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Secretary

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The incumbent will serve as the facility's Executive Secretary and is the primary point of contact for the Director, the incumbent will also provide clerical and administrative support to the Associate Director. They serve as the Office Manager for the Director's Office which includes all members of senior leadership (i.e., Associate Director, Chief of Staff, Associate Director for Patient Care Services, Director of Quality Management, and the
Executive Assistant to the Director).

Overview

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Accepting applications
Open & closing dates
02/20/2026 to 02/27/2026
Salary
$51,481 to - $74,115 per year
Pay scale & grade
GS 7 - 8
Location
1 vacancy in the following location:
Lebanon, PA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
8
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSZ-12889701-26-JF
Control number
858384800

This job is open to

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Clarification from the agency

Current permanent employees of VAMC Lebanon, NECPAC, and employees of VISN4 Contracting, OI&T, CBOPC and Veterans Canteen Service located in Lebanon, PA

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Duties

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Duties include, but are not limited to:

  • Oversees the daily operation of the Director's Office. This includes, but is not limited to, ensuring there is appropriate coverage during absences and assuring continuity of the decorum associated with the expected level at the management level.
  • Determines what needs to be done, develop action plans to achieve positive results, and develop monitors to ensure on-going success.
  • Synchronizes daily office routine with those of the Pentad (Medical Center Director, Associate Director, Chief of Staff, Associate Director of Patient Care Services, and Assistant Director), ensuring that all appropriate correspondence and communications are shared and concurred upon. A high degree of importance is placed in the secretarial relationships, coordination, and resolutions necessary to ensure the efficient and smooth operation of these offices.
  • Stay up-to-date on all VISN and VACO protocol, templates, and reports, and will be responsible for tracking heads-up and issue briefs submitted by the facility.
  • Serves as the personal administrative assistant to the Director involving a wide range and variety of administrative and secretarial duties. They relieve the Director of as many routine day-to-day administrative details as possible, maintain a smooth flow of communication in and out of the office, and perform office management duties.
  • Makes decisions and acts on behalf of the Director in many situations, such as making commitments for events based on the Director's schedule, finding alternative representation for the Director at events when the Director is unable to attend, crafting documents that the Director will review with minimal review, reviewing documents otherwise examined by the director, designs and implements office administrative processes based on the Director's needs.
  • Serves as the subject matter expert for and provides technical guidance to all service clerical support staff (i.e., secretaries, administrative support assistants, program support assistants, etc.) across the medical center.
  • Coordinates, prioritizes, and distributes duties to the other secretaries supporting the Director's Office ensuring that the Director, Associate Director, Chief of Staff, Associate Director of Patient Care Services, and their Executive Assistants have sufficient administrative support.
  • Performs other related duties as assigned.

Work Schedule: Monday through Friday 7:30 am to 4:00 pm or 8:00 am to 4:30 pm
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Position Description/PD#: Secretary/PD040870
Relocation/Recruitment Incentives: Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. For a GS-8 position you must have served 52 weeks at the GS-7.The grade may have been in any occupation, but must have been held in the Federal service.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: (GS-7) You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Receiving and screening visitors and telephone calls, (i.e. identity, purpose of call and relative importance in relation to availability of staff members).
    • Receiving and reviewing incoming correspondence; screening for general information and determining priority or deadline dates.
    • Responding to routine and nontechnical requests for information such as status of reports, suspense dates, etc.
    • Reviewing documents for appropriate tone; conformance with regulations, grammar, format, and completeness of information.
    • Compiling information for and preparing a variety of recurring and one-of-a-kind detailed reports and documents using a variety of computer software.
    • Providing guidance and assisting personnel concerning procedures and preparation of correspondence.
  • Specialized Experience: (GS-8) You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Receiving visitors and incoming calls, resolving problems of both general and specific nature and referring matters to appropriate staff.
    • Responding to requests for information and/or developing one-of-a-kind reports covering organizational or technically-oriented matters when information is available in office records and/or files.
    • Screening incoming correspondence for matters which can be acted on personally and taking necessary action.
    • Drafting letters of acknowledgement, commendation, and replying to general inquiries.
    • Reviewing outgoing correspondence for format, policy conformance, and typographical and grammatical accuracy and ensuring all background material is attached.
    • Composing letters, endorsement, messages, office instructions, and reports.
    • Reviewing correspondence to ensure correct sentence structure, grammar, and spelling.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

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