General (Duties include but are not limited to):

• Represents and serves as an advocate and educator for the installation MWR Program with a focus on Junior Sailor recreational programming.
• Assists with the development of installation Single Sailor Liberty programming by collecting information, offering insight, generating initiatives that target the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability.
• Manages the feedback process for program initiatives and improvements through daily one-on-one service member interactions and discussions.
• Conducts the administration of customer feedback surveys and provides comprehensive reporting on results as required.
• Assists with the development of contemporary marketing and engagement strategies, incorporating social media for efficient information dissemination and program feedback.
• Assists MWR Marketing in creating, developing, and maintaining a strong social media brand presence, including video and photo content.
• Provides recommendations for improving the MWR and Liberty Programs and marketing strategies based on feedback.
• Distributes promotional and advertising materials and provides specific information on planned events to the Junior Sailor population.
• Serves as the subject matter expert (SME) on needs, preferences, and engagement level of the Junior Sailor population onboard the installation.
• Promotes current and future MWR Program initiatives with the primary objective of increasing Junior Sailor and Liberty eligible customer engagement translating to increased program utilization and expansion of healthy physical and social lifestyle activities within the targeted community.
• Assists MWR point of contact in recruitment and coordination of Liberty Ambassador Advisory Board members.
• Serves as a member of the MWR Liberty Ambassador Advisory Board.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Must possess a C.A.R.E (Controlling Alcohol Risks Effectively), Emergency First Responder (EFR) or CPR First Aid, (NASBLA) Safe Boating certificate, or equivalent OR be able to obtain these trainings/certifications within 90 days.
• Required sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds.
• Must be able to work very shifts to included nights, weekends, and holidays.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• Knowledge of scope of activities in the Liberty center for individuals and groups, of varying demographics, ages and interests.
• Knowledge of basic computer operations and keyboarding skills to include operation of desktop computers.
• Knowledge of the elements of the MWR department, enabling the ability to answer customer questions and/or refer them to the appropriate activity.
• Knowledge of business, military, and government protocol; safety and security with regard to written and verbal correspondence.

• Knowledgeable on contemporary social media methods and platforms and utilizing them for communication.

• Knowledge of CNIC's organizational structure, functions, and mission.
• Skills in basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Skills in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
• Ability to prepare clear, concise, and technically sound reports related to work within the program.
• Ability to apply basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to communicate effectively both orally and in writing.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.