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Hospital Mortgage Services Manager

Department of Housing and Urban Development
Assistant Secretary for Housing-Federal Housing Commissioner
This job announcement has closed

Summary

This position is located in the Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner, Office of Healthcare Programs (OHP), Office of Hospital Facilities (OHF).

Overview

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Job closed
Open & closing dates
03/13/2026 to 03/13/2026
This job will close when we have received 250 applications which may be sooner than the closing date. Learn more
Salary
$149,323 to - $194,122 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Indianapolis, IN
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
26-HUD-12906862
Control number
861021900

This job is open to

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Clarification from the agency

This job is open to: 1. Current HUD Office of Housing internal employees qualifying as Status Candidates or current HUD Office of Housing internal employees serving on a Veterans Recruitment Appointment (VRA), or 2. CTAP eligibles.

Duties

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HUD's Mission
The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.

The Office of Housing provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing industry. The Office of Housing is committed to building and preserving healthy neighborhoods and communities through homeownership, rental housing and healthcare opportunities.

The Office of Healthcare Programs (OHP) administers FHA's healthcare programs, the Section 232 Mortgage Insurance for Residential Care Facilities and Section 242 Mortgage Insurance for Hospitals programs. Both programs enable the affordable financing and refinancing of healthcare facility projects and are integral to HUD's community development mission. OHP's programs assist hospitals and residential care facilities (such as nursing homes and assisted living facilities) to more reasonably finance construction, renovation, acquisition, or refinancing projects. These programs strengthen local communities, improve access to healthcare, and decrease overall healthcare costs. Join the Healthcare Programs Team today and make a difference in improving healthcare in America!


As a Hospital Mortgage Services Manager, you will:

- Direct evaluation and underwriting of prospective hospitals for the Section 242 Program. Supervise the processing of preliminary and full applications through OHF and monitors pipeline progress to identify and remove impediments that cause unwarranted delays or prevent applications from proceeding through the process.
- Deliver products and services that are consistent with clients' requirements, support Departmental activities, and are integrated with other OHF and Department initiatives and programs.
- Work with other senior staff to develop policies and procedures for the Section 242 Program. Represent and speak for the Office Director at meetings with key officials of the Department, other federal agencies, state agencies, congressional staffs, industry representatives, advocacy groups, and the public.
- Serve as an authoritative point of contact for mortgage/investment bankers, hospitals seeking Section 242 loans, and hospitals in the insured portfolio. Ensure that the highest possible level of client service, communication, and assistance is provided to hospitals and lenders regarding routine business activities, such as the interpretation of FHA guidelines or status of applications and requests.
- Serve as a supervisor of division employees. Establish an organizational environment that positively influences employees' ability to deliver high quality products and services.

Requirements

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Conditions of employment

The official duty station for this position will be in Indianapolis, Indiana. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.

Key Requirements:

  • Must be U.S. Citizen or U.S. National.
  • A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
  • A one year supervisory or managerial probationary period may be required.
  • Must successfully complete a background investigation.
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Please refer to "Additional Information Section for additional Conditions of Employment."
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience: For the GS-15, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized Experience for this position includes:

- Reviewing applications and pre-applications for hospital mortgage insurance to evaluate compliance with program requirements and assess the proposals' risk factors; AND
- Providing guidance to lenders and hospital representatives on Section 242 mortgage insurance program underwriting policies and procedures.; AND
- Managing a portfolio of hospitals with existing Section 242 FHA-insured loans, overseeing performance, compliance and risk mitigation strategies.

Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-15 you must have been at the GS-14 level for 52 weeks.

Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • Relocation expenses will not be paid.
  • Relocation incentive will not be paid.
  • Recruitment incentive will not be paid.
  • This is a non-bargaining unit position.
  • This position is Exempt from the Fair Labor Standards Act (FLSA).
  • HUD offers alternative and flexible work schedules.
  • This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
CONDITIONS OF EMPLOYMENT (CONTINUED):

HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.

REASONABLE ACCOMMODATION REQUESTS:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the result of the online assessments required for this position. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

In order to be considered for this position, you must complete all required steps in the process. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

The Federal Supervisor Assessment questions target seven critical supervisory competencies: accountability, customer service, decisiveness, flexibility, interpersonal skills, problem solving, and resilience.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan(CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority.

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