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Management & Program Analyst

Department of Commerce
National Telecommunications and Information Administration
Office of Public Safety Communications (OPSC)

Summary

This vacancy is for a Management & Program Analyst in the National Telecommunications and Information Administration within the Department of Commerce.

Overview

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Accepting applications
Open & closing dates
02/27/2026 to 03/06/2026
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$102,415 to - $133,142 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NTIA-OPSC-ST-26-12890750
Control number
859351900

Duties

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As a Management & Program Analyst, you will perform the following duties:

  • Manage and maintain assigned programming data/information systems and assist with developing operations data. Evaluating programs and their operations, organization, methods, and procedures within the NTIA program office.
  • Make recommendations to modify administrative policies and processes for use in the management and direction of programs.
  • Review and analyze policies, regulations, procedures, and system(s) requirements.
  • Research current or new management practices for application to programs or operations.
  • Assist with analyzing management information requirements for program or administrative reporting systems, including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology.
  • Serve as the COR, monitoring and overseeing contractor performance, technical requirements, and providing direction within the contract scope.


This position is also advertised under NTIA-OPSC-DE-26-12890749 at the GS-12 level; NTIA-OPSC-DE-26-12890751 at the GS-13 level; and NTIA-OPSC-ST-26-12890752 at the GS-13 level. You must apply individually to be considered for all announcements.

This Job Opportunity Announcement may be used to fill other Management & Program Analyst GS-0343-12, FPL 13 positions within the Department of Commerce in the same geographical location with the same qualifications and specialized experience.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • A probationary period may be required.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • Bargaining Unit Position: No
  • Confidential Financial Disclosure Report (OGE form 450): No
  • Permanent Change of Duty Station (PCS) Expense: Will not be paid
  • License required: No
  • Drug Test Required: No
  • Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series

Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the GS-12 level:

SPECIALIZED EXPERIENCE: You must possess one full year (52 weeks) of specialized experience at the GS-11 (or equivalent pay band) level in the Federal service. Specialized experience is defined as:

  • Assisting with managing and maintaining programming data/information management systems;
  • Analyzing and evaluating administrative programs and proposing recommendations to modify policies and processes; and
  • Preparing correspondence, charts, tables, reports, and slides utilizing Microsoft Office 365 and other tools and applications.

Education

There is no positive education requirement for this position.

Additional information

The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

  1. Career Transition Assistance Plan (CTAP)
  2. Interagency Career Transition Assistance Plan (ICTAP)
  3. Military Spouse Non-Competitive Hiring Authority
  4. Veterans Employment Opportunities Act (VEOA)
  5. 30% or more disabled veterans
  6. Persons with disabilities

ICTAP and CTAP Eligibles: CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition

Military Spouse The spouse of a member of the armed forces seeking eligibility under the non-competitive hiring authority of certain military spouse MUST submit various required documentation by the closing date of the announcement in accordance with one of the three below eligibilities:

  • Spouse of a member of the armed forces serving on active duty,
  • Spouse of service member who incurred a 100% disability, or
  • Un-remarried widow or widower of a service member killed while performing active duty.

Please review the "Required Documents" Section for specific documents pertaining to each of the above eligibilities that MUST be included with your application, if you are applying as a Military Spouse.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Reasonable Accommodations (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., two-page resume, supporting documents), the responses you provide on the application questionnaire, the result of the USA Hire assessment and the Structured Resume Review required for this position.

Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will review ONLY two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process.

For Certain Military Spouses: All applicants who meet the qualification requirements and military spouse noncompetitive eligibility requirements (see "Additional Information" section above") will be forwarded to the Selecting Official for consideration on a separate referral list. While veterans' preference is not a consideration when filling positions under the military spouse non-competitive hiring authority, preference eligibles are encouraged to submit their supporting documentation (DD-214, stating disposition of discharge or character of service, VA letter, SF-15, etc.).

All:

If you are invited for an interview, you will be asked to bring a copy of your most recent performance appraisal.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

The assessments will evaluate you on the following general/technical competencies required to perform the job; please do not provide a separate written response:

  • Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading, Reasoning, Self-Management, Stress Tolerance, Teamwork, Program Management

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. Do NOT include the following types of information in your resume/application. If any are included, you will be deemed INELIGIBLE for consideration.

  • Classified or government-sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
To preview the questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12890750

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