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Business Operations Specialist

Department of Defense
Washington Headquarters Services
Acquisition Directorate, Enterprise Management Operations Division (EMOD)

Summary

This position is located in the Acquisition Directorate (AD), Washington Headquarters Services (WHS). The AD provides end-to-end support services for all matters relating to acquisition and procurement and provides operational IT services for the business operations specialist appointed within Office of the Secretary of War (OSW) and the and the Office of the Deputy Chief Management Officer (ODCMO), Washington Headquarters Service (WHS), and Pentagon Force Protection Agency (PFPA).

Overview

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Accepting applications
Open & closing dates
02/18/2026 to 02/23/2026
Salary
$101,401 to - $156,755 per year
Pay scale & grade
NH 3
Location
01 vacancies in the following location:
Alexandria, VA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
ST-12869147-26-JGA
Control number
857904200

Duties

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Incumbent typical work assignments may include the following:

  • Serves as a point of contact for advisory business end-to-end procedures and processes.
  • Conducts briefings and prepares comprehensive reports to keep managers and executives advised of project plans to communicate findings and recommendations.
  • Serves as an advocate for the delivery of IT requirements to meet their Organization's/Agency's mission.
  • Resolves customer related technical hardware and software problems.
  • Researches and determines or recommends appropriate actions or interpretation of issues impacting the organization.

Requirements

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Conditions of employment

  • U.S. Citizenship is required
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
  • May be required to successfully complete a probationary/trial period
  • Must be determined suitable for federal employment
  • Required to participate in the direct deposit program
  • This position is subject to pre-employment and random drug testing
  • This position is subject to the DoD Priority Placement Program
  • The employee must be able to obtain and maintain an appropriate security clearance (Secret).
  • The employee may be required to work other than normal duty hours, which may include evenings weekends, and/or holidays and/or overtime.
  • Work may occasionally require travel away from the normal duty station on military commercial aircraft.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

You may qualify at the NH-3 level, if you fulfill the following qualification requirement:

One year of specialized experience equivalent to the NH-2 or equivalent grade level (generally GS-5-11) in the Federal service (experience may have been gained in the private sector) that demonstrates your ability in:

  1. Developing resources to accomplish mission goals and strategic objectives;
  2. Collecting and preparing comprehensive reports to inform managers and executives of projected plans;
  3. Administering, executing and/or assisting in organizational goals, challenging and complex projects/programs;
  4. Identifying and resolving problems that cross organizations and promulgates solutions.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include

ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.

Education

Education cannot be substituted for experience.

Additional information

Probationary Periods: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Interagency Career Transition Assistance Program (ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position; and, (3) submit the appropriate documentation to support your ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing an online application, you may request an alternative application. Please send an email to the following address for information on how to obtain an alternative application: whs.job.application.assistance@mail.mil

Reemployed Annuitants: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants (DODI 1400.25, volume 300). http://www.esd.whs.mil/DD/DoD-Issuances/140025/

Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.

Additional vacancies may be filled by this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to be considered for this position, you must complete all required steps in the process. You will be evaluated based on a review of your resume and supporting documents by a subject matter expert (SME). The SME will assess your experience relative to the required competencies for this position.

Your eligibility and qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the USA Hire Competency Based Assessment(s) required for this position (if applicable). If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Information Technology Program Management
  • Strategic Thinking
  • Administration and Management
  • Oral Communication
  • Quality Assurance

DOD PPP candidates using Application-Based Procedures:

Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference.

Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference.

Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference.

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