Clarification from the agency

This announcement is open to all current permanent facility employees only. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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Major Duties:

• Serves as the knowledge expert for the electronic health record and associated clinical software.
• Identifies and assesses end-user educational requirements and training needs, then develops and delivers appropriate training programs.
• Manages the development and execution of complex projects.
• Provides training on how to accurately gather and utilize pertinent clinical and administrative information.
• Trains employees on how to successfully integrate software applications for clinical services.
• Uses data bases and registries, formulates tools to support patient care and ensure quality management and clinical oversite.
• Extracts, analyze and provides data to assess treatment impacts.
• Oversees and monitors end user satisfaction to drive enhancements.
• Serves as Subject Matter Expert (SME) in Health Informatics Systems.
• Works and train closely with employees from all levels and all disciplines across multiple organizations.
• Participates in the development of clinical decision-support systems and decision support systems.
• Improves efficiency and effectiveness of processes by utilizes knowledge of human factors.
• Reviews, interprets, and provide recommendations for the revision of regulatory guidelines, policies and standing operating procedures.
• Consults, advises, and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient.
• Initiates, develops, and executes complex projects that support veterans' health care needs, collaborates effectively in a lead role.
• Performs other duties assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-In-Grade: Applicants who are current Federal employees and have held a GS grade anytime in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal Service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. NOTE: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience: GS-13:
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: determining organizational unit goals and objectives in a constantly changing and developing health care field; independently performing a full range of data analysis, to include collecting, evaluating, and synthesizing data; assigning, monitoring, and reviewing the work performed by subordinate team members; comprehensive knowledge of the data life cycle to input, retrieve, analyze, summarize, and present information effectively; and experienced knowledge and use of national database architecture and file structure, analytical techniques, and clinical applications development techniques.


Note: One(1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13.

Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and may carry light items such as books, instruments, laptops, and other similar materials.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.