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Health and Wellness Coach

Department of Veterans Affairs
Veterans Health Administration
James A. Haley Veterans' Hospital & Clinics

Summary

We are seeking a dynamic and dedicated Health and Wellness Coach to join our Primary Care team at the James A. Haley VA Hospital in Tampa, FL. As a Health and Wellness Coach, you will play a crucial role in guiding clients through their wellness journeys, providing personalized support, and fostering positive lifestyle changes.



Overview

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Accepting applications
Open & closing dates
03/12/2026 to 03/19/2026
Salary
$50,460 to - $80,243 per year
Pay scale & grade
GS 7 - 9
Location
1 vacancy in the following location:
Tampa, FL
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
9
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTC-12901624-26-AVM
Control number
861017300

This job is open to

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Clarification from the agency

Open to current permanent James A. Haley Veterans' Hospital & Clinics VA facility employees only. NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

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Duties

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The Health and Wellness Coach is responsible for the delivery of whole health coaching and skill development of the local Medical Center's Whole Health Coach program, including provision of care through coaching, promotion, and education regarding whole health coaching to Veterans and staff.

Major Duties include, but are not limited to:

  • Contacts eligible participants for enrollment and explain the health coaching process.
  • Provides health coaching for Veterans in order to reduce or eliminate high-risk behaviors while increasing healthy ones.
  • Conducts interventions for Veterans using one-on-one, couples, or group modalities in outpatient and inpatient settings.
  • Conducts Whole Health Facilitated groups..
  • Participates in MOVE, smoking cessation, diabetes management, hypertension clinics, mental health, and other inpatient and outpatient groups as appropriate.
  • Provides follow-up care through telephone clinics or secure messaging between face-to-face appointments.
  • Actively guides Veterans in the exploration of core elements of personal health planning through individual and group based programs.
  • Encourages and assists to Veterans with the adoption of habits that are conducive to higher quality of life and in alignment with the Veterans' goals.
  • Identify habits and behaviors that are harmful to quality of life and related to chronic illness.
  • Develops treatment plans for Veterans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease, or that reverse or slow progression of chronic disease.
Work Schedule: Monday - Friday, 8:30 am - 4:30 pm
(Note: Work schedules are determined and approved by the supervisor. The incumbent may be required to work various shifts on a permanent or temporary basis based on facility/patient care needs).
Telework: Ad-hoc as needed.
Virtual: This is not a virtual position.
Functional Statement #: 99326S and 99325S
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless you are proficient in basic written and spoken English.
  • Education and/or Experience:
    • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position.
    • OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
    • OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
  • Certification: Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC).
    • Exception for Non-Certified Health and Wellness Coaches.
      • Non-certified applicants who otherwise meet the eligibility requirements for certification, may be given a temporary appointment as Health and Wellness Coach under the authority of 38 U.S.C. ยง 7405(c)(2).
      • Non-certified individuals may only provide care under the supervision of a certified Health and Wellness Coach at or above the full performance level or other designated occupation with the appropriate training and expertise.
      • Non-certified individuals may only be appointed at the entry level and may not be promoted until certification is obtained.
      • Temporary appointments of non-certified Health and Wellness Coaches may not be extended beyond one year or converted to a new temporary appointment.
Note: If selected a non-certified candidate is selected, you will be expected to obtain the required certification within one year.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:
Health and Wellness Coach, GS-07
Experience:
None beyond the basic requirements.
In addition to the experience above, the candidate must demonstrate the following KSAs:
  • (a) Knowledge of health and wellness coaching processes and techniques.
  • (b) Ability to promote positive lifestyle choices.
  • (c) Ability to effectively communicate in writing through a variety of modalities.(d) Ability to effectively communicate verbally/non-verbally.
Health and Wellness Coach, GS-09
Experience: One year of creditable experience equivalent to the next lower grade.
In addition to the experience above, the candidate must demonstrate the following KSAs:
  • (a) Knowledge of current research literature related to health and wellness, including behaviors that promote a healthy lifestyle and well-being.
  • (b) Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities.
  • (c) Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships.
  • (d) Ability to assist the client in developing a comprehensive personalized health plan based on a patient's action-oriented goals.
  • (e) Ability to identify resources internal and external to the organization that are necessary for achieving patient overall health and well-being goals.
  • (f) Ability to use information technology (IT) equipment and various/emerging technologies to carry out work responsibilities.
  • (g) Ability to document patient information using appropriate system
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-09. The actual grade at which an applicant may be selected for this vacancy is in the range of GS07 to GS-09.

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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