which may be CONUS and/or OCONUS to provide accommodations.

Requirements

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Conditions of employment

  • All applicants and employees are subject to random drug testing in accordance with Executive Order 12564.

Qualifications

ENTRY/DEVELOPMENTAL

High school diploma or equivalent plus two years experience is required.

Education

The qualifications listed are the minimum acceptable to be considered for the position.

Experience must be in providing assistance with activities of daily living (for example, assistance with removing and putting on clothing, eating, toileting, pushing a wheelchair, or assistance with getting into or out of a vehicle at the worksite).

Additional information

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $35,749 - $73,142 (Entry/Developmental) Salary range varies by location, work level, and relevant experience to the position. Position is located in Colorado.

Training will be provided based on the selectee's needs and experience.

enefits: NSA offers a comprehensive benefits package.

Work Schedule:This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

- Assist employees with targeted disabilities to perform activities of daily living that those employees would typically perform if they did not have disabilities.

Personal services tasks may include, but are not limited to:
- Assisting with mobility, lifting and reaching, getting into or out of a vehicle at the worksite, eating and drinking, outerwear assistance, toileting assistance, and business-related travel.
- Drive provided vehicle or shuttle to assist employees with disabilities at satellite offices -
Valid driver's licensure (maintain valid licensure during employment)
- Must be able to lift up to 50lbs.
- Interpersonal skills: treating others with courtesy, sensitivity and respect while responding appropriately to the needs and feelings of people with various backgrounds, organizational roles and work experiences.
- Establish and maintain working relationships and networks with customers, professional colleagues internal and external to the Agency.
- Holding self and others accountable for meeting or exceeding personal or group goals.
- Maintain communication with customers throughout the day utilizing phone/email systems.
- Utilizing computer systems for documentation/tracking purposes.

Personal services, together with any reasonable accommodation required, enable the employees to perform the essential functions of their positions without posing a direct threat to safety. Personal Services Assistants do not perform medical procedures (e.g., administering shots) or medical monitoring (e.g., monitoring blood pressure).

The ideal candidate is someone with previous work experience such as home health care, nursing home and/or acute care settings where they have provided direct care with activities of daily living.

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