Serves as a Staff Support Specialist (MSS- I) at En Route and Oceanic Centers and Terminal facilities. Responsible for tactical, strategic. and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures. plans and programs, operational automation, military operations. special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.For the assigned Facility/Duty Location: 1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2. Communicates intra / inter facility as well as among various lines of business and industry. 3. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives. 4. Applies expertise toward the completion of projects/studies and facility reports. 5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6. Conducts investigations. evaluations, and briefs facility personnel. 7. Develops methods to improve customer service and the quality of support provided. 8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9. May perform duties outside of the facility commensurate with grade and experience.
Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Designated or Random Drug Testing required.
A completed FAA form 3330-43-1 (not rated) is required before closing date.
Current Medical might be maintained
Please read the "How to Apply" and "Required Documents" omissions may have a negative
impact on your application package.
Some, all, or none of the candidates may be interviewed.
Qualifications
In conjunction with the qualification requirements outlined in the OPM Qualification Standards for General Schedule positions in the 2152, Air Traffic Control series, the requirements listed below determines the basic qualification requirements for Manager, Supervisor, and Support (MSS) positions in the terminal and en route options. Please read the qualification requirements described below. For MSS-1 through MSS-4 positions, applicants must have the following specialized experience requirements:
1) Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
OR
2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work;
OR
3) Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
In addition to the qualifications listed above for MSS positions, the chart for MSS positions will be used to determine which career level applicants are qualified to make application. IAW the MSS Chart CPC's and MSS-1's - MSS-4's may make application to this position.
NOTE: FSS falls under Systems Operations within ATO. FSS Air Traffic Controllers would need to meet the requirements listed above by having experience in Air Traffic Services (ATS) Facilities or as stated in 1. (pertaining to regional or headquarters experience).
QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
NOTE: Please provide a work history with the thought in mind that the individual doing the rating does not know what you do or what you have accomplished. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
NOTE: FAA Form 3330-43-1 NO LONGER NEEDS BE SIGNED BY THE APPLICANT AND THE RATING OFFICIAL TO RECEIVE CONSIDERATION. PLEASE DO NOT INCLUDE YOUR SSAN ON THE FORM.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the narratives from the initial application in the hiring process for all announcements.
Position sensitivity 2 level secret clearance. Noncritical Sensitive (2): This position requires completion & favorable adjudication of an Access National Agency Check with Inquiries (Tier 3) background investigation prior to appointment, unless waiver is obtained.
Pay setting IAW with the NATCA Integrated Contract dated 01-15-25, Article 108b Section 4.
Career Progression/Enhancement is not applicable.
Retirement Not subject to Mandatory Age 56 separation. This is not a "Good Time Position"
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To be considered for this announcement, you must complete the on-line application using the AVIATOR system by the closing date of the announcement. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Applicants may be asked to verify information on your application for employment with the FAA.
All applicants MUST complete and submit the first page of FAA Form 3330-43-1, Rating of Air Traffic Experience with their application. The form MUST include from and to dates of experience, position title, series and grade/level of all positions held. The form MUST be submitted either by uploading a copy as an attachment with the application package through USAJOBS or fax the form to (907)271-5367 by the closing date of this announcement.
NOTE: Applicants are reminded that FAA Form 3330-43-1 is required and NOT FAA Form 3330-43.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
FAA-3330-43-1 : Rating of Air Traffic Experience For AT Movement
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To be considered for this announcement, you must complete the on-line application using the AVIATOR system by the closing date of the announcement. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Applicants may be asked to verify information on your application for employment with the FAA.
All applicants MUST complete and submit the first page of FAA Form 3330-43-1, Rating of Air Traffic Experience with their application. The form MUST include from and to dates of experience, position title, series and grade/level of all positions held. The form MUST be submitted either by uploading a copy as an attachment with the application package through USAJOBS or fax the form to (907)271-5367 by the closing date of this announcement.
NOTE: Applicants are reminded that FAA Form 3330-43-1 is required and NOT FAA Form 3330-43.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
FAA-3330-43-1 : Rating of Air Traffic Experience For AT Movement
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
