This position is Non-appropriated Fund (NAF) and will be assigned to the JBSA Fort Sam Houston IT Office.
This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.
This position is Non-appropriated Fund (NAF) and will be assigned to the JBSA Fort Sam Houston IT Office.
This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.
Depending on Experience. Internal NAF pay setting rules apply.
Please see the "Who May Apply" section under the Qualifications section.
Functional System Administrator monitors, tests, analyzes, maintains, and operates multiple operating systems squadron network platforms. Analyzes LAN/WAN utilization statistics through data collection and performance measures to ensure smooth, reliable, and robust operation to LAN/WAN. Performs LAN installation, implementation, maintenance, troubleshooting; and reviews, evaluates, and fine-tunes components such as hubs, switches, and routers to achieve peak efficiency within the overall network connectivity.
Installs, configures, and troubleshoots network and application server hardware, network operating system software, and peripheral network equipment such as routers, bridges, cabling system, network interface cards, modems, multiplexers, and concentrators. Changes the components of existing equipment for efficient operation or recommends major modifications to existing systems.
Implements network operating system and or network application software and maintains contact with software suppliers to ensure that current releases of software products are in use. Ensures current network software products are compatible with system configurations and ensures interoperability, efficiency, and compliance with existing standards.
Oversees and troubleshoots operation of the LAN/WAN and ensures hardware and network operating software are functioning properly and that operation standards are met. Function tests system components to identify and resolve technical problems, analyzes system malfunctions, implements necessary corrective actions, and provides ongoing support for the resolution of complex problems and operating malfunctions.
Ensures the vigorous application of information security/information assurance policies in the delivery of network services. Functional System Administrators for Windows servers, WSUS, ACAS, Anti-virus, Intrusion Detection/Intrusion Prevention, Caterease, Foodtrack, SETS, MABB, Defense Lodging System, Terminal connectivity. The primary Network is NAFT/EISP but maintains wired and wireless networks at Lackland, Port San Antonio, Medina annex, Camp Bullis, HQ AFMC.
Performs server security patching and updating the network firmware and Hardware. Scans network using RETINA And AVDS Systems (NESSUS) to keep PII and PCI information safe. May be required to work after hours, weekends and holidays. Position works under the supervision of the Chief of Information Technology.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12883355
Who May Apply: Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/03/2026
Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must possess skills, and ability needed to work independently on firewalls and software on wired/wireless networks. Needs ability to troubleshoot and repair Paradyne ADSL/DSLAM modems. IAW DOD-8500.2/5200.2-R.must possess Secret/SSBI clearance.
Must have progressive experience that provides knowledge of basic principles, theories, practices, techniques, and terminology of the IT discipline/subject matter field. Knowledge of installing, configuring, upgrading, maintenance and troubleshooting hardware and software components to include Microsoft Windows & MAC operation system.
Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Customer service skills
2. Knowledge of troubleshooting Windows, MAC Operating Systems and mobile devices.
3. Knowledge of Active Directory administration.
4. Knowledge of commercial ISP network setup and configuration.
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s).
**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. (Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position DOES NOT allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 03/03/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
