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Social Services Assistant

Department of Health and Human Services
Indian Health Service

Summary

Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a dedicated team to strengthen wellness, resilience, and community well-being. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters. Apply today!

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Overview

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Accepting applications
Open & closing dates
01/29/2026 to 04/29/2026
Salary
$45,409 to - $59,031 per year

Salary is determined by Duty Station. Certain locations are covered by a Locality Pay Table.

Pay scale & grade
GS 6
Locations
Few vacancies in the following locations:
Chinle, AZ
Inscription House, AZ
Kayenta, AZ
Parker, AZ
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—Certain locations may authorize for reimbursement of relocation expenses or Permanent Change of Station (PCS) in accordance with agency policy.
Appointment type
Multiple - The majority of positions to be filled under this announcement are permanent. This announcement may also be used to fill time-limited appointments such as TERM and Temporary
Work schedule
Multiple Schedules - The majority of positions to be filled under this announcement are full-time. This announcement may also be used to fill various work schedules, including full-time, part-time (less than 40 hours per week), and intermittent (as needed).
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes - This position may or may not be covered by a bargaining unit, depending on the duty location. Final determination will be made at the time of appointment.
Announcement number
IHS-26-HQ-12868257-ESEP/MP
Control number
855985600

This job is open to

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Clarification from the agency

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3.

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Duties

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  • Provides a wide range of general social services for patients.
  • Works with the service unit, community, staff and tribal programs.
  • Establish and maintains listings of community resources for social services.
  • Provides information and referral services for patients, staff, and tribal programs.
  • Makes home visits, serves as a patient advocate serving as a social service assistant to individuals eligible for services provided by the IHS in homes, schools, clinics, and other community services under the Lawton service unit.
  • other duties as assigned.

All Grade levels MAY NOT be available at all locations.

Requirements

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Conditions of employment

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.

On-call hours or standby duty may be required.

Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.You will need to set up direct deposit so we can pay you.

Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S):

Individual Occupational Requirements

Specialized Experience (for positions at GS-4 and above)

Examples of qualifying specialized experience include:

  • Group leader in community or residential recreation or training programs.
  • Counselor in a youth summer camp.
  • Instructor in a training program for the development of job skills.
  • Work that demonstrated the ability to be responsible for and to lead and train members of a job crew.
  • Group activities leader in the Armed Services.
  • Unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility.
  • Aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development.
  • Aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities.
  • Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs.

In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS:
The following experience and/or education is required to qualify for this position. For GS-6: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-5 grade level in the Federal service (obtained in either the private or public sector) performing the following type of work and/or tasks: Supervise the day-to-day activities of a group to maintain order and safety; instruct and supervise the group members in such daily activities as work details to keep their quarters in order, physical training, recreation; give practical advice and counsel to individuals on everyday problems of adjustment to the group; or provide client services in a field such as psychology, rehabilitation, or social work, including support for families. This experience should provide you with the ability to recognize and respond appropriately to deviations from normal behavior, identify problematic behaviors, and report to the treatment team or appropriate staff.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration.

Education

There are no educations requirements.

Additional information

This is an Open Continuous Announcement. There MAY NOT be immediate vacancies at all locations. You will be limited to selecting no more than 5 locations during the application process, and will only be considered for the locations you select. Interested applicants should contact the Human Resources point of contact concerning immediate employment needs.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position may be covered by a Bargaining Unit.

Recruitment or relocation incentives may be authorized. A service agreement will be required.

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

  1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
  2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
  3. How would you help advance the President's Executive Orders and policy priorities in this role?
  4. How has a strong work ethic contributed to your professional, academic or personal achievements?
  • Your responses are optional and will not be scored.
  • However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
  • You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications.

Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required competencies. SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step. This helps us evaluate applicants based on job-related qualifications, competencies, and experience.
Below is what applicants can expect:
________________________________________
1. Minimum Qualifications Review - Hurdle 1
HR reviews your resume to confirm you meet the eligibility and minimum qualifications for the position (education and/or licensure (if applicable), listed above).Note: the first two pages of your resume and supporting documentation will be used to determine whether you meet the minimum qualifications. If you meet eligibility and minimum qualifications, you move to the next hurdle.
2. Technical Assessment (Subject Matter Expert Resume Review) - Hurdle 2
A panel of subject matter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below. Note: SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

This assessment is Pass/Fail.
Applicants who demonstrate the required experience will advance.
Supervise the day-to-day activities of a group to maintain order and safety; instruct and supervise the group members in such daily activities as work details to keep their quarters in order, physical training, recreation; give practical advice and counsel to individuals on everyday problems of adjustment to the group; or provide client services in a field such as psychology, rehabilitation, or social work, including support for families. This experience should provide you with the ability to recognize and respond appropriately to deviations from normal behavior, identify problematic behaviors, and report to the treatment team or appropriate staff.

Demonstration of these specialized experience statements ascertain your competency in the following:

  • Customer Service (Clerical/Technical)
  • Interpersonal Skills
  • Stress Tolerance


Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12868257.

The first cutoff date will be Wednesday, February 4, 2026, at 11:59 pm EST. Future cutoff dates will be each Wednesday at 11:59 pm EST until the closing date. Your application will remain active for 90 days from submission.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

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