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Senior Advisor to the Chief Taxpayer Services

Department of the Treasury
Internal Revenue Service

Summary

The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury. The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

Overview

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Accepting applications
Open & closing dates
03/02/2026 to 03/16/2026
Salary
$151,661 to - $209,600 per year
Pay scale & grade
SL 00
Locations
1 vacancy in the following locations:
Washington, DC
Atlanta, GA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
00
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
DE-26-12893763-MR
Control number
859331500

This job is open to

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Clarification from the agency

All Qualified U.S. Citizens; no prior federal experience required

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Duties

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We strongly encourage applicants to read the entire announcement before submitting their applications.

The Senior Advisor to the Chief Taxpayer Services (TS), of the Internal Revenue Service (IRS), connects and coordinates activities related to technology across TS and IRS, focusing on modernization and technology programs and projects.

As the Senior Advisor to the Chief Taxpayer Services your duties and responsibilities include:

  • Provides in-depth technical analysis and top-level advice related to short and
    long-range program policies, strategies, and objectives for the Chief TS, to implement overall IRS strategy and vision for TS and voluntary compliance programs. Serves as principle technical advisor to the Chief/Deputy Chief TS.
  • Stays abreast of a broad range of current developments, policy considerations, trends, and the internal climate as they contribute to policies impacting IRS to assist the Chief TS in setting priorities and objectives. Conducts special projects, coordinates Deputy Commissioner of Internal Revenue (CIR) approval packages and proxies for other Senior Level employees, as needed.
  • Consults across operating divisions on key issues related to reengineering business practices and procedures necessary to enhance tax administration operations; advises on systems enhancements needed to implement changes in the delivery of products and services to taxpayers.
  • Provides insight, guidance, and expertise to the TS executive team regarding strategic technology implementation plans and priorities. Collaborates with project teams supporting modernization and technology enhancements to ensure logical development of products, reduce redundancies, and mitigate risks in TS technology projects.
  • Serves as a liaison to the IT Division to provide insight and perspective on TS projects and/or legislative implementation. Facilitates negotiation discussions with IT Division senior leadership for executive approval. Collaborates with internal and external stakeholders to enhance IRS online/digital solutions, security posture, authentication/authorization policies and ensures integration and access to data.
  • Makes recommendations to the Chief/Deputy Chief TS, and other executives on matters of program policy, expectations, and procedures. Provides advice and consultation to Division Commissioners, Chiefs, and Directors to ensure comprehensive and integrated taxpayer service and voluntary compliance programs are developed and deployed. Works closely with IRS Chief Counsel and TS Counsel on technical positions and regulatory and litigation issues affecting the TS customer segment.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Be geographically mobile to accomplish the Service's mission.
  • Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so.
  • Complete a OF-306, Declaration for Federal Employment, to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
  • File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
  • Disclose Political Appointments.
  • Meet all qualification requirements by the closing date of this announcement.

Qualifications

You must meet the following requirements by the closing date of this announcement.

As a basic requirement, applicants must demonstrate progressively responsible experience directly related to the knowledge, skills and abilities outlined under Mandatory Technical Qualifications. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service, or its equivalent, with state or local government, the private sector, or nongovernmental organizations. You must demonstrate in your application, significant achievements, increasing levels of responsibility, and a solid record of successful professional performance.

Mandatory Technical Qualifications (TQs):

In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled in your resume. Your résumé must show that you possess the following TQs:

  1. Information Technology - Knowledge of information technology and related industry practices and emerging trends in sufficient depth to plan, direct, and evaluate a proposed business process improvement.
  2. Business Process Improvement - Ability to evaluate an existing business process, and design, develop and test proposed process improvements, including the ability to implement and maintain improved business processes.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Failure to meet basic qualification requirements and all Mandatory Technical Qualifications may result in disqualification.

Education

There is no education requirement for this position.

Additional information

  • Veterans' preference is applicable to the Senior Level Service.
  • Applications MUST be submitted through USAJobs.
  • Submit resume and all other required documents online by 11:59 PM EST of the closing date.
  • If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Salary for Senior Level jobs vary depending on qualifications.
  • Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
  • The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume and responses to the online questions.

Applicants will be evaluated on the quality and extent of their leadership skills, technical experience and accomplishments, as described in their resume.

Applicants will be rated and ranked by a senior executive panel and those determined best qualified may be referred to participate in a selection interview. Highly qualified candidates may undergo an interview and a reference check. The Executive Resources Board will review results and make recommendations on final selections to the appointing authority. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Veterans' preference is applied after applicants are assessed. Preference eligible will be listed at the top of their assigned category and considered before non-preference eligible in that category. Qualified preference eligible with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

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