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Support Services Specialist

Department of State
Department of State - Agency Wide

Summary

This position is located in the Bureau of Consular Affairs, Office of the Executive Director, General Services Division (CA/EX/GSD). GSD provides general administrative support to the Bureau (i.e. provision of contract services, procurement of goods/services, building/property related matters, supplies/equipment, asset management, domestic emergency planning, records management, Bureau's security/safety programs, and supplies for consular sections overseas, etc.).

Overview

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Accepting applications
Open & closing dates
02/19/2026 to 02/25/2026
Salary
$102,415 to - $133,142 per year
Pay scale & grade
GS 12
Location
District of Columbia, DC
1 vacancy
Remote job
No
Telework eligible
Yes—Telework may be allowed per Department policy
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CA-2026-0068
Control number
858091600

Duties

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  • Plans and coordinates procurement activities that enable the Agency to obtain a wide variety of supplies and services needed to meet defined Agency requirements including specialized supplies and equipment and construction services
  • Reviews assigned requests for contracts and purchase orders to ensure compliance with Federal procurement regulations and established policies and standards including contracts and orders for single items, lease to purchase options, etc.
  • Assists program officials during the initiation and execution of annual budgets and financial plans to ensure that planned expenditures for telephones, furniture, construction/renovation/maintenance, and other support services are properly funded
  • Ensures that all newly acquired property is properly bar-coded and entered into the proper system
  • In cooperation with the security office, coordinates efforts to ensure that a high level of physical security and personal safety is maintained in all Agency occupied buildings and offices

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

In addition, qualifying specialized experience must demonstrate the following:

  • Experience assessing existing and new support services programs to determine how best they can be implemented;
  • Experience in procurement, space management, printing, records management, contractor administration, property and facility management, customer service and supply chain management;
  • Experience in developing cost estimates, and financial plans for cost associated with the procurement of furniture, equipment, and supplies; and
  • Experience managing security accounts, controls the receipt, storage, shipment, and destruction of all materials issued to custodian accounts, and maintains accurate and up-to-date accounting records to reflect all transactions. 

There is no substitute of education for specialized experience for the GS-12 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov
  • If eligible, situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume limited to two pages will be conducted and evaluated by an HR specialist to determine if you are qualified for this job. Resumes longer than two pages will be deemed ineligible and will not be considered further.

Your qualifications will be evaluated on the following competencies:

  • Knowledge of policies, U.S. Government regulations, procedures, and legislation governing the transportation, travel procurement and related programs.
  • Knowledge of the organization and its functions and physical layout as related to space management and general services operations.
  • Skill in negotiating and coordinating work with others.
  • Ability to conduct quality control reviews / evaluations.
  • Knowledge of Microsoft Office applications in order to utilize billing systems for vendor billing purposes.
  • Ability to perform in depth inspections of all utilized space and providing such finds to the appropriate staff member for appropriate action.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" and submit the supporting documents listed under the required documents section of this job to receive consideration for selection priority. To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.


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