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Laundry Operations Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

Employee will be assigned to Environmental Management Services, VA Healthcare System West Palm Beach, FL, serving as the Textile/Laundry Manager. The laundry provides support to the healthcare system with all associated community-based outpatient clinics. The textile care facility operates five (5) days a week, eight (8) hours per day with current annual production of over 1.8 million pounds annually.

Overview

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Accepting applications
Open & closing dates
02/05/2026 to 02/11/2026
Salary
$79,533 to - $103,399 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
West Palm Beach, FL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CARZ-12877017-26-SCM
Control number
856493300

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Duties

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***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include, but may not be limited to the following:

  • Ensures that all equipment is properly utilized, accounted for, well-maintained, efficient, effective, and economical.
  • Has responsibility for all functions of a modern textile care processing facility which encompasses the utilization of the most sophisticated high tech computerized laundry equipment.
  • Maintains an accurate record of the linen distribution to have proper accountability and distribution of quotas to all units and maintains open communication with all units serviced by the textile care processing facility.
  • Serves as Textile/Laundry Manager for the consolidated Laundry/Textile care plant to include West Palm Beach, Miami and all outlying Community Based Outpatient Clinics.
  • Serves as Contracting Officer's Technical Representative for various Environmental Management Services projects.
  • Serves as Manager of the laundry plant with an average output of approximately two and half million pounds of soiled linen.
  • Responsible for VISN 8 Laundry Emergency Contingency Plan between Bay Pines, Lake City and West Palm Beach Florida.
  • Manages laundry operations staff and certifies time and attendance in the appropriate automated leave system.
  • Recommends promotion or reassignment of subordinate supervisors and employees, makes formal appraisals of their performance, and reviews personnel actions and performance appraisals.
  • Determines staff training needs.
  • Advises and councils subordinate supervisors and employees on how to improve their performance and explain new work techniques.
  • Maintains administrative records; and has responsibility for an annual budget of approximately $500,000 for the laundry/textile division.
  • Establishes and maintains communications with vendors who support laundry operations including internet providers, uniform supply, and transportation.
  • Performs other related duties as assigned.

Work Schedule: Monday-Friday 7:00am-3:30pm; subject to change based on the needs of the facility.
Recruitment & Relocation Incentives: Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

SPECIALIZED EXPERIENCE: Applicants must possess one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-9 level in the Federal service. Examples of qualifying specialized experience include: performing a variety of administrative and oversight services concerning laundry and dry cleaning functions; identifying and recommending needed equipment repairs, upgrade, or purchases; ensuring laundry and/or dry-cleaning processes and services operate efficiently to include directing and evaluating work performed by laundry workers; forecasting expenditures and preparing budget estimates; and maintaining communication with various departments and external vendors regarding supply and distribution needs.
OR
SUBSTITUTION OF EDUCATION FOR EXPERIENCE (Transcript Required) - Applicants must possess successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
OR
COMBINING EDUCATION AND EXPERIENCE (Transcript Required) - Combination of successfully completed graduate education and experience may be used to meet total qualification requirements.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

  • Cost Estimation and Analysis
  • Flexibility
  • Manages and Organizes Information
  • Oral Communication
  • Organizational Awareness
  • Planning and Evaluating


IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: Regular and recurring work involves considerable physical exertion of walking, driving, bending and lifting moderately heavy equipment or other items weighing under 50 pounds. May be required to walk or drive in inclement weather from building to building or from the Medical Center to various locations.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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