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Administrative Officer

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located in the Emergency Medicine Service reports directly to the Corporal Michael J. Crescenz VAMC Associate Chief of Staff. You will work with a high degree of independence and authority to assist the EM Service Chief and Associate Chief in administrative and management duties with responsibilities that do not require physician knowledge or licensure.

Overview

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Accepting applications
Open & closing dates
03/06/2026 to 03/11/2026
Salary
$68,013 to - $88,421 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Philadelphia, PA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSZ-12903017-26-BS
Control number
860147800

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Duties

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MAJOR DUTIES and RESPONSIBILITIES
Office Operations and Administrative Management
- The incumbent will plan, organize and direct the activities of EM Service, Ensuring compliance with legal and regulatory requirements.
- Provides overall administrative management of the EM Service
- Aids in enhancing the access to care for Veterans by trending national, VHA, VISN 04, Eastern VISN4 Medical Centers and local data.
- Must have knowledge of and working relationships with multiple programs within the Medical Center, VISN 4 and the University of Pennsylvania.

Contract Administration
- Provides expert support and have full authority to determine and ensure resource needs are met for funding issues and contractual arrangements for EM Service Line.
- Will be accountable for ongoing contract management of the EM Common Off-The=Shelf (COTS) contracts, including but not limited to LOGICARE, AMION and TheraDoc.


Budget/Finance
- The incumbent will formulate and submit budget plans each fiscal year, providing advice and assistance to the EM Service Chief as to funds available and how to maximize actual dollar allocations.
- Allocates funds to the correct control fund points and communicating this information to the Facility Fiscal Officer or Budget Analyst.
- responsible for managing the fund control points for the services and acts as the FCP Clerk.
- Coordinates the preparation of business travel requests for clinical staff for them to meet required continuing education training or attend learning seminars.
- Participates in service line's planning processes, assists in the preparation of documents and takes initiative to identify needs and potential administrative issues/concerns and devises flexibility in operations and cost effective approaches to the resolution of problems withing the assigned areas.


Information Technology Support
- serves as the Automated Data Processing Application Coordinator for the services
- Will be accountable for management of the EM core software and Common Off the Shelf packages, including but not limited to Emergency Department Information Software, LOGICARE, AMION and TheraDoc which all will include acting as the POC for assigning new staff appropriate menus, retrieval of data, and developing and analyzing reports generated from this data, as well as first line trouble shooting of issues and escalation as appropriate.

FACTOR LEVELS
Factor 1- Knowledge
Knowledge of VA regulations, directives, and publications as issued from Central Office as well as, local medical center policies.
Knowledge and skill in applying analytical and evaluative methods and techniques in order to address issues or conduce studies to determine the efficiency and effectiveness of program operations and substantive administrative support functions.
Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity.
Knowledge of laws, regulations, policies and precedents that affect the use of program and related support resources
Knowledge of substantive programs of the EM Service and support functions to enable the incumbent to recommend changes on administrative policies

Factor 2- Supervisory Controls
- Within a framework of priorities, funding and overall project objectives the employee and supervisor develop a mutually acceptable project plan which typically includes identification of the work to be done, the scope of the project, and deadlines for its completion.

Factor 3 - Guidelines
- Include VA regulations, Medical Center policies, service policies, accreditation standards, program manuals, primary care guides, and knowledge of the organization's evolving organizational structure and program changes.

Factor 4 - Complexity
- Performs various unrelated administrative duties, types correspondence according to prescribed guidelines, handles inquires for assistance from the public, patients or other employees, etc.
- Must use originality and independence in setting priorities and in approach to accomplish the varied goals in a complex operational setting.

Factor 5 - Scope and Effect
-Usually works independently and takes initiative on routine tasks, as well as, new and unusual situations, requiring the attention of the action by the EM ACOS
Promotion Potential: This position is advertised at full performance

Work Schedule: Monday - Friday 8:00 am -4:30 pm
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Position Description/PD#: Administrative Officer/PD01654O

Physical Demands- the work is a mix of sedentary and physical movement. The incumbent will need to round in the ED, check equipment, reach high shelves in order to locate or to inspect ED equipment. This position occasionally requires carrying objects such as files, books, and papers, up to 25 pounds.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/11/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

For the GS-9 Level the below is required:

master's or equivalent graduate degree
or
2 full years of progressively higher level graduate education leading to such a degree
or
LL.B. or J.D., if related
None 1 year equivalent to at least GS-7


You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: . OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have . OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .
You will be rated on the following Competencies for this position:
  • Communication
  • Computers and Electronics
  • Contracting/Procurement
  • Customer Service
  • Data Management
  • Interpersonal Skills
  • Planning and Evaluating
  • Technical Competence


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: the work is a mix of sedentary and physical movement. The incumbent will need to round in the ED, check equipment, reach high shelves in order to locate or to inspect ED equipment. This position occasionally requires carrying objects such as files, books, and papers, up to 25 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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