The incumbent serves as the Morale, Welfare and Recreation (MWR) Director for Naval Station Norfolk and is responsible for the leadership and direction of the Quality-of-Life programs.
Summary
The incumbent serves as the Morale, Welfare and Recreation (MWR) Director for Naval Station Norfolk and is responsible for the leadership and direction of the Quality-of-Life programs.
Ensures the successful management, administration, and operation of all MWR and Child & Youth Program (CYP) activities, services, and facilities.
Develops, executes, and interprets policies, serving as the principal advisor to installation leadership on all MWR and CYP matters, and personally resolves complex issues.
Continuously reviews programs to ensure high standards of performance and customer service, identifies areas for improvement, and drives efforts to achieve and maintain program accreditation.
Performs long-range planning to forecast operational requirements, ensuring facilities are well-maintained and cost-effective, and develops studies to evaluate the adequacy of current services.
Administers and ensures full compliance with all fire, safety, sanitation, security, and occupational health programs.
Financial Management (30%)
Directs the financial, operational, and personnel assets for both Appropriated Fund (APF) and Non-appropriated Fund (NAF) organizations.
Optimizes program delivery through standard business practices, cost reduction, and efficiency improvements; develops and implements innovative business methods to achieve goals while managing resources effectively.
Manages the overall financial wellbeing of MWR and CYP programs, including the development and execution of comprehensive budgets and business plans.
Analyzes financial data and budget execution to ensure maximum benefit from resources, forecasts program requirements, and prepares reports and justifications for senior leadership.
Ensures all staff adhere to authorized acquisition methods and that all financial records and assets are secure.
Technical Oversight (30%)
Provides technical guidance and administrative oversight for a large, diverse team of professional, technical, and skilled employees.
Performs the full range of supervisory duties, including assigning work, defining priorities, hiring, evaluating performance, managing training, and initiating corrective actions as needed.
Analyzes manpower requirements and recommends staffing level adjustments to meet mission demands.
Creates, shapes, and maintains a positive work environment by championing Equal Employment Opportunity (EEO) initiatives and ensuring all personnel can perform to their maximum ability.
Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must be able to obtain and maintain a Secret Security Clearance
Starting May 7, 2025, non-affiliated individuals selected for employment will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (More information in required documents section)
Open to employees in the local commuting area. The SF 50 must be uploaded to verify community area.
An OGE Form-450, Confidential Financial Disclosure Report, is required upon entry and annually, per DoD Directive 5500-7R.
Qualifications
Specialized Experience Required: You must meet the following requirements by the closing date of this announcement. One year of specialized experience demonstrating the ability to perform the duties of this position. This experience must be directly related to the work of the position. Experience must show progressively responsible administrative/management work.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess:
Knowledge of Navy MWR management practices, theories and techniques which provide a basis to assist in planning and implementing ashore MWR programs. This includes detailed knowledge of Program Policies, Instructions and Operating Manuals.
Knowledge of NAF and APF funding sources and procedures for securing funding through chain of command.
Skills in prioritization of effort, interpersonal communications (written and oral), customer relations and conflict resolution.
Knowledge of the Navy military organization and function; and Navy policies and procedures for directing proper administration ashore.
Knowledge of ashore commands' environment, routines, and organizational structures.
Ability to identify and solve problem areas. Ability to deal effectively with all levels in the chain of command. Innovation and high degree of perception to identify and recommend management improvements that have the potential to improve all Navy commands.
Ability to direct and coordinate difficult and complex programs and ability to develop, apply and adjust plans and policies to attain objectives.
Ability to make decisions or recommendations which have/will have a significant impact on recreational services policies or programs.
Ability to work as a team player within the organization.
Skill in the use of MS Word, Excel, Power Point and SAP financial software.
Ability to execute duties as a Contract Officer or Contract Officers Representative, for official Navy contracts, as needed.
Education
Education may not be substituted for specialist experience at this level.
Additional information
Salary is dependent on experience and/or education.Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required at the time of application:
Resume
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
This position does not qualify for Spouse Preference.
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 02/09/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12877667
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
NAVSTA Norfolk - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required at the time of application:
Resume
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
This position does not qualify for Spouse Preference.
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 02/09/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12877667
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
NAVSTA Norfolk - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
