Clarification from the agency

Open to Public

Coordinates and performs a wide variety of responsible administrative functions in support of upper level management functions.  Organizes flow of operational program processes in an office environment.  Establishes status of actions on numerous projects and program operations.  May serve on a variety of advisory committees.  May be delegated signatory authority for selected administrative matters. 

  
Performs a variety of responsible administrative duties requiring a substantial level of judgment, experience, and discretion. Screens calls and visitors, personally handles majority of requests for information and refers others as appropriate.

Reviews and interprets directives and regulations.  Maintains official files.  Advises staff on development and implementation of local administrative directives and procedures.  Develops internal policies, procedures and work methods affecting administrative management operations.  Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format.  Collects, compiles and organizes information and data to meet administrative requirements.  Prepares correspondence and drafts instructions.  Facilitates methods for automating reports and correspondence.  Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations.  Manipulates data to meet presentation and report requirements.  

 
Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation.  Receives telephone callers, visitors, complaints and outside contacts and directs them to appropriate contacts when necessary.  Receives and delivers messages to staff members.  Arranges and maintains appointment calendars for staff.  Routes incoming mail to staff and work sections.  Establishes suspense dates to collect responses and submits information as required by requests. 

 
May perform support functions such as gathering statistical data; monitoring and reporting on support budgets; assisting in developing financial plans, obligating funds, liquidating travel claims; maintaining stock of office supplies, making arrangements for special events; collecting and reviewing section time cards for supervisor¿s signature, preparing and conducting briefs, presentations and training sessions; monitoring and distributing personnel paperwork such as selection and recruitment requests, personnel actions, training notices, performance reviews, position descriptions, individual development plans. 

  
As a trusted agent for the Command, the employee has or may have access to any one of the following items: access to and/or processing or proprietary data, access or process information protected by the Privacy Act of 1974, access to information systems that the individual would have the ability to manipulate sensitive information without control to identify and deny sensitive information, duties associated with, DoD Case Management Systems. 

Maintains Personally Identifiable Information (PII) in accordance with prescribed regulations and ensures confidentiality and security of information. Handles sensitive information that is confidential, privileged, or otherwise legally exempt from disclosure. 

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 
Performs other related duties as assigned.  This is a white-collar position where occasional lifting up to 20 lbs may be required 

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

Three years experience that demonstrates broad knowledge of administrative practices and principles.  Skill to organize and coordinate multiple high visibility projects simultaneously.  Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation.  Skill to operate a personal computer, and associated peripheral equipment and software.  Knowledge of a variety of support functions such as gathering statistical data, monitoring and reporting on support budgets, assisting in developing financial plans; obligating funds, liquidating travel claims; maintaining stock of office supplies.  Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization. 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.