Clarification from the agency

Qualified candidates will be referred in the following order: 1) Current, Permanent employees of the Phoenix VA Health Care System, 2) Current, Permanent employees of the Department of Veterans Affairs, 3) All Other Qualified Applicants.

Videos

Duties include, but may not be limited to the following:

• Oversees and facilitates the administrative management for Geriatrics and Extended Care Services.
• Analyzes and evaluates problems, makes recommendations, and devises solutions to systems administration, training management, publication management, and data management within the department.
• Designs and implements policies, and procedures to manage administrative and personnel related functions.
• Reviews and evaluates guidance on various functions and procedures, identifies problem areas, and implements or recommends actions to improve procedures and increase efficiency, eliminate problems, and conform to policy requirements.
• Responsible for generating reports, aggregating data, and presenting information in committees, meetings, or board presentations.
• Provide full staff assistance on administrative matters.
• Ensures that Geriatrics and Extended Care Services meets accreditation standards.
• Reviews, plans, and recommends actions to be taken.
• Provides professional and administrative advice, support, and assistance to all customers with a view to accomplish the mission of Geriatrics and Extended Care Services and the Medical Center.
• Performs service performance improvement monitoring and other service-related performance measures.
• Reviews, analyzes, and interprets incoming requests, recommends appropriate actions, or suggest alternatives based on knowledge of internal operations, agency policies, and budgetary constraints, and business needs.
• Responsible for the completion of suspense's assigned by the PVAHCS Department of Nursing as demonstrated by well-developed organizational skills.
• Tracks all Geriatrics program progress toward meeting all mandatory Geriatrics and Extended Care Services requirements, follows up with staff to ensure 100% compliance of the department.
• Reports any deficiencies which cannot be resolved to the Chief Nurse Geriatrics and Extended Care Services.
• Assists with budget formulation, justification, and execution; financial management and financial reporting.
• Oversees monitoring of multiple specialty programs, program implementations, and ensures strategic alignment and goal setting.
• Prepare proposals for work, acting as a Contracting Officers Representative (COR) for equipment and service procurements, and/or maintaining procurement records.
• Manage multiple procurements that may require varying approaches, assist in the initiation and preparation of procurements to secure adequate resources to facilitate operations, which may include determining appropriate costs, performing costs analysis, soliciting bids, writing sole source justifications, and communicating both orally and in writing with vendors/contractors.
• Compiles information and prepares administrative reports for management briefings and for sharing with work groups.
• Monitors balances, and status of projects, fund control points (FCP), and recommends reprogramming of funds as needed.
• Reviews office needs to plan and develop budget data and justification for review and approval.
• Provides professional and administrative advice, support, and assistance to all customers with a view to accomplish the mission of
  the Department and the Medical Center.
• Establishes internal management control procedures to ensure adequate control in terms of deadlines, progress reports, and directives.
• Reconciles all reports with expenditures made from all the cost centers.
• Serves as the Custodial Officer for equipment inventory lists assigned to the service line.
• Serves as primary point of contact for office visits with vendors and other VA services.
• Analyzes work processes and products to determine methods for evaluating customer satisfaction; designs surveys, questionnaires, or other products for obtaining customer feedback from supervisors, employees, and the public who encounter department staff.
• Assists staff in the preparation of audiovisual slides, handouts, etc. to best meet presentation needs.
• Additional administrative duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/24/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education s described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform a variety of administrative management functions such as budgeting, financial tracking, procurement, and human resources coordination. Apply analytical and evaluative techniques to identify issues, assess program or operational effectiveness, and recommend improvements to administrative processes. Interpret and apply regulations, policies, and procedural guidelines to resolve administrative problems and ensure compliance. Prepare reports, briefing materials, and correspondence for management review and decision-making. Utilize automated systems and office software to manage data, track actions, and produce accurate documentation. Communicate effectively, both orally and in writing, to coordinate activities and provide guidance to staff on administrative matters. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.

• Attention to Detail
• Decision Making
• Reasoning
• Self-Management

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.