• Provide customer service to all internal and external stakeholders.
• Create, maintain, and manage the official case record.
• Review, research, and ensure the accuracy, timeliness, and quality of data entered into the CM/ECF database.
• Prepare, analyze, and ensure the accuracy of various case management reports.
• Review documents for completeness and conformity with local and federal requirements. Take appropriate action to
• ensure the accurate progression of cases.
• Process fees in compliance with internal controls, such as issuing payment receipts and handling both electronic
• and conventionally filed documents.
• Enter and/or quality control documents from case opening to closure, and all activity throughout case progression.
• Prepare and update electronic claims registers and enter judicial rulings.
• Work with Chambers, Team Leaders, and Managers to resolve case management issues.
• Perform Relief Courtroom Deputy duties: Schedule and attend hearings, trials, and settlement conferences; operate courtroom audio/video recording equipment; record court appearances and rulings; monitor the filing of pertinent documents and responses; keep the judge informed of case progress; manage exhibits; assist with witnesses; and maintain courtroom decorum.

Conditions of employment

• Applicants must be a U.S. citizen or a lawful permanent resident of the United States, currently seeking citizenship or intending to become a citizen immediately following the meeting of the eligibility requirements.
• As a condition of employment, the selected candidate will be subject to an FBI background check and satisfactory adjudication by the employing office to be eligible for employment. Candidates will not be asked about their criminal history until they receive a tentative offer of employment. Candidates completing the AO-78 are not required to complete questions 18-20 regarding criminal history. All information provided by applicants is subject to verification and background investigation. The Court will check current employer references. Applicants are advised that false statements or omission of information on any application material may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after employment.
• Employees are subject to the Code of Conduct for Judicial Employees, which can be provided upon request.
• All employees are required to have their salaries paid via electronic direct deposit.
• Dependability and good communication are required, along with a commitment to regular attendance and punctuality.

Qualifications

To qualify for the CL24 pay grade, a high school diploma or equivalent is required.

Possess at least two (2) years of general clerical or administrative experience in processing legal or contractual documents. Also, one (1) year of specialized experience in a progressively responsible clerical or administrative position that provided knowledge of policies and procedures commonly found in a legal, banking, or insurance field. To qualify for the CL25 pay grade, have at least two (2) years of specialized experience in a progressively responsible administrative, case management, and/or database role, preferably in a legal, banking, or insurance field.

DESIRED SKILLS:

• Previous case management or court experience is helpful but not required, as is knowledge of bankruptcy rules and procedures.
• Be accountable, exercise good judgment, have high ethical standards, and maintain a positive attitude.
• Be organized and analytical, be constructive with communications, possess attention to detail, and enjoy learning.
• Be able to multitask, meet deadlines and goals, and be a reliable team player.
• Be proficient with Microsoft Office applications and computer applications. Staff must be proficient with all court software programs.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants are evaluated based on the information provided in their application to determine whether they meet the basic qualification requirements. Relevant professional, educational, and work experience are then assessed in relation to the fundamental competencies identified in the Qualifications section above that are required for this position.