This position manages the Udall Foundation Information Technology (IT) program. The incumbent oversees the day-to-day operations of the agency's IT infrastructure and uses program management techniques and practices to ensure program effectiveness. The incumbent also provides input and guidance to the Chief Operations Officer as it relates to all aspects of the IT program.
Summary
This position manages the Udall Foundation Information Technology (IT) program. The incumbent oversees the day-to-day operations of the agency's IT infrastructure and uses program management techniques and practices to ensure program effectiveness. The incumbent also provides input and guidance to the Chief Operations Officer as it relates to all aspects of the IT program.
Leads the Udall Foundation's IT program, overseeing all aspects from day-to-day operations to strategic planning. Applies proven project and program management techniques to ensure IT services are efficient and effective. Ensures successful delivery of IT projects by overseeing their full life cycle from conception to completion.
Serves as the lead member of the agency's IT team, guiding and motivating other team members to achieve agency goals. Leads team meetings, monitors progress on team projects, and provides guidance and assistance to IT team members. Mentors and develops IT team members, fostering their professional growth and technical skills.
Leads and oversees high priority agency and government-wide initiatives that seek to secure, improve, and modernize the agency's IT infrastructure. Examples of projects include implementation of Zero Trust Architecture, cloud adoption, and the integration of artificial intelligence (AI) into the agency's operations.
Oversees the implementation and maintenance of IT security and cybersecurity controls, ensuring compliance with Federal Information Security Modernization Act (FISMA) standards and National Institute of Standards and Technology and Office of Management and Budget guidance. Directs the implementation and continuous monitoring of IT security controls, ensuring the agency's systems meet applicable Federal regulations.
Provides feedback to and collaborates with the COO to define IT priorities and strategic direction. Designs and implements solutions that meet goals and requirements that fit within current agency constraints. Assists the COO with IT budget planning and forecasting. Makes recommendations to the COO on IT staffing and professional development needs.
Serves as a subject matter expert and Program Manager for network and systems administration. Manages the design, implementation, and maintenance of the agency's networks, systems, and overall IT architecture. Maintains oversight of the agency's physical servers and assets. Produces and manages all relevant system documentation to ensure operational stability (e.g., network maps, incident response plans).
Serves as the designated system owner for critical agency systems. Maintains and renews applicable system documentation, including Authority to Operate (ATOs) forms and System Security Plans (SSPs). Reviews applicable documentation (e.g., Privacy Impact Assessments, System of Record Notices) to ensure language is consistent with the agency's ATOs and SSPs.
Acts as the primary liaison and point of contact between the agency and the Cybersecurity and Infrastructure Security Agency (CISA). Current agency activities with CISA include attending regular and ad hoc meetings for their Continuous Diagnostic and Mitigation (CDM) program, reviewing applicable CDM reports, and reviewing and implementing items from CISA Binding Operational Directives and Emergency Directives.
Supports the COO and other agency leadership with mandatory reporting and data calls. This includes providing applicable data and information related to the agency's IT infrastructure, providing feedback for narrative responses, and reviewing draft materials for technical accuracy. Support also includes reviewing Federal guidance and requirements related to IT and providing feedback on implications for the agency.
Develops and drafts written content for a variety of IT documents including policies, plans, and procedures. Assists with the collection and drafting of IT requirements for applicable contracts and requisitions.
Serves as a backup to the Applications Development Program Manager to ensure operations continuity for key agency applications. Provides support to the IT specialist as needed on user support issues.
You must be a United States citizen to apply for this position.
This position requires that you obtain and maintain a background/suitability investigation with favorable results.
A trial (probationary) period may be required.
All Udall Foundation employees are required to have payments made by direct deposit.
Qualifications
General Qualifications - All Levels:
Superior character, good judgment, interpersonal skills, and an ability to work in a supportive, professional, and problem-solving manner with agency employees, outside partners, and stakeholders.
Leadership skills as characterized by the ability to develop a common vision with colleagues, superiors, and subordinates, and a facilitative management style that emphasizes teamwork, collegiality, and flexibility.
Skill in assessing a problem or requirement, organizing an appropriate, solutions-focused response, and engaging others as needed to achieve a desired outcome.
An ability to multitask and manage multiple requirements simultaneously and effectively while maintaining oversight over areas of responsibility.
Ability to work independently to plan, organize, and coordinate technical projects, and to monitor and report on progress towards project objectives and milestones.
Superior oral and written communications skills, including the ability to communicate clearly, listen effectively, and engage with and inspire others.
Technical Qualifications - IT PM Level:
A bachelor's degree in computer science or a related field, or at least five (5) years of applicable experience.
At least five (5) years of experience with Microsoft environments (e.g., Active Directory, Group Policy), including installation, configuration, maintenance, and troubleshooting.
At least five (5) years of experience with network and systems administration, including advanced understanding of network concepts (TCP/IP, DNS, DHCP, VPNs, firewalls, and routing).
At least five (5) years of experience with system storage, backup, and disaster recovery. This includes designing and implementing backup and disaster recovery plans to ensure agency continuity, and performing system and network monitoring to proactively identify bottlenecks and issues.
At least three (3) years of experience with physical and cloud platforms (e.g., Azure). This includes migrating on-premise systems to the cloud and managing cloud and physical resources.
At least three (3) years of experience diagnosing and resolving complex technical issues across multiple systems and platforms.
At least three (3) years of experience creating clear, concise, and comprehensive technical documents to support IT operations (e.g., system maps, procedures, system plans).
At least three (3) years of experience serving as the primary point of contact for critical systems and infrastructure.
At least three (3) years of experience serving in a leadership capacity for IT projects, working with a variety of stakeholders to ensure project and program success
At least three (3) years of experience proactively identifying efficiencies and improvements for an organization's information technology initiatives.
Knowledge of Federal IT security guidelines and standards including FISMA and Zero Trust Architecture.
Technical Qualifications - Senior IT PM Level:
A bachelor's degree in computer science or a related field, or at least seven (7) years of applicable experience.
At least seven (7) years of experience with Microsoft environments (e.g., Active Directory, Group Policy), including installation, configuration, maintenance, and troubleshooting.
At least seven (7) years of experience with network and systems administration, including advanced understanding of network concepts (TCP/IP, DNS, DHCP, VPNs, firewalls, and routing).
At least seven (7) years of experience with system storage, backup, and disaster recovery. This includes designing and implementing backup and disaster recovery plans to ensure agency continuity, and performing system and network monitoring to proactively identify bottlenecks and issues.
At least five (5) years of experience with physical and cloud platforms (e.g., Azure). This includes migrating on-premise systems to the cloud and managing cloud and physical resources.
At least five (5) years of experience diagnosing and resolving complex technical issues across multiple systems and platforms.
At least five (5) years of experience creating clear, concise, and comprehensive technical documents to support IT operations (e.g., system maps, procedures, system plans).
At least five (5) years of experience serving as the primary point of contact for critical systems and infrastructure.
At least five (5) years of experience serving in a leadership capacity for IT projects, working with a variety of stakeholders to ensure project and program success
At least five (5) years of experience proactively identifying efficiencies and improvements for an organization's information technology initiatives.
Knowledge of Federal IT security guidelines and standards including FISMA and Zero Trust Architecture.
Experience forming and managing cross-agency IT project teams, ensuring sound project methodology principles are followed to ensure success.
Experience with developing and executing IT project timelines and/or road maps, including determining timelines and identifying budgetary and resource needs.
Skill and experience with translating technical language and topics for non-technical stakeholders and briefing leadership on various projects and initiatives.
Skill identifying and recommending to leadership improvements to agency IT operations, activities, and initiatives.
Skill in identifying and using innovative methods to address IT needs within a resource-limited environment, delivering cost-effective solutions without compromising quality or compliance.
Education
A bachelor's degree in computer science or a related field, or at least five (5) years of applicable experience (IT PM), or at least seven (7) years of applicable experience (Senior IT PM).
Additional information
This position is telework eligible subject to relevant agency policy.
Occasional travel may be required.
EEO Policy Statement: The Udall Foundation is an Equal Opportunity Employer. Selection for this position will be based solely on merit with no discrimination for non-merit reasons such as race, color, religion, sex, national origin, age, disability, reprisal, genetic information, political affiliation, or other non-merit factor, as defined by law or regulation and governed by applicable case law.
Reasonable Accommodation: The Udall Foundation provides reasonable accommodations to applicants with disabilities on a case-by-case basis. Applicants should notify the point of contact on this vacancy announcement if a reasonable accommodation is needed for any part of the application and hiring process.
Privacy Act: Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.
Signature: Before you are hired, you will be required to sign and certify the accuracy of the information in your application. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine, imprisonment, or other disciplinary action.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or that you are exempt from doing so under the Selective Service Law.
Financial Disclosure: All employees of the Federal Government are subject to the conflict of interest statutes and regulations, including the Standards of Ethical Conduct. This position requires the filing of an OGE 450, Confidential Financial Disclosure form.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Application materials received in full by the announcement closing date will be given full consideration.
Your application will be evaluated on the basis of: (1) your resume, which should reflect the quality and extent of your accomplishments, experience, and/or education relevant to the major duties and general qualifications of the position; (2) your cover letter, which should summarize your interest in and qualifications for the position; and (3) your references, for those candidates advancing to the interview stage.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please indicate whether you are applying at the Program Manager or Senior Program Manager level in the email.
Applications that do not adhere to the Required Documents instructions will not be considered.
Optional Questions:
Applicants may choose to answer the following four questions and submit their responses with their application package. The questions give candidates an opportunity to provide additional information about themselves, their background, and their dedication to public service.
Responses to these questions will not be used as a means of determining whether the candidate fulfills the qualifications of a position. The questions will also not be used to impose an ideological litmus test on candidates. If an applicant chooses not to submit responses to the questions, they will not be disqualified from consideration.
Answers to the four questions should be submitted in a separate document and will be reviewed only by the hiring manager and agency leadership (or a designee).
How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal Government? Provide a concrete example from professional, academic, or personal experience.
In this role, how would you use your skills and experience to improve Federal Government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you and explain how you would help implement them if hired.
How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position.
Responses must not exceed 200 words per question.
Applicants who respond to these questions certify that they are responding in their own words and that they did not use a consultant or artificial intelligence (AI) tool (such as a large language model).
Morris K Udall and Stewart L Udall Foundation
434 East University Boulevard
Suite 300
Tucson, AZ 85705
US
Next steps
Evaluation of your application will be based on the information you supply. The materials you submit will not be returned; send only those materials needed to evaluate your application. After preliminary review of applications, the best-qualified candidates may be invited for one or more interviews, which may occur by telephone, video, or in person. Those candidates selected for interviews should expect that performance, suitability, and security information will be verified from reference checks and that information will be taken into account in making employment offers. A decision to fill the vacancy is expected within 60 days after the end of the job announcement period.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please indicate whether you are applying at the Program Manager or Senior Program Manager level in the email.
Applications that do not adhere to the Required Documents instructions will not be considered.
Optional Questions:
Applicants may choose to answer the following four questions and submit their responses with their application package. The questions give candidates an opportunity to provide additional information about themselves, their background, and their dedication to public service.
Responses to these questions will not be used as a means of determining whether the candidate fulfills the qualifications of a position. The questions will also not be used to impose an ideological litmus test on candidates. If an applicant chooses not to submit responses to the questions, they will not be disqualified from consideration.
Answers to the four questions should be submitted in a separate document and will be reviewed only by the hiring manager and agency leadership (or a designee).
How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal Government? Provide a concrete example from professional, academic, or personal experience.
In this role, how would you use your skills and experience to improve Federal Government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you and explain how you would help implement them if hired.
How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position.
Responses must not exceed 200 words per question.
Applicants who respond to these questions certify that they are responding in their own words and that they did not use a consultant or artificial intelligence (AI) tool (such as a large language model).
Morris K Udall and Stewart L Udall Foundation
434 East University Boulevard
Suite 300
Tucson, AZ 85705
US
Next steps
Evaluation of your application will be based on the information you supply. The materials you submit will not be returned; send only those materials needed to evaluate your application. After preliminary review of applications, the best-qualified candidates may be invited for one or more interviews, which may occur by telephone, video, or in person. Those candidates selected for interviews should expect that performance, suitability, and security information will be verified from reference checks and that information will be taken into account in making employment offers. A decision to fill the vacancy is expected within 60 days after the end of the job announcement period.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
