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Human Resources Assistant

Department of Homeland Security
U.S. Coast Guard
PERSONNEL SERVICES CENTER-CIVILIAN PERSONNEL SERVICES BRANCH WEST (PSC-CPM-1WE)

Summary

This vacancy is for a GS-0203-7/8, Human Resources Assistant located in the Department of Homeland Security, U.S. Coast Guard, HUMAN RESOURCES SERVICE CENTER WEST in WASHINGTON, District of Columbia.

Overview

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Accepting applications
Open & closing dates
02/13/2026 to 02/23/2026
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$57,736 to - $83,119 per year
Pay scale & grade
GS 7 - 8
Location
1 vacancy in the following location:
Glen Burnie, MD
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
8
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
26-12868890-HQ-RA-ST
Control number
857588300

Duties

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You will serve as a Human Resources Assistant and will be responsible for providing administrative and technical support to Branch Human Resources Specialist and Assistants on the most highly complex and difficult personnel systems errors and problems and associated actions.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

  • Provides administrative and technical support to Branch Human Resources Specialists and Assistants on the most highly complex and difficult personnel systems, errors and problems and associated actions
  • Processes the full range of personnel/pay actions of a complex nature, such as special appointments.
  • Uses office automation systems and databases such as National Finance Center (NFC), Empower, and Human Resource Information System (HRIS) to input, update, correct, or retrieve complex information.
  • Provides benefits counseling to civilian employees to explain eligibility, coverage options, and enrollment actions for Federal benefits programs (e.g., Federal Employee Group Life Insurance (FEGLI), Federal Employee Health Benefits (FEBH), and related programs).
  • Reconciles electronic personnel records with Official Personnel Folders and organizational structures to ensure accuracy, consistency, and compliance with recordkeeping requirements.
  • Conducts training for Human Resources Assistants providing information and advice on proper coding and methods used to process complex personnel and associated actions.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.
Key Requirements:
  • Must be a U.S. Citizen.
  • Must be registered or exempt from the Selective Service. See www.sss.gov
  • A one-year probationary period may be required.
  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Public Trust clearance.
  • This is not a Bargaining Unit position.
  • Time-in-Grade requirement must be met by the closing date of the vacancy.
  • All Federal employees are required to have Federal salary payments made by direct deposit.
The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications

To qualify at the GS-07 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-06 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

  • Processing and coding a full range of civilian personnel actions across multiple pay systems and appointment types, ensuring accuracy, completeness, and timely updates in personnel and payroll systems.
  • Responding to routine and non-routine human resources inquiries from employees, supervisors, and internal customers by providing technically sound information and elevating complex or controversial issues to senior staff as appropriate.
  • Providing benefits and employment-related support, including counseling on Federal Employee Health Benefits (FEHB) and Federal Employee Group Life Insurance (FEGLI), processing routine insurance changes, and assisting human resources assistants with employment data issues.
  • Extracting, reconciling, and validating personnel data using HR information systems and office automation tools to produce reports, identify discrepancies, and support workforce decisions and compliance requirements.
Education: successfully completed 1 academic year of graduate level education in a field directly related which demonstrated the knowledge, skills, and abilities necessary to do the work of the position. Or a combination of education and experience.

Note: Education can be substituted for experience at this grade level.

To qualify at the GS-08 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.
  • Providing administrative and technical support for processing a full range of staffing, personnel and payroll actions.
  • Researching applicable laws and regulations to assist in the resolution of personnel and pay issues.
  • Utilizing automated personnel/payroll related processing systems to code, input or correct date (such as NFC, EPIC, Empowhr, and eOPF).
  • Independently reviewing personnel requests for accuracy and compliance, maintaining case files and records, tracking personnel milestones and deadlines, and recommending procedural improvements based on practical experience and changing mission requirements.
NOTE: Education can not be substituted for experience at this grade level.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected & prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the U.S. (see FOREIGN EDUCATION below).

College Transcript: If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Transcripts should be legible and detailed, showing course number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours, and grade earned. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. To receive this credit, you must submit evidence of equivalency as provided by a credentialling evaluation service. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Only experience and education obtained by the closing date of this announcement will be considered.

Additional information

Due Weight
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

E-Verify
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Fair Chance Act
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to ramonda.p.anderson@uscg.mil.

Suitability Statement
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Shared Certificates Statement
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Special Employment Consideration
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s).

If you are unable apply online, please contact ramonda.p.anderson@uscg.mil. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training, along with any applicable assessments, will be rated. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. The necessary Knowledge, Skills, and Abilities to perform this job are:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12868890

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.

Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation. CTAP and ICTAP Eligibles: CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position. If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. Individuals must be well-qualified by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf

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