Clarification from the agency

Area of Consideration (AOC): 1st AOC - Current employees of CW Bill Young Department of Veterans Affairs Medical Center (Station 516) including satellite locations. 2nd AOC - Current Department of Veteran Affairs Employees.

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The CDCE Officer/ Voluntary Services Officer possesses a wide body of knowledge requiring substantially full qualification in distinctly separate areas across each of these business lines to include professional, technical and administrative skills and abilities. Duties include but are not limited to:

• Plans and leads all philanthropic activities and programs.
• Responsible for the proactive and agile utilization, to include the commitment and distribution of community resources in support of organizational goals, objectives and strategic priorities.
• Collaborates with Department-level organizations to support national initiatives that involve community partnerships designed for execution at local facilities or in support of largescale national programs, providing evaluation and recommendations to further program impact and long-term success.
• Conducts and analyzes comprehensive needs assessments for optimal alignment of the program in support of the organization's mission and goals.
• Ensures compliance with all applicable JC standards.
• Provides oversight of all of the organization's funds and in-kind development activities, conducts and analyzes routine needs assessments, manages the day-to-day operations of the philanthropic development activities, and monitors all donated monetary funds at the healthcare system level within the station's General Post Fund (GPF) Accounts.
• Ensures compliance with all relevant regulations and laws and maintains accountability standards.
• Responsible for the full scope of fiscal management and accountability for the office.
• Prepares business case justification for anticipated expenses.
• Establishes performance measures for all aspects of the CDCE/Voluntary Service program, monitors the results, and makes program adjustments that maximize human, financial and in-kind resources to build capacity and services for the organization and its stakeholders.
• Responsible for project and event management of varied sizes and scope, occasionally requiring rapid execution due to a change in priorities or strategic need.
• Ensures compliance with insurance, legal, health and safety obligations, as required.
• Provides technical and administrative supervision to subordinates.
• Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
• Maintains significant and expansive supervisory responsibility for every registered volunteer in accordance with the JC and established occupational standards for the profession.
• Exercises maximum risk mitigation and management strategies to limit liability for the agency, volunteers and community partners, as well as maximize their potential to contribute to the organization's mission and goals.
• Guides and directs the performance management and evaluation process at prescribed intervals for all volunteers in collaboration with using departments and assigned personnel responsible for leading the work of volunteers.
• The Voluntary Services Officer develops short and long-term strategic and operational planning, positioning the Center to successfully support the established values, mission, and general objectives of the organization.
• Establishes local policies and procedures for the strategic utilization of volunteers and community partnerships.
• Serves as an advisor to VA Headquarters Voluntary Service National Advisory Committee.
• Conducts thorough and exhaustive research on potential community partners to determine suitability for development of non-monetary partnership agreements.
• Responsible for the development of Memoranda of Agreement, ensures appropriate documentation and concurrence prior to finalizing these strategic relationships.
• Provides reports related to strategic partnerships to offices within VA Headquarters.
• Evaluates the effectiveness of internal and external forces on the organization and its fund development and community engagement programs.
• Develops a balanced funding mix of donor and volunteer sources and execute programs and activities targeted to the needs of the facility, its programs and Veterans.
• Acts as primary official for plan activation, ensuring annual training of all staff and volunteers; ensures rapid deployment in preparation to support the overall facility emergency plan through the activation of community partnerships and mobilization of volunteers for the acquisition of human, monetary, in- kind, and material resources as required.

Work Schedule: Monday - Friday 8:00am to 4:30pm
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Voluntary Services Officer/PD99897S
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

• A one year supervisory probation period may be required for this position
• For a GS-12 position you must have served 52 weeks at the GS-11
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.

Do you possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Voluntary Services Officer - Chief CDCE/Voluntary Services.

Qualifying Specialized Experience is defined as

1) Planning, scheduling, executing special events involving community leaders, staff and visitors;
2) Developing and proposing policies and innovative programs governing voluntary services;
3) Managing general post fund accounts and other financial accounts;
4) Representing a volunteer program on speaking engagements before service, fraternal, and civic organizations;
5) Making presentations for diverse audiences and varying sizes from small meetings to large conferences.


You may qualify based on your experience and/or education as described below: You will be rated on the following Competencies for this position:

• Financial Management
• Managing Human Resources
• Partnering
• Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is moderately sedentary, although considerably variable. It requires a fair amount of standing, sometimes for long periods, walking, climbing stairs, and bending. Work may require some heavy to moderate lifting, transporting of materials, equipment and supplies for special events and other programs. Due to the diverse nature and scope of the work, it may require occasionally working in extreme temperatures (hot or cold).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.