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Infrastructure Engineer - DHA

Social Security Administration
Chief Information Officer (CIO)

Summary

IT Specialist (APPSW) Infrastructure Engineer positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.

Overview

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Accepting applications
Open & closing dates
03/09/2026 to 09/04/2026
Salary
$121,785 to - $158,322 per year
Pay scale & grade
GS 13
Location
Few vacancies in the following location:
Woodlawn, MD
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - Flextime and Alternate Work Schedules are available
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
SSA-12903500-DHA-26-CIO
Control number
860240500

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

All U.S. Citizens

Duties

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  • This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
  • Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
  • Positions filled with applications from this pool will be placed into positions where artificial intelligence duties occupy the majority of the work performed.

Requirements

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Conditions of employment

  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Fingerprinting and background and/or security investigation may be required
  • Job offers are contingent on fingerprinting and background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Candidates will not be hired based on their race, sex, color, religion, or national origin.

Qualifications

Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.

Duties:

  • Knowledge of a wide-range of multi-platform software/hardware products and services in a multi-platform software development environment.
  • Skill installing, configuring, and supporting various operating systems.
  • Ability to analyze software/hardware problems and formulate solutions.
  • Skill installing, configuring, and maintaining Microsoft Endpoint Configuration Manager.
  • Skill installing, configuring, and maintaining Windows Server Update Services.
  • Skill coordinating technical tasks with fellow employees and/or vendors.
  • Ability to organize joint inter-component efforts.
  • Ability to communicate orally and in writing.

READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying.

To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Minimum Qualifications: Grade 13 To qualify at the GS-13 level, you must have at least 52 weeks of specialized experience at the GS-12 level, or equivalent. Such IT-related experience must include all of the following: 1) Supporting Windows Server Infrastructure, 2), knowledge and expertise in Microsoft Endpoint Configuration Manager, and 3) recommending implementable innovative solutions.

PLEASE NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.

Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

This job does not have an education qualification requirement.

Additional information

See announcement cutoff dates below under How to Apply.

Are you ready to make a real impact at the Social Security Administration? Join our forward-thinking technology team as an Infrastructure Engineer and help shape the future of software development for more than 330 million Americans. We're building a team of top-tier developers-those who excel at solving complex challenges and delivering scalable, supporting enterprise-level web applications. Whether you're a seasoned expert ready to drive innovation or an early-career developer eager to learn from the best, we want you to be part of our mission to deliver cutting-edge technology and exceptional service.

We value Infrastructure Engineers who are passionate about creating product integration and robust backend solutions. If you thrive in a fast-paced, collaborative environment and are excited to work with the latest technologies, this is the place for you. We are especially interested in Infrastructure engineers who understand how Artificial Intelligence (AI) can be leveraged to revamp and optimize existing processes, making our systems more efficient and effective for both customers and employees.

If you're ready to take your career to the next level-whether you're a proven leader or an ambitious learner-apply today and help us build the future of digital government services!

Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.

Some positions are bargaining unit positions represented by the American Federation of Government Employees (AFGE).

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.


As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation you receive is based on your responses to the online assessment questions completed during the application process.

Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation.

Information not specifically stated in your resume cannot be assumed. Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.

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