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Major duties include, but are not limited to the following:

• The incumbent performs duties directly contributing to the administrative management of a complex health care delivery system. Primary responsibility is that of program coordinator for Primary Care Service Line. Currently, the Primary Care Service includes over 330 full-time, part-time and fee-basis personnel (physicians, nurse practitioners, allied health staff). Duties require the ability to apply the specialized principles and practices and project management in directing administrative support between all interdisciplinary teams within the Primary Care Service to assure smooth operation of administrative processes.
• The incumbent provides full staff assistance on administrative issues and organizational policy. Serves as staff member directly supporting the Chief, Primary Care Service and service line management staff responsible for planning, organization, development, direction, and evaluation of VAN CH CS Primary Care Service operations.
• The incumbent acts as liaison between Primary Care Service and UC Davis School of Medicine relevant to academic appointments for VA physicians, contracts for professional personnel, consultant appointments and resolution of administrative matters associated with these positions.
• Incumbent is responsible for coordinating and/or executing plans to initiate and maintain a highly visible recruitment program to stimulate interest and attract qualified applicants for a variety of hard-to-fill occupations.
• He/she provides comprehensive resource allocation information support decisions and assures that all requests submitted for consideration to the Budget Committee are complete, accurate and include supporting data. He/she provides support and direction to Primary Care Service management staff, to initiate appropriate requests to meet immediate or planned needs for funding, staffing, equipment, or space. The incumbent leads interdisciplinary teams in compiling usable data for the Chief of Primary Care Service utilization.
• The incumbent serves as liaison between Chief of Primary Care Service and subordinates, chiefs of other services, and other VHA facilities in all administrative matters. Supervises activities within Primary Care Service to include the management of one {I) administrative support assistant and one (1) PCMM Coordinator. The incumbent is responsible for the submission of applications or medical staff (i.e. physician, nurse practitioners, etc.) in fee-basis, without compensation (WOC) or contract assignments and initiates actions in all cases of non­compliance. Sets up and maintains the systems for tracking, evaluating the effectiveness, and quality for such services and assures that organized systems are maintained or implemented. Evaluates systems and makes recommendations for streamlining processes and improvements.

Work Schedule: 7:00am -3:30pm Monday - Friday
Telework: ADHOC
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD03341O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below:

GS-11:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert knowledge and skills in applying analytical and quantitative methods and techniques to issues or studies relating to the efficiency and effectiveness of program operations utilized by administrative, professional personnel or substantive administrative support functions. Skill base necessary in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. (This experience must be well documented in your resume.). OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related of progressively higher level graduate education leading to such a degree in a major field of study related to the work of the position which provided the knowledge, skills, and abilities necessary to perform the duties of this position. (NOTE: TRANSCRIPTS MUST BE SUBMITTED WITH THE APPLICATION MATERIALS. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPT(S) IS OK.). OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and progressively higher level graduate education beyond masters degree. [Note: To combine education and experience, first determine how much of the qualifying experience and education you have, as a percentage of what is required for each. Add the percentages together, and if the total is 100% or more, then the combined education and experience is qualifying for the position. EXAMPLE: To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond the first 18 semester hours (i.e. beyond the first year) by 18. Add the two percentages together. The total percentage must equal at least 100% to qualify.] (NOTE: TRANSCRIPT(S) MUST BE SUBMITTED WITH APPLICATION MATERIAL. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPTS OK).

You will be rated on the following Competencies for this position:

• Administration and Management
• Computer Skills
• Interpersonal Skills
• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary but occasionally involves bending, stooping, standing, walking, transporting less than 15 pounds, and the use of a computer terminal for approximately 5 hours daily. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.