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Prosthetic Clerk

Department of Veterans Affairs
Veterans Health Administration
Ralph H. Johnson VA Medical Center

Summary

The Ralph H. Johnson VA Medical Center is currently recruiting for a Prosthetics Clerk who will provide support services for the Office of the Prosthetics and Sensory Aids Service (PSAS) located at our facility in Savannah, GA.

Overview

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Accepting applications
Open & closing dates
02/23/2026 to 03/05/2026
Salary
$40,736 to - $59,031 per year
Pay scale & grade
GS 5 - 6
Location
1 vacancy in the following location:
Savannah, GA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTB-12882893-26-BW
Control number
858497400

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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Major Duties for this position include, but are not limited to:

  • Sorting, compiling, typing and distributing requisitions, orders and miscellaneous procurement documents.
  • Process micro-threshold purchase orders in the PSAS software package.
  • Conducts daily shipments of PSAS items to Veterans homes as instructed on clinical consults.
  • Understand disability codes relative to issuance of prosthetic items.
  • Determine legal eligibility and medical entitlement for prosthetic items and services.
  • Responsible receiving and educating Veterans on specialty programs such as the Annual Clothing Allowance entitlement, the Home Improvement Structural Alteration and the Automobile Adaptive Equipment programs.
  • Responsible for maintaining PIl for all digital and written with critical judgement of documents distributed throughout the PSAS service.
  • Identifying timekeeping discrepancies and correctly them in a timely manner.
  • Independent judgement of the procurement process in accordance with VA Handbook 1730.1 as required for the procurement of prosthetic items such as eyeglasses and shoes.
  • Placing purchase card orders through the use of APAT and Acuitas purchasing software, reconciling transactions in VISTA and US Bank as well as maintaining an electronic log of all transactions.


Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00AM- 4:30PM
Telework: Ad-hoc
Virtual: This is not a virtual position.
Position Description/PD#: Prosthetic Clerk/PD80372A and PD80327-A

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/05/2026.

You may qualify based on your experience and/or education as described below:

  • Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

    Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.GS-5: You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have A minimum of one (1) year of specialized experience at the GS-4 level or higher in the Federal Service is preferred. This experience should have equipped you with the knowledge, skills, and abilities to perform the responsibilities of the position efficiently. These responsibilities include using various computer systems to retrieve, input, monitor, and handle information, as well as demonstrating proficiency in time management, multitasking, and organizational skills. Effective communication and interpersonal skills are crucial for courteous and professional interactions with both internal and external customers, both orally and in writing. Examples of specialized experience would typically include, but are not limited to:
  • Examining records and files to determine eligibility and entitlement for services;
  • Utilizing various computer systems to access, input, track and maintain information; processing payments and claims for reimbursement; and
  • Communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing.
  • GS-6: You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Making and authorizing purchases on behalf of the government, a company or organization; coordination with contracting services, outside vendors and business;
  • Reconciling invoices and resolving discrepancies;
  • Examining records and files and determining eligibility and entitlement for services;
  • Knowledge of medical terminology;
  • Knowledge of budgeting control point maintenance and skills in accounting procedures including basic math skills necessary to maintain accurate funding, billing and sub accounts balances; and
  • Ability to explain to vendors using tact and diplomacy and the ability to investigate non-payment complaints from vendors and resolution of the complaint; skills in the use of a variety of databases, spreadsheets, and word processing software and programs.
  • Preferred Experience: A minimum of one (1) year of specialized experience at the GS-4 level or higher in the Federal Service is preferred. This experience should have equipped you with the required knowledge, skills, and abilities to efficiently perform the responsibilities of the position. These responsibilities encompass utilizing various computer systems to retrieve, input, monitor, and handle information, as well as showcasing proficiency in time management, multitasking, and organizational skills. Moreover, effective communication and interpersonal skills are crucial for courteous and professional interaction with both internal and external customers, both orally and in written form. You will be rated on the following Competencies for this position:
  • Clerical
  • Customer Service
  • Decision Making
  • Interpersonal Skills
  • Problem Solving
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  • Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
  • Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work.
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Clerical
  • Customer Service
  • Decision Making
  • Interpersonal Skills
  • Problem Solving


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

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