The Server (FSW - Food Service Worker) position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD) Retail Dining Naval Academy Club and other dining locations, Annapolis, Maryland. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. The Server position provides the knowledge, skills, and adaptability, needed to multitask effectively in diverse dining environments.
Summary
The Server (FSW - Food Service Worker) position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD) Retail Dining Naval Academy Club and other dining locations, Annapolis, Maryland. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. The Server position provides the knowledge, skills, and adaptability, needed to multitask effectively in diverse dining environments.
- Deliver a refined guest experience by anticipating needs and providing personalized attention for both daily dining and Private Events.
- Act as a dedicated host for catering clients, ensuring event timelines are met and guest requests are handled with a "yes-first" attitude.
- Accurately record orders and process payments efficiently via the POS system.
- Confidently explain menu offerings, ingredients, and pairings to enhance the guest experience.
- Promptly deliver dishes to tables or catering stations with a focus on professional presentation and temperature.
- Proactively clear plates and glassware to keep The Alley and event spaces pristine; quickly sanitize and reset stations for incoming guests.
- Other duties may include:
o Prepares coffee and tea beverages, sandwiches, fruit and vegetable salads, and box lunches.
o Assists with preparation and execution of catering events, sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food.
- Position involves prolonged standing, walking, reaching, stooping, pushing, pulling and bending. Frequent light to moderate lifting of objects weighing up to 20 pounds occurs routinely, sometimes up to 50 pounds. Uses assistance from other coworkers for moving objects weighing more than 20 pounds.
Must obtain and maintain a secret security clearance – requires 18 years of age
Males born after December 31, 1959 must be registered for Selective Service
Verification of employment eligibility in the United States is required - We are an E-Verify participant
Occupational Health Pre-Hire Screening Required.
Probationary period: Part Time employees must complete a one-year probationary period.
Must be able to understand and communicate in English.
Participation in Direct Deposit.
Must maintain the privacy of official work information and data, and demonstrate the highest level of ethical conduct.
Qualifications
1. Incumbent must possess a minimum of 6 months of customer service experience working in a food service role. Experience as a server preferred.
2. Experience functioning in a fast-paced restaurant, catering, or cafe environment, managing tasks efficiently
under short time constraints and maintaining sanitation standards.
3. Experience using a POS (Point of Sale) system or Cash resister in a food service role. Experience as a server or barista preferred.
4. Experience explaining menu offerings, ingredients, and pairing for guest satisfaction and for allergen concerns.
Additional information
Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, or other non-merit factor. Reasonable accommodations may be provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case-by-case basis.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Benefits & Perks include: Medical, Dental, Life; Health Savings Account (HSA); Flexible Spending Account (FSA); Automatic Retirement Enrollment, 401(k), Roth 401(k), and 401(k) Loan options; and Paid Vacation and Sick Leave Accrual. Possible Shift Differential Pay, Sunday Premium Pay, Daily or Weekly OT, Holiday Pay, Pay/Step Increases
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All applications and supporting documents will be reviewed to determine if they meet the hiring eligibility and KSA requirements listed in the announcement, and will be rated based on the information provided. Best qualified applicants will be referred to the hiring manager.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Benefits & Perks include: Medical, Dental, Life; Health Savings Account (HSA); Flexible Spending Account (FSA); Automatic Retirement Enrollment, 401(k), Roth 401(k), and 401(k) Loan options; and Paid Vacation and Sick Leave Accrual. Possible Shift Differential Pay, Sunday Premium Pay, Daily or Weekly OT, Holiday Pay, Pay/Step Increases
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted no later than NOON on the closing date via the Naval Academy Business Services website: https://www.usnabsd.com/about/careers/
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted no later than NOON on the closing date via the Naval Academy Business Services website: https://www.usnabsd.com/about/careers/
