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Lead Support Services Specialist

Department of State
Department of State - Agency Wide

Summary

This position is in the Office of the Executive Director for the Under Secretary of Economic Affairs (E/EX).

The Bureau promotes a strong American economy by leveling the playing field for American companies doing business in global markets attracting foreign investors to create jobs in America, and deploying economic tools to deny financing to terrorist, human rights abusers, and corrupts officials.

Overview

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Accepting applications
Open & closing dates
03/16/2026 to 03/20/2026
Salary
$143,913 to - $187,093 per year
Pay scale & grade
GS 14
Location
Washington, DC
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - Travel required for case work, protection, and special event support. May require domestic and international travel.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Top Secret
Drug test
No
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Announcement number
E-MPI-2026-0008
Control number
861056700

This job is open to

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Clarification from the agency

U.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP.

Duties

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  • Advises on the management of the Bureau's general services support functions, ensuring that programs and priorities are aligned with the Department's mission, vision, values, and plans.
  • Leads team research using different qualitative and quantitative methods to find ways to improve how the team works and the quality of their results.
  • Provides guidelines, references, and information, and communicates current knowledge to answer team members' questions about applicable laws, policies, and directives.
  • Prepares reports and maintains records of work accomplishments and administrative information as required. Coordinates with the Administrative Service Chief.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Statement of Employment & Financial Interest required prior to appointment.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. 

 NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to ensure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

In addition, qualifying specialized experience must demonstrate the following:

  • Experience managing support services programs, including areas in procurement, contract administration, property management, space management, and office services analysis.
  • Experience performing contract management duties, such as developing Performance Work Statements (PWS), preparing Procurement Request Packages (PRP), monitoring contractor  performance, reviewing invoices, and/or managing contract files. 
  • Experience leading or coordinating projects and assignments to ensure timely delivery of work products and services.

There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • If eligible, situational telework agreements may be permitted with supervisory approval.

  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance.  Telework eligibility and security clearance requirements may vary for such similar positions. 

  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM’s  CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position. 

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume limited to two pages will be conducted and evaluated for this job based on how well you meet the qualifications for this position. The evaluation process consists of an online assessment and a subject matter expert review of your resume. Resumes longer than two pages will be deemed ineligible and will not be considered further. Your qualifications will be evaluated on the following competencies:

  • Knowledge of management principles, practices, methods, techniques, and skill in integrating management services.
  • Ability to perform advanced analysis, plan effectively, and organize and lead team studies.
  • Ability to apply qualitative or quantitative methods to assess and recommend improvements in support services effectiveness.
  • Skills to persuade and negotiate with management to gain acceptance and implementation of options, findings, and recommendations.
  • Ability to handle resistance that comes from conflicting objectives, major procedural changes, and limited resources.

In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration.

Resume review: Subject matter experts (SMEs) will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links embedded in your resume will not be opened.). If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. 

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be considered well-qualified for the position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority. To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.


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