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Management & Program Analyst

Department of Veterans Affairs
Veterans Health Administration
South Texas Veterans Health Care System (STVHCS)

Summary

The Management Analyst position is in San Antonio, Texas at the Domiciliary Residential Rehabilitation Treatment Program (DRRTP), Audie L. Murphy Memorial Veterans Hospital Division (ALMD) in the Mental Health Product Line. The Management Analyst falls under the auspices of the DRRTP Program within Psychology Service and is under the direct supervision of the DRRTP Chief of the South Texas Veterans Health Care System (STVHCS).

Overview

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Accepting applications
Open & closing dates
02/13/2026 to 02/23/2026
Salary
$62,629 to - $81,423 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
San Antonio, TX
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CAZM-12880156-26-NCC
Control number
857645600

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Duties

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Duties may include but are not limited to:

  • Possess knowledge and skills in the methods and techniques of management/program analysis and the structures, functions, processes, objectives, products, services, as well as the resource requirements necessary to manage a complex organization.
  • Knowledge for the application of analytical and evaluative methods and techniques to issues or studies concerning the operational efficiency and effectiveness of the DRRTP Program.
  • The Management Analyst works closely with members of the interdisciplinary team including Physicians, Vocational Rehabilitation Counselors, Therapists, Social Workers, Psychiatrists, Psychologists and other care providers within the STVHCS.
  • Managing refurbishment, general upkeep, and maintenance, and ensuring that a building meets legal requirements and health and safety standards.
  • Compiles, analyzes and interprets information in support of the DRRTP Program and related business plan.
  • Monitors and reviews performance measures specific to DRRTP and entering appropriate information into the electronic records.
  • Collaborates with the PCMM for Primary Care Service on methods and procedures, organization, manpower utilization, distribution of work assignments, management controls, information and documentation systems, and/or similar functions of management.
  • Prepares equipment and other inventories. Develops requests for new equipment, equipment turn -ins, replacements, reports of surveys, loans, trials and testing.
  • Must be fluent in Microsoft Office, VISTA and the Computerized Patient Record System, and must have general knowledge of computer software. This knowledge includes word processing, spreadsheet, database, graphic design, and management information systems.
  • Must possess the ability to communicate in writing, on the telephone, and in person with staff, management, outside agencies, and Veterans and their families/friends.
  • Receives patients and provides interest achievement, demographic and social information as part of the intake of individuals into the DRRTP
  • Evaluates patient information and clinic schedule lists; educating providers about shared patients.
  • Must be familiar with the consult management process and encounters completion to ensure that clinical staff follow business rule and VA policies in managing consults, and capturing workload.
  • Knowledge of Psychology and, psychiatry, and mental health management practices and mental health programs, guidelines regulations, and precedents.
  • Knowledge of pertinent laws, regulations, policies and precedents which affect the outcomes of patient care and related support resources in all the clinical activities under MHPL.
Performs other related duties as assigned.

Work Schedule: Monday - Friday; 7:30 am - 4:00 pm
Telework: Ad-hoc only
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD03821O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.



You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: possess one year of specialized experience, equivalent to at least the GS-07 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes: Providing appropriate computer and administrative support using administrative concepts and practices to enable the ability to recommend changes in policy and to organize and coordinate procedures related to ordering and documenting supply/inventory purchases, purchase card usage, time and leave, etc.; Creating and maintaining a computerized problem tracking mechanism whereby identified problems can be entered, tallied and analyzed for reoccurrence, resolution or need for follow-up; AND Writing administrative reports and applies analytical and evaluate techniques. OR,
  • Education: Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR,
  • Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.


You will be rated on the following Competencies for this position:
  • Analytical Thinking
  • Database Administration
  • Decisiveness
  • Human Factor
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is sedentary however multiple responsibilities of the position impose active physical demand, to include walking, reaching, stooping, bending, and standing for lengthy periods. Must be able to handle demands of the facility management such as addressing necessary building repairs, work orders, supply requests, and cope with stressful situations to include prioritizing multiple conflicting priorities. Working some over time may be necessary at times. Employee is responsible for investigating any housekeeping, security, building maintenance, alarm system, grease trap (kitchen) and facility issues in general that arise frequently at the Domiciliary. May be required to report to duty after hours to handle facility related issues.

Work environment: Work is typically performed in an adequately lighted and climate controlled office. It does require occasional travel and frequent physical demands and involves moderate risks or discomforts. The work involves moderate risks and observance of safety precautions not typical of conventional office settings. The DRRTP is a treatment program for the incumbent may be exposed to emotionally difficult reactions and expressions on the part of the patients sewed.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

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