The Chief Human Capital Officer (CHCO) is a Senior Executive Service (SES) position within the Office of Human Capital, Management, and Administration Directorate of U.S. Immigration and Customs Enforcement (ICE). The CHCO serves as the primary ICE representative for human resources matters and is responsible for managing and directing all human capital operations within ICE.
Summary
The Chief Human Capital Officer (CHCO) is a Senior Executive Service (SES) position within the Office of Human Capital, Management, and Administration Directorate of U.S. Immigration and Customs Enforcement (ICE). The CHCO serves as the primary ICE representative for human resources matters and is responsible for managing and directing all human capital operations within ICE.
The Office of Human Capital (OHC) positions ICE for the successful completion of its mission by recruiting and hiring high-performing talent and by delivering human capital programs for the ICE workforce. The Chief Human Capital Officer (CHCO) serves as the primary ICE representative to the Department of Homeland Security (DHS) regarding human resources matters and is responsible for managing and directing all OHC operations. Programs overseen include Employee and Labor Relations, Employee Resilience, Executive Services, Human Capital Policy, Human Resources Information Technology, Medical Affairs, Payroll, Recruitment and Retention, Strategic Initiatives, Benefits and Retirement, Position Classification, and Processing.
As the CHCO, you will be responsible for:
Providing day-to-day direction through subordinate deputies, division directors, and staff directors, including other members of the SES.
Supervising a large, geographically dispersed, multidisciplinary workforce engaged in all facets of human resources management.
Determining which programs or major projects should be initiated, discontinued, or modified, and establishing the timing for such actions.
Justifying the allocation of resources to each OHC program or project based on ICE priorities.
Providing executive direction, advice, and counsel to the Director, Deputy Director, and Executive Associate Directors for Management and Administration, Homeland Security Investigations, and Enforcement and Removal Operations, as well as other ICE senior executives, regarding highly complex and sensitive human resources principles, concepts, regulations, practices, and management issues.
Advising on policies and long-range plans for human resources programs.
Determining and developing strategic program goals and objectives for the organization based on DHS and ICE strategic management goals and objectives, and ensuring successful implementation.
Designing and developing organizational structures for OHC and ICE to accomplish work in the most efficient and cost-effective manner.
Developing and maintaining metrics through subordinate managers to monitor work status and assess overall effectiveness, efficiency, and productivity.
Identifying program deficiencies and taking appropriate action to resolve issues, maintaining program operations in support of OHC, ICE, and DHS missions, goals, and objectives.
Developing and advocating a culture of continuous learning to attract and retain employees with superior abilities.
Identifying best practices and applying methods for measuring intellectual capital and linking it to organizational performance and growth.
Overseeing and reviewing the expenditure of funds, ensuring effective use of resources and authorizing cost-saving initiatives to increase efficiency while maintaining high professional standards.
Representing ICE and collaborating with other federal agencies regarding human resources efforts and activities related to recruitment and retention of law enforcement and other personnel.
Responding to requests for information or concerns and proactively briefing on sensitive programs or activities in support of congressionally mandated law enforcement programs and initiatives to protect national security.
Subject to a 1-year supervisory probationary period (unless already completed).
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
May be subject to pre-employment and random drug tests.
File a Public Financial Disclosure Report (OGE-278e) within 30 days of appointment and annually from then on.
You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualifications requirements for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed beyond page 2 or may be disqualified.Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the ECQs or TQs.
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the TQs.
TQ 1: Demonstrated expertise and experience in leading a large-scale human resources program or operation, with responsibility for delivering a comprehensive portfolio of human capital programs and services.
TQ 2: Demonstrated mastery-level knowledge and advanced skill in applying highly complex and sensitive federal human resources principles, concepts, regulations, practices, and management issues. This includes matters related to policies and long-range plans for recruitment and retention; labor and employee relations; performance management; employee engagement; workforce planning; position classification; payroll; benefits and retirement; policy development; executive services; and personnel systems and processing.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the TQs listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in a U.S. Office of Personnel Management (OPM)-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50 or certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education
This job does not have an education qualification requirement.
Additional information
Veterans' Preference: Veterans' preference is not applicable to the SES.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
SEAD-3-Reporting-U.pdf (dni.gov), applicable to those who hold a sensitive position or have eligibility for access to classified information.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your application package will be further reviewed to determine if you possess the ECQs and TQs listed above. The ECQs and TQs must be thoroughly addressed within your 2-page resume. Separate narratives will not be accepted or reviewed. Highly qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Upon selection, if not already a member of the SES serving under a career appointment, the individual(s) selected must have their executive qualifications certified by the OPM SES QRB before appointment. The selected individual's application will be forwarded to OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, QRB-certified SESCDP graduate, or SES reinstatement eligible).Upon QRB certification, the selected individual will be required to serve a one-year probationary period.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. Resume: All applicants are required to submit a resume limited to 2 pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each), with 1-inch margins on the top and bottom, 1/2-inch margins on the left and right, and a font no smaller than 11 points, showing all relevant experience. Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs. Please do not use the USAJOBS Resume Builder.
2. Vacancy Question/ Assessment Questionnaire Responses: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. Additional Required Documents: Applicants are required to submit the following supporting documentation, if applicable:
Current or Former SES Members: Must provide your SES appointment Notification of Personnel Action (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
SESCDP Graduates: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
Current Federal Civil Service Employee: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click "Apply" to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process, at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
OHC EXECUTIVE SERVICES UNIT
500 12th Street SW
Washington, DC 20536
US
Next steps
To verify the status of your application, sign in to your USAJOBS account at https://www.usajobs.gov/. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. Resume: All applicants are required to submit a resume limited to 2 pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each), with 1-inch margins on the top and bottom, 1/2-inch margins on the left and right, and a font no smaller than 11 points, showing all relevant experience. Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs. Please do not use the USAJOBS Resume Builder.
2. Vacancy Question/ Assessment Questionnaire Responses: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. Additional Required Documents: Applicants are required to submit the following supporting documentation, if applicable:
Current or Former SES Members: Must provide your SES appointment Notification of Personnel Action (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
SESCDP Graduates: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
Current Federal Civil Service Employee: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click "Apply" to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process, at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
OHC EXECUTIVE SERVICES UNIT
500 12th Street SW
Washington, DC 20536
US
Next steps
To verify the status of your application, sign in to your USAJOBS account at https://www.usajobs.gov/. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
