Clarification from the agency

Please be advised that federal retired annuitant candidates may only be considered as a temporary employee if the role can be filled in that capacity.

Tour of duty is:

2nd shift - Monday 1:00 p.m. (afternoon) to Saturday (night) 9:30 p.m. -OR- 3rd shift - Monday 9:30 p.m. (night) to Sunday 6:00 a.m. (morning)

This is an Essential - Employee Position. The employee will be required to report to work during emergencies AND inclement weather situations.

Work schedule may require some occasionally mandatory overtime on holidays AND weekends.

The Assistant Supervisor performs progressively more responsible duties over a period of time if hired at GS-10 level. 

Supervisory/Managerial Responsibilities (35%)

The Assistant Supervisor provides supervision to a group of employees performing work up to the GS-09 level. Incumbent offers administrative and technical supervision necessary for accomplishing the work of the unit.

Performs administrative and technical supervisory functions for subordinates. Assigns duties and evaluates performance. Manages the organizational unit’s budget and workload. Develops performance requirements for subordinates and ensures a mutual understanding of the performance standards. Resolves complaints and grievances. Provides leadership to ensure support for equal employment opportunity (EEO) goals and requirements. Practices non-discriminatory and non-retaliatory employment actions and prevents unlawful discrimination or harassment based on race, color, religion, sex, national origin, sexual orientation, genetic information, gender identity, age or disability. Provides for employee skills enrichment through job related coaching, mentoring and training. The incumbent will foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization.

Excellent interpersonal skills are necessary to interact with AOC staff, senior staff, officials from other agencies and the general public. Demonstrates skill in developing and delivering oral and written presentations as well as making recommendations on management issues in concise and convincing language.

The incumbent is responsible for utilizing a thorough knowledge of and compliance with all OSHA safety rules and regulations to ensure that work progresses in a safe manner and to initiate or take corrective action on unsafe conditions in assigned areas.  

Planning and Coordinating Building Services (25%)

Provides assistance in planning and monitoring the work of a maintenance and operations organization with stable workload and manpower requirements. Helps in facilitating work assignments requiring minimal coordination among work groups inside or outside the organization.

Establishes and organizes work schedules for routine maintenance services and for projects that typically can be completed within one or two weeks.

Building Services Administration (25%)

Assists in the coordination of basic, established requirements for management of services and supplies in an office or small building. Handles administrative needs for basic operational services such as water, electricity and telecommunications and audiovisual equipment.

Assesses safety requirements for the organization. Directs periodic inspections for safety concerns and evaluates safety and mishap incident reports. Confirms corrective actions are taken to correct safety deficiencies.

Directs or assists in the coordination of the administrative aspects of office moves, office construction and other facility improvements including furniture, equipment, telephones and short-term storage. Coordinates with other offices to arrange and coordinate such activities. Does property management tasks.

Problem Identification and Resolution (15%)

Provides assistance in resolving complex program or administrative issues or problems. Independently resolves issues involving well established issues.

Conditions of employment

• You must be able to pass a drug test and background check.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.

• A citizen of the United States.
• A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B).
• A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible.
• A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408).

Qualifications

IDEAL CANDIDATE STSATEMENT: 

The ideal candidate for this position has current or previous supervisory experience who can thrive in a dynamic fast-paced environment and who inspires a team (s) to achieve exceptional results.  They must possess strong interpersonal and communication skills, enabling them to build trust, foster collaboration, and resolve conflicts effectively.  In addition to being a leader, they must also have impeccable knowledge of Microsoft Office 365 Products (i.e., Access, Excel, Outlook, PowerPoint, Project, Publisher, Visio, and SharePoint).

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position.  You must meet all eligibility and qualifications requirements by the closing date of the job announcement.  Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions and is available at OPM's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series.  

Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled.  To be creditable, specialized experience must have been equivalent to at least the next lower grade level.  

Candidates for the GS-10 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-09 grade level in the Federal service.

Specialized experience is defined as having experience: (1) Perform administrative and technical supervisory functions for subordinates; (2) Manage required services and supplies for an office or small building (i.e., HVAC, plumbing, electrical systems, telecommunications, audiovisual equipment etc..); (3) Schedule routine maintenance services and projects; (4) Perform safety inspections and evaluate safety and mishap incident reports; and 5) Oversee and/or facilitate administrative aspects of office moves, office construction and other facility improvements including furniture, equipment, telephones and short-term storage.

Candidates for the GS-11 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-09 grade level in the Federal service. 

Specialized experience is defined as having experience: (1) Performing administrative and technical supervisory functions for subordinates; (2) Oversee required services and  supplies for an office or small building (i.e., HVAC, plumbing, electrical systems, telecommunications, audiovisual equipment etc..); (3) Discuss large economically high impact construction projects with developers, contractors, engineers, and architects that require interpretation of construction codes and administrative guidance regarding federal, state, and city permit process and building code requirements; (4) Preside over appropriate meetings and conferences to address administrative concerns and requirements (i.e., vendor, contractor, budget, union shop stewards, project, facilities, property, maintenance, repair etc..); (5) Establishing and organizing work schedules for routine maintenance services and projects; (6) Oversee safety inspections and evaluating safety and mishap incident reports; and (7) Directing the administrative aspects of office moves, office construction and other facility improvements including furniture, equipment, telephones and short-term storage.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions. 

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relate to the self-assessment questions in the job announcement.  The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

Supervision - Ability to provide guidance, support, and feedback to subordinates to ensure day-to-day tasks are accomplished and employee standards are met.  Delegate tasks, monitor productivity, prepare employee recommendations (i.e., promotion, reassignment, and award) along with addressing and/or resolving employee issues or concerns by using agency policies and procedures.

Building Services - Knowledge of systems and processes within a structure to execute technical and administrative operational services (i.e., plumbing, electrical systems, fire safety, heating, ventilation, air conditioning (HVAC), telecommunications, audiovisual equipment...etc...) to ensure the health, safety, and comfort of occupants.

Problem Solving - Ability to identify, troubleshoot, diagnose, and analyze problems; weigh relevance and accuracy of information; use sound judgement to generate and evaluate alternative solution, and make recommendations.

Communication - Ability to effectively coordinate with contractors, vendors, and internal/external divisions and agencies to foster a collaborative work environment that aligns with an organizations mission and goals.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education, and/or experience is cause for not hiring you or disqualification for further consideration.

 
Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).