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FFSP Counseling & Advocacy Program (CAP) Supervisor

Department of the Navy
Commander, Navy Installations Command
NRSW Naval Base Point Loma N91

Summary

Serve as the Installation Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist within Commander, Navy Installations Command (CNIC), Fleet and Family Support Department (N9), Family Readiness (N91), Fleet and Family Support Program (FFSP), CNRSW. The primary purpose of this position is to supervise and oversee all aspects of the CAP programs, the Family Advocacy Program (FAP), and the New Parent Support Home Visitation Program (NPHVP); and directly supervise professional CAP staff.

Overview

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Accepting applications
Open & closing dates
02/25/2026 to 03/27/2026
Salary
$121,585 to - $129,691 per year
Pay scale & grade
NF 5
Location
1 vacancy in the following location:
NBPL Fleet and Family Support Center (FFSC)
Point Loma Complex, San Diego, CA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - Temporary Duty (TDY) or business travel approximately 10% of the time away from the normal duty station to attend or provide training, conduct FFSP certification site visits, or deliver services aboard ships
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time - 35-40 hours per week
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
Yes
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
26-12897686
Control number
859000300

Duties

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Coordinate with primary stakeholders, and through subordinate employees, manage all activities related to CAP and services, ensuring government oversight of contract deliverables within the CAP program. Plan, assign, and provide expert-level supervision to professional CAP staff within the Fleet and Family Support Center (FFSC). Direct work through contact with staff members and through regularly scheduled meetings. Review accomplishments against established objectives to ensure optimum management of activities.

Organize, set, and manage CAP workflow. Establish subordinates' performance standards, evaluate subordinates, and conduct supervisory counseling sessions, when necessary. Control attendance and leave, ensuring adequate work force is always available to accomplish the mission. Approve and authorize leave and timecards. Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performance and encourage self-development. Initiate classification, reclassification, and recruitment actions, and track all pending personnel actions to ensure timely completion. Interview and make selections for vacant CAP positions, and ensure equity in recommending and determining selections, assignments, training and promotions, discipline, and awards to employees. Identify developmental and leadership opportunities for employees.

Identify educational benefits (e.g., tuition assistance), professional development, leadership opportunities, and mentoring initiatives to foster effective employee performance in alignment with FFSP mission and objectives. Provide policies, procedures and directives, and instructions from the FFSC Site Director to subordinates. Identify and advocate for resources and for information and decisions on major work issues. Estimate and update subordinates on progress in meeting milestones and deadlines. Ensure subordinates are aware of and participate in team 2 planning and play integral roles in developing final team products. Lead subordinates in assessing strengths and weaknesses and in exploring work methods, processes, and procedures. Uphold Equal Employment Opportunity (EEO) standards through actions taken and attitude evidence regarding the election, assignment, advancement training, discipline, and special recognition of employees. Promote all aspects of the EEO program, Affirmative Employment Plan (AEP), Disabled Veteran, Handicap Program and Affirmative Action Plan as directed by applicable laws and regulations and communicates this support to subordinates, minority groups and women. Ensure all laws and regulations concerning Merit Systems Principles and Prohibited Personnel Practices are adhered to.

Provide expert-level management of individual, marital, family or group treatment services. Review and evaluate CAP program areas; identify gaps in existing services, including assessment and treatment related issues, and in administrative procedures that impact the provision of clinical services; and provide results and recommendations to the FFSC Site Director and Regional Quality Assurance Program Coordinator, to improve existing programs and to offset negative trends. Advise and provide guidance to clinical providers on risk assessment and case management services and other therapeutic interventions for high-risk clients. Provide crisis intervention services for all CAP. Serve on committees and as a subject matter expert for child and spouse abuse programs and initiatives, as deemed appropriate by the FFSC Site Director. Promote activities related to community collaboration and serve on action groups. Liaison with court services units, providing information or collaborating on Navy safety supports. Inform the FFSC Site Director of any problems. Make sure policies and procedures related to high-risk and high-visibility cases are followed. Serve as the CAP expert-level representative attending, coordinating, or assisting in coordinating various meetings and committees to include installation Incident Determination Committee (IDC) Meetings, and the quarterly installation Family Advocacy Committee (FAC). Ensure military and civilian stakeholders meet membership and training requirements by collecting and maintaining certificates. Coordinate with subordinate clinical providers and chair the installation Clinical Case Staffing Committee. Serve as the mental health representative on the Sexual Assault Case Management Group (SACMG), providing consultation on mental health impacts from sexual assault. Serve as the technical assistant for CAP services and contract CAP employees, ensuring policies and protocols are followed, coordinating with contract employees, and ensuring required documentation is accounted for. Complete quarterly quality assurance reports and analyze trends and outcomes. Ensure the FFSC obtains site certification. Collaborate with other FFSC clinical providers and supervisors.

Perform other duties as assigned.

Requirements

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Conditions of employment

  • This position is designated Non-Critical Sensitive. Incumbents are required to obtain and maintain a determination of eligibility for a Secret security clearance of access for the duration of employment which includes a background investigation.
  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • The incumbent must meet Tier III qualification requirements described in current SECNAV Instruction, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs.
  • Complete and maintain credentialing and privileging requirements, in accordance with SECNAV Instruction, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs”.
  • Possess current U.S. state license to practice at an independent clinical practice level, in accordance with SECNAV Instruct, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs”.
  • This position requires regular contact with children under the age 18, must undergo a criminal background check, installation record checks, and periodic reverification check of multiple agency records resulting in a favorable suitability.
  • This position may require working evenings and weekends to meet mission needs.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Qualifications

Proficiency in applying various evidence-based and trauma-informed counseling approaches (e.g., behavior modification, client-centered, rational-emotive, family systems, brief solution-focused, and reality therapies), research methods, group dynamics, motivational interviewing, developmental psychology, and family systems therapy to counsel individuals and groups.

Professional knowledge of and skill in applying laws, rules, regulations, policies, procedures, directives, and instructions governing child and spouse abuse and family violence issues and professional knowledge of family violence dynamics to identify situations of family violence, conduct risk assessments and coordinate safety planning.

Thorough knowledge of the CNIC Fleet and Family Support Program and comprehensive knowledge of military lifestyles including common stressors (e.g., frequent separations, high stress working environments, etc.) to effectively modify treatment programs to meet the needs of the military community.

In-depth knowledge of family systems related to patterns of abusive behavior and abuse response, substance abuse, human behavior, human sexuality, attention deficit disorder, and juvenile delinquency and skill in applying the current Diagnostic and Statistical Manual of Mental Disorders to recognize, identify, and assess mental disorders and personal social problems, reach accurate conclusions, and provide appropriate solutions.

Expert knowledge of and skill in employing various evidence-based and trauma-informed counseling to effectively interview and clinically respond to clients needs, assess suicidal and homicidal risks and substance abuse issues, reach accurate conclusions, and provide appropriate solutions.

Expert skill in using various verbal communication methods and techniques to maintain cooperative and professional relationships with law enforcement, child protective services, medical treatment facilities, and senior personnel from commands of offenders and victims; present sensitive and controversial information to groups of people; and advise on cases and counseling services.

Expert skill in using various written communication methods and techniques and using FFSP management information systems and other applicable software and web-based programs to develop and prepare case management memos, correspondence, and reports; document psychosocial assessments, treatment plans, and IDC reports; and develop lesson plans for briefings and classroom presentations.

Education

The incumbent must meet Tier III credentialing and privileging requirements described in current SECNAV Instruction, "Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs.":

A master's degree or doctorate in Social Work, Marriage and Family Therapy, Counseling or Clinical Psychology or related field from an accredited institution from any US State.

Have and maintain a current and valid state clinical license that permits the incumbent to function as an independent health practitioner and fully meet and maintain the Tier III SECNAVINST 1754.8 requirements.

Are current in continuing education credits/units to maintain license.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.

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