Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Marina and Recreational Lodging Program Management duties comprise 30% of incumbent's time and include but are not limited to:

• Plans, develops, promotes, executes, evaluates, and manages the assigned Marina and Recreational Lodging program.
• Operates a professional Department of War (DoW) Marina and Recreational Lodging operation, consistent with those services and amenities provided in a similar commercial business.
• Oversees the day-to-day management and maintenance of the Marina and Recreational Lodging properties and ensures all discrepancies are corrected in a timely manner.
• Manages Guest Comment Card Program, to include resolving guest issues, responding to guest comment card surveys in a professional and timely manner and in accordance with program standards, and management of any needed internal resolutions.
• Develops and implements a continuous marketing program to ensure a high level of occupancy year-round.
• Manages the full lifecycle of property and assets by serving as property custodian; duties include the purchase, requisition, receipt, storage, tagging, and disposition of all inventory, supplies, and Furniture, Fixtures & Equipment (FF&E).
• Plans renovations and repairs, and reviews work in progress. Acts as primary liaison for recapitalization projects.
• Oversees a sailing/boating instruction program (e.g., classroom and on the water), ensures patrons are aware of boating safety programs and regulations, and monitors compliance by patrons and staff members.
• Provides educational materials to program patrons on state and federal fish and game laws, boating and water violations, and environmental laws within the total water and beachfront areas.
• Conducts certification classes for motorboat, sailboat, and Jet Ski operations, as required.
• Continuously monitors and evaluates weather conditions to make real-time decisions and set safety limits for all program operations.
• Promotes, schedules, manages, and assists with coordination of fishing tournaments, sailing regattas, sailing and aqua sports camps, polar plunges and other special events.
• Ensures the economic and efficient operation of the assigned facility to include supervising and directing work, ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, reporting any damage, mechanical or other malfunction, and reporting/correcting safety hazards, following up as necessary.
• Manages marina retail operation and related duties, such as purchasing, inventory, maintaining cost of goods sold for resale materials, supplies, and equipment, and alcohol sales.
• Develops and execute an annual operation budget for all program areas assigned.
• Performs a variety of related administrative duties, keeping abreast of requirements and deadlines.
• Evaluates effectiveness of programs, based on customer satisfaction and industry standards.
• Prepares facility, infrastructure, and rental fleet for winterization and summarization.
• Coordinates use of harbor and related facilities by Navy and non-Navy organizations (e.g. Navy Reserve, Navy ROTC Program, Great Lakes Yacht Club, United States Coast Guard).
• Monitors boaters use and coordinate with Navy Security Forces NSF for safety and security.
• Coordinates with base environmental department on environmental issues associated with preserved wetland areas, sand dune preservation, authorized hazardous materials usage and proper storage and disposal.
• May serve as fund custodian, ensuring internal controls (e.g., cash handling, daily accounting of funds, inventory, property and vehicles) are in place and in compliance with regional standards, procedures and objectives.
• May ensure registers are properly rung out at the end of each shift, change funds are properly accounted for and secured. Reports on all cash discrepancies in accordance with local directives.
• Supervisory duties comprise 25% of the incumbent's time and include but are not limited to:
• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receive proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.
• Directly supervises assigned staff to include two full-time NF-02s and one full-time NA-07, two flexible NF-02s, two flexible NF-01s and one two seasonal flexible NF-02 and one flexible NA 04 Non-Appropriated Fund (NAF) civilians.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be able to carrying weight up to 45 pounds.
• Must be able to work a rotation of weekdays, weekends, and holidays.
• Must have or be able to obtain and maintain a current state driver's license.
• This position may be designated ALPHA personnel for inclement weather and is subject to recall.
• Must successfully complete a National Agency Check or equivalent background screening upon selection and periodically thereafter as required.
• Must possess or be able to obtain, and maintain, the following within 30 days of hire: Cardiopulmonary Resuscitation Certification, First Aid Certification, and Automated External Defibrillator Certification.
• Must possess or be able to obtain, and maintain, the following within 30 days of hire: National Association of State Boating Law Administrators (NAS BLA) Safe Boating Certification, or equivalent .
• Must possess or be able to obtain, and maintain, the following within 30 days of hire: Controlling Alcohol Risks Effectively (CARE) Training
• Incumbent must possess or be able to obtain, and maintain, the following within 90 days of hire: • Enterprise Safety and Management System (ESAMS) Navy Crane Center Rigging Practice Course • ESAMS Navy Crane Center General Crane Safety Course
• Incumbent must possess or be able to obtain, and maintain, the following within 6 months of hire: • United States Coast Guard Operator of Uninspected Passenger Vehicles (USCG OUPV) 6-Pack License • 6K Forklift License
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of seamanship, boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (e.g., launching, mooring, engine repair, winterizing, wet/dry storage, etc.), boating equipment and facilities, and recreational boating activities.
• Knowledge of park and picnic facilities and green space management, including inspection, maintenance, cleaning and repair.
• Knowledge of how to operate a business, such as setting costs, mark-up/mark-down procedures for resale, and disposal of surplus or non-usable material.
• Knowledge of boatyard operations at a seasonal marina.
• Knowledge of winterization of land and water lakefront infrastructure (piers, docks, gangways, etc.), and rental fleet.
• Knowledge of vehicle storage program management.
• Knowledge of Lake Michigan weather and elements.
• Knowledge of military MWR and/or NAF procurement, personnel, and funding.
• Knowledge of the daily operations for Marina, RV Parks/campsites and storage rental programs to include safety and environmental and fire prevention regulations and practices.
• Knowledge of hotel/lodging management procedures; and front desk, housekeeping, and maintenance operating principles and practices.
• Knowledge of an automated property management system(s).
• Knowledge of NAF budgeting and activity level financial management.
• Knowledge of basic cash handling procedures.
• Knowledge of CNIC's EEO policy and procedures.
• Skill in utilizing piers, moorings, and wall space to ensure maximum storage.
• Skill in the use of Microsoft Office Suite (e.g., Word, Excel, Power Point, etc).
• Ability and knowledge to provide a sailing instruction program.
• Ability to rig complicated lifts.
• Ability to evaluate weather conditions to set limits for safe operations.
• Ability to adapt to inclement and adverse weather conditions for rescues.
• Ability to work effectively with subordinates, supervisory and management officials and patrons.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to perform the full-range of supervisory duties.
• Ability to communicate effectively both orally and in writing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.