A typical day for an AI Product Manager at CPSC’s Analytics Center of Excellence (COE) involves leading complex technical projects that integrate AI/ML solutions into enterprise systems. The day starts with stakeholder meetings to define project scope and success metrics, followed by coordinating with data engineers and IT specialists to align technical requirements with modernization goals. The manager monitors project progress, addresses risks, and prepares briefings for senior leadership.
Summary
A typical day for an AI Product Manager at CPSC’s Analytics Center of Excellence (COE) involves leading complex technical projects that integrate AI/ML solutions into enterprise systems. The day starts with stakeholder meetings to define project scope and success metrics, followed by coordinating with data engineers and IT specialists to align technical requirements with modernization goals. The manager monitors project progress, addresses risks, and prepares briefings for senior leadership.
Yes - Upon appointment, you will be required to complete a Confidential Financial Disclosure Report, OGE-450. You will need to provide the information annually.
Bargaining unit status
Yes - This position is in the bargaining unit, The American Federation of Government Employees (AFGE), Local 3579.
MERIT PROMOTION (MP) VACANCY ANNOUNCEMENT - Current Federal employees with competitive status; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Veterans with VOW, VEOA, or 30% disability; Military Spouses, Peace Corps, and those eligible under an OPM interchange agreement.
The AI Product Manager plays a critical role in modernizing CPSC’s analytical ecosystem, leveraging cloud-native platforms, and enabling data-driven decision-making to protect consumers from unreasonable risks of injury or death associated with consumer products. Because of the enterprise breadth of this position, daily contacts with a variety of CPSC offices occur. Most of the services administered by the COE directly support critical CPSC programs. The role also includes mentoring team members, managing vendor relationships, and driving adoption of AI tools to enhance data-driven decision-making across the agency.
The AI Product Manager:
Leads the planning, execution, and delivery of complex technical initiatives that support the CPSC’s mission and enterprise modernization goals.
Applies expert-level knowledge of project management, artificial intelligence and machine learning, systems analysis, IT architecture, data security, and project management to deliver secure, scalable, and mission-aligned technology solutions.
Collaborates with stakeholders to define project scope, technical and functional requirements, and success criteria.
Conducts cost-benefit analyses, risk assessments, and compliance reviews to ensure alignment with federal laws, regulations, and CPSC policies.
Develops and implements project plans, integrates cross-functional activities, and manages resources to ensure timely and cost-effective delivery of IT solutions.
Participates in interagency working groups, task forces, and strategic planning sessions to align IT initiatives with broader government priorities. Supports change management efforts by facilitating adoption of new systems, processes, and technologies across the organization.
Leads adoption of AI/ML solutions per federal regulations, CPSC AI governance, and in coordination with the Office of Information Technology (EXIT).
Establishes testing and validation plans and performs audits to monitor performance drift and stakeholder impacts.
Coordinates bias/fairness assessments, model documentation, reproducibility, and human-in-the-loop evaluations.
Reports findings and proposes solutions along with any remedial actions needed to supervisor and/or senior management officials within CPSC.
This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn.
If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information.
Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.
The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee’s identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (depending on your status) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
your performance and conduct;
the needs and interests of the CPSC;
whether your continued employment would advance organizational goals of the CPSC or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
In addition to the mandatory certification requirement, all applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Qualifying specialized experience must demonstrate the following:
1) Leading and administering multiple information technology (IT) projects; 2) liaising between stakeholders internally and externally within the private and public sector; AND 3) leading and conducting analytical IT studies, cost-benefit analysis, risk assessments, and/or compliance reviews.
Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Applicants must meet the qualifications for this position by the closing date of this announcement.
In addition to the above specialized experience, applicants must also meet the IT-Related proficiency level for all four of the competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Evidence of the above specialized experience and IT-related proficiency must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience
Education
MANDATORY CERTIFICATION REQUIREMENT: Applicants must currently meet all of the requirements (competencies, training and experience) for Project Management Professional (PMP), Federal Acquisition Certification for Program and Project Managers and possess current PMP or FAC-P/PM or equivalent certification.
You MUST provide certificates to support your claims.
All materials must be submitted by the closing date of this announcement.
All claims by applicants will be verified.
Additional information
CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.
Payment of relocation expenses is not authorized.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.
Additional selections may be made through this vacancy announcement.
As a condition of employment, the selectee must reside in the local commuting area of the duty station listed in this announcement. Proof of residence may be required.
Must meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time, otherwise the employment offer may be withdrawn.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).
CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
After the vacancy closes, we will review your application package to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications, your responses to the assessment, resume and supporting documentation (such as proof of certification) will then be reviewed. The best-qualified candidates will be identified for referral to the hiring manager and may be invited to an interview.
RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience.
CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least 85 out of 100).
Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).
CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Some jobs require additional professional certifications. See the job announcement for details.
Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents (such as proof of certification). Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Your resume must clearly demonstrate, in two pages or less, how your skills and experiences align with the "Qualifications" section and support your questionnaire responses. We cannot assume required experience based on your work or academic history. If your resume exceeds two pages, only the first two will be reviewed.
You may use the USAJOBS Resume Builder or upload your own resume. If uploading, ensure it includes all required information and is organized so we can match the following to each position:
Job title
Employer name
Employment dates (MM/DD/YYYY)
Hours worked per week (full-time assumed; part-time prorated)
Detailed duties, accomplishments, skills, responsibilities, and supervisory details (if applicable)
Series and grade or equivalent (for federal positions, if applicable)
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
Current Federal Employees: If you are a current you must submit a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
Reinstatement: If you are a former federal employee (separated from Federal service for at least 1 year) and you want to be considered as a non-competitively eligible for reinstated to a higher grade or full performance level than which you left federal employment, then you MUST provide a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND your most recent performance appraisal that you received from your federal employment which shows at least a fully successful rating.
Veterans' Preference (If Applicable) - If claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
CTAP/ICTAP eligibles must annotate your questionnaire to reflect that you are applying as a CTAP/ICTAP eligible and you must submit appropriate documentation (such as: a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location).
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
Other documents identified in this announcement.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have two choices for submitting your supplemental documents: 1. Download from your USAJOBS account; or 2. Upload your file(s)
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This vacancy announcement is being advertised simultaneous to vacancy announcement 2000EX-2026-0002 (Delegated Examining). Applicants who wish to be considered under both announcements must apply separately.
You MUST apply on-line through USAJobs. Your application must be received by 11:59 p.m. Eastern Time on the closing date of this announcement. Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT). Incomplete applications will not be considered and you will not be contacted to provide any missing information.
To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.
If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Help Center.
If experiencing any difficulties with the online application process (anything after you have clicked the 'Continue to Agency Site' button): please email recruitapps@cpsc.gov between normal business hours (8:00 a.m. - 4:00 p.m. ET; except federal holidays). If receiving any kind of error message, please provide a screenshot or at a minimum, the error message text number.
CONSUMER PRODUCT SAFETY COMMISSION
Consumer Product Safety Commission
Office of Human Resources Management
4330 East West Highway Room 838
Bethesda, Maryland 20814
United States
Next steps
After the closing date of the announcement, your package will be reviewed to determine if you meet the minimum qualification requirements. Best qualified candidates will be forwarded to the selecting official for consideration and may be interviewed.
You may check the status of your application at any time after the announcement closes by logging onto USAJOBS and selecting "Application Status."
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Some jobs require additional professional certifications. See the job announcement for details.
Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents (such as proof of certification). Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Your resume must clearly demonstrate, in two pages or less, how your skills and experiences align with the "Qualifications" section and support your questionnaire responses. We cannot assume required experience based on your work or academic history. If your resume exceeds two pages, only the first two will be reviewed.
You may use the USAJOBS Resume Builder or upload your own resume. If uploading, ensure it includes all required information and is organized so we can match the following to each position:
Job title
Employer name
Employment dates (MM/DD/YYYY)
Hours worked per week (full-time assumed; part-time prorated)
Detailed duties, accomplishments, skills, responsibilities, and supervisory details (if applicable)
Series and grade or equivalent (for federal positions, if applicable)
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
Current Federal Employees: If you are a current you must submit a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
Reinstatement: If you are a former federal employee (separated from Federal service for at least 1 year) and you want to be considered as a non-competitively eligible for reinstated to a higher grade or full performance level than which you left federal employment, then you MUST provide a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND your most recent performance appraisal that you received from your federal employment which shows at least a fully successful rating.
Veterans' Preference (If Applicable) - If claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
CTAP/ICTAP eligibles must annotate your questionnaire to reflect that you are applying as a CTAP/ICTAP eligible and you must submit appropriate documentation (such as: a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location).
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
Other documents identified in this announcement.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have two choices for submitting your supplemental documents: 1. Download from your USAJOBS account; or 2. Upload your file(s)
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This vacancy announcement is being advertised simultaneous to vacancy announcement 2000EX-2026-0002 (Delegated Examining). Applicants who wish to be considered under both announcements must apply separately.
You MUST apply on-line through USAJobs. Your application must be received by 11:59 p.m. Eastern Time on the closing date of this announcement. Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT). Incomplete applications will not be considered and you will not be contacted to provide any missing information.
To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.
If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Help Center.
If experiencing any difficulties with the online application process (anything after you have clicked the 'Continue to Agency Site' button): please email recruitapps@cpsc.gov between normal business hours (8:00 a.m. - 4:00 p.m. ET; except federal holidays). If receiving any kind of error message, please provide a screenshot or at a minimum, the error message text number.
CONSUMER PRODUCT SAFETY COMMISSION
Consumer Product Safety Commission
Office of Human Resources Management
4330 East West Highway Room 838
Bethesda, Maryland 20814
United States
Next steps
After the closing date of the announcement, your package will be reviewed to determine if you meet the minimum qualification requirements. Best qualified candidates will be forwarded to the selecting official for consideration and may be interviewed.
You may check the status of your application at any time after the announcement closes by logging onto USAJOBS and selecting "Application Status."
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.