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Social Services Assistant

Department of Health and Human Services
Indian Health Service
Indian Health Service

Summary

Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a dedicated team to strengthen wellness, resilience, and community well-being. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters. Apply today!

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Overview

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Accepting applications
Open & closing dates
02/20/2026 to 05/22/2026
Salary
$40,736 to - $52,957 per year

Salary is determined by Duty Station. Certain locations are covered by a Locality Pay Table.

Pay scale & grade
GS 5
Locations
Few vacancies in the following locations:
Camp Verde, AZ
Chinle, AZ
Cibecue, AZ
Dennehotso, AZ
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—Certain locations may authorize for reimbursement of relocation expenses or Permanent Change of Station (PCS) in accordance with agency policy.
Appointment type
Multiple - The majority of positions to be filled under this announcement are permanent. This announcement may also be used to fill time-limited appointments such as TERM and Temporary
Work schedule
Multiple Schedules - The majority of positions to be filled under this announcement are full-time. This announcement may also be used to fill various work schedules, including full-time, part-time (less than 40 hours per week), and intermittent (as needed).
Service
Excepted
Promotion potential
7
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes - This position may or may not be covered by a bargaining unit, depending on the duty location. Final determination will be made at the time of appointment.
Announcement number
IHS-26-HQ-12892119-ESEP/MP
Control number
858390300

This job is open to

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Clarification from the agency

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3.

Duties

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All Grade levels MAY NOT be available at all locations.

  • Assists in providing guidance and supervision to youth residents in daily living activities, treatment groups, and recreation under close supervision.
  • Observes resident behaviors and reports findings to senior staff and treatment team members for evaluation.
  • Learns to support residents in developing positive habits, personal hygiene, and social and coping skills.
  • Helps maintain a safe, clean, and structured residential environment in accordance with facilities policies.
  • Participates in culturally responsive treatment and prevention activities while learning program methods and procedures.

Requirements

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Conditions of employment

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance.

On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.You will need to set up direct deposit so we can pay you.

You will need to set up direct deposit so we can pay you.

Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS: The following experience and/or education is required to qualify for this position.

For GS-5: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-4 grade level in the Federal service (obtained in either the private or public sector) performing the following type of work and/or tasks: Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs, serve as a group leader in community or residential recreation or training programs, and/or perform as a counselor in a youth summer camp. This experience should provide you the ability to recognize deviations from normal behavior or problematic behaviors and report to the treatment team or appropriate staff.

OR

Successful completion of a full 4-year course of study leading to a bachelor's degree that (a) included at least 24 semester hours in any combination of subjects directly related to the work of the position; (b) included a major in social behavior, human behavior, or health care or; (c) was supplemented by experience in activities that afforded the opportunity to acquire and demonstrate the skills required by the position. (The supplementary experience may have been gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations.

Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.

Federal employees in the competitive service are also subject to the Time-In-Grade Requirements. Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).You must meet all qualification requirements within 30 days of the closing date of the announcement.

You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration.

Education

There are no education requirements; however, if you are using education to meet the minimum qualification of this position, you are strongly encouraged to submit a copy of your transcripts or a list of your courses, including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

Additional information

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave..

Recruitment or relocation incentives may be authorized. A service agreement will be required.

This position may be covered by a Bargaining Unit.

Not all locations may have a promotion potential to the GS-07 level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

  1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
  2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
  3. How would you help advance the President's Executive Orders and policy priorities in this role?
  4. How has a strong work ethic contributed to your professional, academic or personal achievements.
Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Financial Suitability Requirement:

This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.

Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).

The first cutoff date will be Friday, February 27, 2026, at 11:59 pm EST. Future cutoff dates will be each Wednesday at 11:59 pm EST until the closing date.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications.

Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required competencies. SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step. This helps us evaluate applicants based on job-related qualifications, competencies, and experience.

Below is what applicants can expect:
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1. Minimum Qualifications Review - Hurdle 1
HR reviews your resume to confirm you meet the eligibility and minimum qualifications for the position (education and/or licensure (if applicable), listed above).Note: the first two pages of your resume and supporting documentation will be used to determine whether you meet the minimum qualifications. If you meet eligibility and minimum qualifications, you move to the next hurdle.

2. Technical Assessment (Subject Matter Expert Resume Review) - Hurdle 2
A panel of subject matter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below. Note: SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

This assessment is Pass/Fail.

Applicants who demonstrate the required experience will advance.

Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs, serve as a group leader in community or residential recreation or training programs, and/or perform as a counselor in a youth summer camp.
Demonstration of these specialized experience statements ascertain your competency in the following:

  • Customer Service
  • Leadership
  • Technical Competence

Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12892119.

The first cutoff date will be Friday, February 27, 2026, at 11:59 pm EST. Future cutoff dates will be each Wednesday at 11:59 pm EST until the closing date. Your application will remain active for 90 days from submission.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

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