Skip to main content
U.S. flag
Back to results
 

Summary

Join a mission-driven agency that helps millions of Americans save for retirement. The Federal Retirement Thrift Investment Board (FRTIB) is seeking a talented and motivated professional to serve in the role of Content Strategist.

This announcement may also be used to fill additional Content Strategist, GS-1001-13, positions at FRTIB in the same location, requiring similar qualifications and experience.

Overview

Help
Accepting applications
Open & closing dates
01/28/2026 to 02/06/2026
Salary
$121,785 to - $158,322 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
FRTIB-26-DE-011-12867992
Control number
855651300

Duties

Help
  • Develop and lead the agency’s content strategy across all platforms, including creating a content calendar and regularly reviewing the website and social media to ensure information is accurate, consistent, and easy for the public to use.
  • Conduct user-focused research—such as creating personas, analyzing audience segments, and testing prototypes—to understand user needs and guide content decisions.
  • Set clear content goals, identify priority audiences, define success measures, and manage an editorial calendar that supports consistent, strategic publishing.
  • Work closely with internal stakeholders to gather requirements, plan updates, and ensure all content meets brand, compliance, accessibility, and UX standards.
  • Analyze survey data, website behavior, social media comments, and email feedback to identify trends and validate assumptions, using insights to recommend improvements that make content more useful and engaging.

Requirements

Help

Conditions of employment

  • You must be a U.S. Citizen to apply for this position.
  • Make sure your application is complete. All required qualifications must be met by no later than 02/06/2026. Your application will not be reviewed if any required documents listed under the "Required Documents" section are missing.
  • You may need to complete a one-year probationary period if you're selected.
  • You may also need to complete a one-year supervisory probationary period.
  • Selective Service Registration is required for male applicants born after December 31, 1959, unless exempt under federal law. You'll need to certify your registration status if selected.
  • You must submit a confidential financial disclosure form as a condition of employment.
  • A background check is required. Your continued employment depends on successfully completing a background investigation and receiving a federal suitability or security clearance. You may receive a tentative job offer while the investigation is underway.

Qualifications

To qualify for this position, you must meet the specialized experience requirements listed below.

Specialized Experience
GS-13: You must have at least one year of full-time specialized experience at the GS-12 grade level (or equivalent) that shows you have the knowledge, skills, and abilities needed to do the work. Examples of specialized experience include:

  • Creating and managing agency-wide content strategies to ensure consistent, accurate, and mission-aligned information across digital platforms.
  • Developing clear, accessible content using user experience (UX) and plain language practices to meet user needs.
  • Applying data and analytics (e.g., web metrics, testing results, user feedback) to evaluate content performance and recommend improvements.
What Counts as Experience
We consider both paid and unpaid experience, including but not limited to volunteer work with organizations like the Peace Corps, AmeriCorps, or other community groups. Volunteer work can help you develop skills that are directly relevant to this job.

A full year of work means working 35-40 hours per week. If you worked part-time, we'll calculate your experience based on the actual hours you worked to add up to one year of full-time equivalent work (2,087 hours). To receive credit for part-time work, you must clearly describe your duties and responsibilities, and the number of hours you worked each week.

Education

There is no minimum educational requirement, so transcripts are not required.

Additional information

The FRTIB offers wonderful benefits and work/life-balance flexibilities to help empower and reflect respect for our employees. Our comprehensive benefits package includes paid time off*, life insurance, health benefits, and participation in the federal retirement system. We offer, as applicable, flexible work hours, annual and sick leave, transit and childcare subsidies, free and confidential employee assistance and occupational health referral services, free on-site fitness center, and off-site fitness membership reimbursement.

Further benefits and flexibility details are located here: FRTIB Employee Benefits.

The FRTIB offices are conveniently located within a few blocks of the Union Station metro station. In addition, private parking is available in the building at the posted daily and monthly rates.

Relocation expenses are not authorized for this position; however, other recruitment incentives may be authorized.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Information Management
  • Research
  • Systems Life Cycle
  • Web Technology
  • Project Management
  • Customer Service

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12867992

The Fair Chance to Compete for Jobs Act prohibits the Federal Retirement Thrift Investment Board from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HumanResourcesDivision@FRTIB.GOV.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.