Clarification from the agency

Current FCC Employees Only

• Incumbent supervises subordinate staff responsible for dealing with implementing auction procedures and with public outreach and customer service, including staff located in Washington, DC and Gettysburg, PA.
• Incumbent supervises the administration of all ongoing auction events, including the majority of communications between the Commission, applicants, and qualified bidders, including by monitoring and overseeing FTEs and contractors responsible for customer service, and overseeing the creation of educational and registration materials.
• Develops recommendations to the Division Chief in the preparation of responses to audit reports, and serves as a liaison and coordinator between the Division and other Bureaus and Offices, contractors, and qualified bidders.
• Determines resource requirements to plan and execute all phases of the auction process, monitors progress through each phase of the auction to ensure that all administrative milestones are met.
• Creating and making recommendations regarding auction timelines and critical path analyses and drafting statements of work and task orders for specific auction projects.

Conditions of employment

• FCC Employees Only.
• Suitable for employment as determined by a background investigation.
• Current FCC employees must provide SF-50 verifying grade & status.
• Resume must not exceed two pages and must meet resume format criteria.
• Must be a U.S. Citizen.
• SF-50 Documenting One Year of Time in Grade Required.
• Financial Disclosure may be required.
• Security Clearance required.
• A one-year supervisory probationary period may be required.

In order to be considered for this position, applicants must:

-Currently be employed in the Federal Communications Commission in positions serving under career or career conditional appointments.

ALL FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible. To request a copy of your SF-50 please send an email to PersonnelRecordsRequest@fcc.gov

Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.

Applicants must meet eligibility and qualification requirements by the closing date of this announcement.  Current Federal employees must meet time-in-grade requirements by the closing date of this announcement.  

GS-14 Specialized Experience:  Applicants must have a minimum of one year of specialized experience equivalent to at least the GS-13 in the Federal service.  

For this position, specialized experience includes the following:    

1. Experience leading a marketing team delivering integrated campaigns (digital, social, email, web) from strategy through execution, by ensuring quality control check, and measurable results; AND
2. Experience developing marketing plans and priorities aligned to organizational goals, coordinating across stakeholders to manage schedules, resources, and competing deadlines; AND
3. Experience overseeing customer outreach and communications operations by monitoring response channels to ensure accurate messaging and high service standards.

GS-15 Specialized Experience:  Applicants must have a minimum of one year of specialized experience equivalent to at least the GS-14 in the Federal service.  

For this position, specialized experience includes the following:

  1. Experience supervising and/or directing a marketing outreach staff responsible for public communications and customer service, and assigned/review work to adjust priorities to meet changing mission needs; AND

  2. Experience establishing marketing priorities, policies, schedules, and strategies to ensure timely delivery of outreach products and campaign milestones; AND

  3. Experience leading development and implementation of marketing tools/technologies and oversee creation and maintenance of standard operating procedures and program documentation; AND

  4. Experience overseeing high-visibility outreach operations by managing communications with stakeholders, customers, directing response channels, and ensuring accurate service standards. 

PART-TIME OR UNPAID EXPERIENCE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Optional Four Essay Questions

At the time of application, applicants have the option of answering the following four short, free-response essay questions.

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
3. How would you help advance the President’s Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Applicants will be required to certify that they are using their own words, and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question.

All applicants will be rated on the extent and quality of experience and education relevant to the duties of the position.  An automated score is administered based on the on-line application process used.  Eligible applicants will receive a numerical rating based on their responses to the job specific questions for this position.

There are several parts to the application process that affect the overall evaluation of your application including:

1. the core questions
2. the vacancy questions
3. supplemental documentation (e.g., DD-214, SF-50, SF-15, transcripts), if applicable; and
4. your resume.

Applicants will be rated ineligible, if they do not respond to job specific questions provide supplemental documents and submit resume.  For more information, please click on Rating Process

Subject matter experts will review your application to determine if you meet the following required Knowledge, Skills and Abilities (KSA's):

• Ability to develop and provide recommendations for establishing division priorities, policies, schedules, and strategies. 
• Ability to determine resources requirements to plan and execute all phases of the auction process; monitor progress through each phase to ensure administrative milestone are met. 
• Ability to oversee and manage communications between the Commission, applicants, and qualified bidders; communicate directly with division leadership and managers to ensure efficient exchange of information and work. 
• Ability to manage and review work assignments and keep staff apprised of changes in emphasis or direction; supervisor staff responsible for auction implementation, customer service. 

If you are deemed to be qualified by the Subject Matter Experts, your application will be referred to the hiring manager for hiring consideration. Alternatively, if your application is not deemed as qualified by the Subject Matter Experts, your application will not be referred to the hiring manager for hiring consideration.