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Program Specialist - Survivors Assistance and Memorial Support (SAMS)

Department of Veterans Affairs
Veterans Health Administration
Northern Arizona VA Health Care System

Summary

The position serves as a Program Specialist assigned to the Survivors Assistance and Memorial Support (SAMS) Program under the Chief of Social Work or Social Work Executive at the VA medical facility as a primary person responsible for the facility SAMS Program. The Specialist focus is to provide personalized supportive services to families, caregivers and survivors at the end of a life and ensure Veterans without identified families receive dignified burials to honor their service.

Overview

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Accepting applications
Open & closing dates
02/05/2026 to 02/17/2026
Salary
$50,460 to - $65,599 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Prescott, AZ
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSX-12877686-26-QMD
Control number
856595400

This job is open to

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Clarification from the agency

AREA OF CONSIDERATION: This announcement is open to the Current, Permanent VA employees ONLY. Qualified candidates will be referred in the following order: 1) Current, Permanent employees of the Northern Arizona VA Health Care System, 2) Current, Permanent employees of the Department of Veterans Affairs

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Duties

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Duties include, but may not be limited to the following:

  • Provide personalized , supportive services to families, caregivers and survivors at the end of a life and ensure veterans without identified families receives dignified burials to honor their service
  • Partner with Medical staff to coordinate the facts and to determine whether or not it is a Medical Examiner's case
  • Notify the authorities and the Northern Arizona VA Police and work with the Northern Arizona Police Department making available all necessary records and information.
  • Coordinate all details making certain the deceased is eligible for burial in a national cemetery.
  • Contact the cemetery for available space, works with Supply Services in obtaining a satisfactory contract with a local mortuary and assures sufficient funds are obligated.
  • Assure burial arrangements are in accordance with contractual agreement between the mortuary and the Northern Arizona VA Health Care System (NAVAHCS).
  • Utilize Social worker, Professional/Medical Staff and counsels the patient or next of kin of the patient concerning VA Death Benefits and/or pre-funeral arrangements.
  • Identify and explain benefits that pertain to the individual's circumstances.
  • Assist patient or next of kin concerning autopsies and donations of organs/tissues, assistance in properly completing arrangement forms.
  • Maintain a current registry of local mortuaries that will provide completes service for VA burial and travel allowances.
  • Prepare correspondence for the signature of the Medical Center Director and Chief, Health Administration Service.
  • Assures that all information pertaining to the Decedent Affairs functions are entered correctly.
  • Performs other duties as assigned.

Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist - Survivors Assistance and Memorial Support (SAMS)/PD14860-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative and technical support for the management of various programs; maintaining databases and utilizing various software programs; managing administrative activities; maintaining files of administration records, supplies, and equipment; managing computerized databases related to budget and financial information; analyze and measure the effectiveness, efficiency, and productivity of administrative programs; develops written and oral correspondence, schedule and maintain appointments, Prepare a variety of recurring reports, consolidate and coordinate submissions of information.
OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Graduate level education or superior academic achievement directly related to the work of this position. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
OR,
  • Combination: Combination of successfully completed graduate level education and specialized experience as described above, to meet the total experience requirements. Only graduate level education in excess of the amount required for the next lower grade level may be combined with experience. This education must have been obtained in an accredited college or university. Education cannot be credited without documentation. Experience must be clearly indicated in your resume.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Client Orientation
  • Communication
  • Manages and Organizes Information


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Routinely views the body and/ or remains of deceased Veterans at funeral homes using an authorized vehicle.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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