This position is located in the Food and Beverage Division of the Morale, Welfare and Recreation Department in the Southwest Region. The primary purpose of this position is to coordinate the catering function providing timely preparation, service and breakdown of events as contractual arrangements state.
This position is located in the Food and Beverage Division of the Morale, Welfare and Recreation Department in the Southwest Region. The primary purpose of this position is to coordinate the catering function providing timely preparation, service and breakdown of events as contractual arrangements state.
Open to current Admiral Baker Catering MWR employees and eligible Military Spouses (MSP) only.
A. Responsible for the operation of catering functions requiring food and/or beverage service. Analyzes the requirements of the occasion and determines suitable types of service to be provided. Prepares the facility as contracted. Make arrangements for rental equipment as needed. Schedules and assists catering service personnel in room arrangement, table setting including Buffet and Hors D'oeuvres and overall club cleanliness.
B. Coordinates work and services required between catering and food preparation areas prior to and during the event. Makes a thorough inspection of the facility prior to the scheduled event to ensure all contractual arrangements are met. Monitors and assists with functions in progress to ensure that the service provided are efficient, courteous and correct. Receives complaints, suggestions and reports of various problems from the host or hostess of the affair. The incumbent will attempt to resolve issues and provide input and recommendations to management upon completion of the event to improve future events.
C. Ensures that the facility and the equipment used is cleared, cleaned and returned to the proper storage area upon completion of the event. Assures that all equipment is maintained in proper working condition and that all safety regulations pertaining to equipment is followed.
Maintains up to date inventory control on all equipment, such as tables, chairs, linens, glasses, etc. Initiates purchase requests as needed for managers' signature.
D. The incumbent provides direction to catering wait staff assigned to work event. Provides training in proper serving methods, table settings, customer relations, protocol requirements and special procedures for visiting dignitaries. The incumbent provides input for disciplinary actions. Ensures that all personnel comply with fire, safety, sanitation, and customer service and security regulations.
E. Prepares and completes DAR for any monies taken in during and after catered event. Prepares required reports and records, following established policies and procedures. Assist with administrative duties as needed, such as answering telephones, answering customers' questions, referring unusual questions or situation to supervisor.
Have knowledge and skill in setting up and organizing catered functions that will satisfy the customer and stimulate return business.
Knowledge of military club operations, regulations and techniques pertaining to private parties.
Skill to communicate effectively and the tact to deal capably and diplomatically with superiors, peers, subordinates and customers.
Knowledge of basic arithmetic and cash handling procedures. Attend MWR Cash Handling Training with in the first 30 days of employment.
Ability to operate office machines such as copy machines, PC Computer, and calculators.
Knowledge of military protocol, proper etiquette, social graces and customs.
This position is not in a positive education series.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
Applications are not accepted in person or via email. Applicants must apply online.
Click the blue APPLY button at the top of this announcement to apply.
Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
