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Supervisory Business Manager

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located within the Behavioral Health Service Line, VA Pittsburgh Healthcare System (VAPHS) under the supervision of the Behavioral Health Associate Chief of Staff (BH ACOS) .The Business Manager serves as the department's subject matter expert for business planning and analysis, tactical level implementation and measures success of the department's business initiatives, improvements and overall organizational effectiveness.

Overview

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Accepting applications
Open & closing dates
01/28/2026 to 02/09/2026
Salary
$75,013 to - $97,514 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Aspinwall, PA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSZ-12872354-26-JD
Control number
855776700

This job is open to

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Clarification from the agency

Open to current VA Pittsburgh facility employees only

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Duties

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Duties of the position include but are not limited to:

Program Oversight, Evaluation & Strategic Planning Program Evaluation:

  • Extensive delegated authority from the service line ACOS and freedom of action to provide leadership, resolve operational problems, and direct program planning, development, and management.
  • Integrate the work of a complex administrative team across multiple sites where each member contributes a portion of the analyses, facts, recommendations, and judgement.
  • Analysis of the department's programs, functions and organizations to determine whether the management systems in current use efficiently and effectively accomplish objectives sought and whether they provide controls necessary for sound management
Strategic Planning:
  • Responsible for working with the ACOS to establish a long and short term strategic planning process within the Service Line that will consider and effectively integrate resource management planning; the missions of the VHA, VISN, and healthcare system
  • Create team-based quality improvement plans, including definition of department goals, utilizing performance measures, appropriate analysis tools and total quality improvement methods.
  • Guides and assists staff in identifying meaningful/relevant management indicators for program performance evaluations.
  • Develops procedures for, and ensures the implementation and achievement of, the provision of services to VA Pittsburgh patients, patients treated throughout the VISN 4 Western Market, and those serviced other VISNs through the service line's TeleMental Health Hub.
Program Oversight:
  • Identifies the need for and recommends modifications or changes in business practices to bring the department into compliance with VA/VAPHS' goals.
  • Oversees the development of administrative, standard operating procedures and the implementation of operating policy in all phases of administrative management.
  • Develop and coordinates the implementation of internal policies and programs relating to equal employment, merit promotion, position management and employee relations and ensures support for these programs from program managers, team leaders and subordinate managers.
Financial & Resource Management Budgeting:
  • Responsible for identifying budget needs and negotiates with management to arrive at appropriate funding levels that make the most effective use of resources.
  • Duties include defining budget requirements, executing approved funds, analyzing actual vs planned, etc.
  • Responsible for the department's budget forecasting, planning and allocation of resources, and accounting and financial reporting
Human Resource Management :
  • Responsible for the oversight of the Service Line's human capital resources and the associated policies and procedures necessary to meet effective staffing levels and utilization.
  • Developing short- and long-term staff utilization plans and requirements.
  • Analyzing changes in staffing requirements, organizational structural changes and alignment assuring positions provide optimum balance between economy, efficiency, and skill utilization
  • Responsible for oversight of HR processes outside of service line for those individuals working within the department's clinics (CBOCs, PCS, PC staff)
Supervisory Duties:
  • Technical Supervision of the Supervisory Medical Support Assistant positions will be provided by the ACOS of Behavioral Health.
  • Oversees the daily operation of the administrative personnel in the service line; ensures that agency policies and priorities are being followed
  • Develops performance standards; and evaluates work performance of subordinates.
  • Performs the administrative and personnel management functions relative to the staff supervised. Develops work improvement plans, recommending personnel actions, as necessary.
  • Resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to higher level mangers; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
  • Interviews candidates for positions in the department, recommends appointments, promotions, and reassignments to department positions, identifies, and provides for training needs; and finds ways to improve production or increase the quality of work within the area of authority.
  • Responsible for the oversight of subordinates that manage/organize compliance of all training requirements for the service line, including mandatory and position specific training.
  • Performs other related duties as assigned.


Work Schedule: M-F 8:00-4:30PM (Negotiable)
Compressed/Flexible: Negotiable
Telework: AD-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Business Manager/PD034630
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.



You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Program Oversight, Evaluation & Strategic Planning, Program Evaluation, Budgeting, Monitoring Finances, Human Resources & Supervisory Duties.
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D or equivalent doctoral degree. OR, 3 Full years of progressively higher level graduate education leading to such a degree or LL.M if related.
  • Combination: Applicants may also combine education and experience to qualify at this level.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.


This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Administration and Management
  • Arithmetic
  • Attention to Detail
  • Auditing
  • Communications and Media
  • Conflict Management
  • Conflict Management
  • Creative Thinking
  • Data Management
  • Flexibility


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

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