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Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
VA Desert Pacific Healthcare Network (VISN 22) - VA Phoenix Healthcare System

Summary

This position is located in the Environmental Management Service (EMS) Veterans Health Administration Medical Center at the VA Phoenix Healthcare System (PVAHCS). The primary purpose of the position is to provide day-to-day administrative assistance to the Administrative Officer of the EMS. In addition, the cumbent receives tasks from the management group which includes the Chief, Assistant Chief and other department managers and supervisors of the EMS.

Overview

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Accepting applications
Open & closing dates
02/02/2026 to 02/09/2026
Salary
$47,500 to - $61,749 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Phoenix, AZ
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSX-12873714-26-SZ
Control number
856278100

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Duties

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Duties will include, but are not limited to the following:

Personnel Administration and Management Work

  • The incumbent provides a broad scope of administrative, program, and secretarial support for EMS by assisting with program coordination and technical work in support of management and frontline operations.
  • The incumbent advises and assists EMS management and supervisory staff on personnel process and procedures.
  • Reviews, analyzes, and interprets guidelines, policies, and directives identifying their impact on EMS, independently or as directed by Service Chief on all aspects of EMS operations.
Procurement/Contracting
  • Incumbent supports procurement and contracting activities for Environment Management Service.
  • Supports EMS in managing multimillion-dollar budget for procurement of floor equipment, Disinfectant robots, cleaning supplies etc.
  • Work requires general knowledge of the mission and functions of EMS section.
  • Incumbent is responsible for conducting fiscal audits, reviewing potential adjustments, and funding justifications.
Administrative Management
  • The Incumbent conducts research at facility level to provide necessary information for the development of both long and short range polices and plans for EMS.
  • Maintains data and documentation for development of Business Plans and various reports as pertaining to EMS operations.
  • Researches and analyzes facility data to support development of policies and procedures for service.
Work Schedule: Full-Time, Monday through Friday, 6:00 a.m. - 2:30 p.m.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD142940
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and skill in applying analytical and evaluative methods and techniques to issues or functions related to office administrative, knowledge of pertinent laws, regulations, policies, and precedents which affect administrative operations, program goals and objectives, work processes, and administrative operations of the organization; skill in conducting detailed analyses of complex functions and work processes; and interpersonal skills in presenting staffing recommendations. Knowledge of and skill in applying the principles, practices and methods of budget execution to determine whether obligations, expenditures, and requested allotment are within approved funding imitations for EMS FCP's. Must be skilled in oral and written communication to effectively interact with officials of all levels to include Environmental Management Service, and other facility services as needed. Ability to prepare analytical compliance reporting and other written documents which present the facts, issues, recommendations, analysis and actions.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Clerical
  • Contracting/Procurement
  • Employee Benefits


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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