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IT SPECIALIST (CUSTSPT/SYSADMIN)

Department of the Air Force
U.S. Air Forces, Europe

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serve as subject matter expert for planning, directing, and organizing information technology systems supporting the HQ USAFE-AFAFRICA Chief of Staff (CS).

Overview

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Accepting applications
Open & closing dates
02/13/2026 to 02/20/2026
Salary
$84,109 to - $109,344 per year
Pay scale & grade
GS 12
Location
Few vacancies in the following location:
Ramstein, Germany
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
9N-AFPC-12882773-142632-AAE
Control number
857625400

Duties

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  • Manage Information Technology Systems.
  • Develops and maintains required programs to support mission needs.
  • Performs Systems Administration and required testing, troubleshooting, and correction to system and applications software discrepancies.
  • Attends Chief of Staff, other key meetings and presents technical briefings to multiple audiences.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Advance in hire may be authorized if there is demonstrable proof provided on your resume
  • Leave accrual may be authorized upon request
  • Employees and family members requiring medical/dental care in the overseas location are responsible for obtaining/paying for care. Access for these members to military medical/dental treatment facilities is on space-available/reimbursable basis only.
  • PCS Cost will be paid by the gaining unit
  • The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
  • Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
  • This is a Mission Essential position performing a Mission Critical Function which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions. IAW, DoDI 3020-42, Defense Continuity Programs.
  • May occasionally be required to work other than normal duty hours.
  • Work involves wartime, contingency, and exercise support. Incumbent may be required to serve on the USAFE- AFAFRICA battle staff.
  • Must be able to obtain and maintain a Top Secret clearance with access to Sensitive Compartmented Information (SCI).
  • This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing.
  • Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
  • Position is emergency-essential. In the event of a crisis situation, the incumbent must continue to perform the Emergency-Essential duties until relieved by proper authority.
  • The incumbent may be required to take part in readiness exercises. This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively.
  • This meets the criteria of an Emergency-Essential position and requires that the incumbent, or the designated alternate, be removed from any military recall status. Employee must sign DD Form 2365 as a condition of employment.

Qualifications

In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, GS-2210 (Alternate A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-11 (or equivalent in other pay systems) which includes: Applying complex IT systems analysis and applications software concepts, functions, techniques, and capabilities sufficient to evaluate the feasibility of proposed new systems and applications software projects; designing, writing, testing, debugging, and maintaining information systems and applications software and ensure successful integration with existing and anticipated infrastructure and the database environment; and the utilization of IT system application software and systems development life cycles, including systems documentation, system requirements and techniques, design development, configuration management, cost benefit analysis, systems analysis, unprecedented design methodologies, data administration, systems integration, and testing.


FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of IT systems analysis and applications software concepts, functions, techniques, and capabilities sufficient to evaluate new and emerging IT security methods and principles, the feasibility of proposed new systems and applications software projects; and to design, write, test, debug, and maintain information systems and applications software and ensure successful integration with existing and anticipated infrastructure in the database environment.
2. Knowledge Management and Information Technology principles, concepts, and methods in support of the organizational mission and with an understanding of Hypertext Markup Language (HTML), Cascading Style Sheets (CSS) and JavaScript and knows how to apply scripting to enhance SharePoint designs. Understanding of operational activities such as IT systems, mission process, systems, and applications.
3. Knowledge of IT management information systems and applications software technology to isolate causes of problems between hardware, system, and applications software programs and to measure system performance and/or extend operating system capabilities to support organizational business processes and operations.
4. Knowledge of IT management information systems requirements and application software development techniques required in carrying out project assignments of considerable difficulty and with little specificity regarding approach to be followed.
5. Ability to maintain an up-to-date awareness of technological advances and predict how management can meet future requirements.
6. Ability to plan, organize, and direct the functions and staff of an organization.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Marketing Message:
The mission of the United States Air Force is: To fly, fight, and win ... Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Click here to view the AF Civilian Employment Eligibility Guide:

  • 30 Percent or More Disabled Veterans
  • AF DCIPS Interchange
  • AF Internal Employee
  • DoD Transfer (Excluding Air Force)
  • Former Federal Employees (Reinstatement)
  • Interagency Career Transition Assistance Plan
  • Land Management Employee
  • National Service (Peace Corps and VISTA)
  • Non-AF DCIPS Interchange
  • Non-Appropriated Fund
  • Non-DoD Transfer
  • Other (Interchange Agreements)
  • Overseas - Excepted Service Family Member
  • Overseas - Family Member Preference
  • Overseas - Military Spouse
  • Overseas Family Member Preference with Veteran Preference
  • Overseas Military Spouse Preference with Veteran Preference
  • People with Disabilities, Schedule A
  • PPP DoD Retained Grade Preference Eligible
  • Special Inspector General for Afghanistan Reconstruction
  • Veterans Employment Opportunities Act

Additional information

Important Overseas Information: Applicants interested in applying for overseas locations please click here to review important information regarding the exceptional family member program.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Incentives: Recruitment and/or retention incentives may or may not be used.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

ADDITIONAL INFORMATION: When job announcements indicate PCS costs are authorized, overseas allowances may be authorized in accordance with Department of State Standardized Regulation (DSSR) and any applicable Federal Overseas Regulations.

Selectees who physically reside permanently in the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc. (subject to approval).

Selectees who physically reside outside the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during any step of the recruitment process (application, selection, and acceptance of a formal job offer) will have foreign area benefits eligibility be determined on a case by case basis.

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