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Operations Support Specialist

Judicial Branch
U.S. Courts
United States Probation and Pretrial Services, District of New Mexico

Summary

The United States Probation and Pretrial Services Office is currently accepting applications for an Operations Support Specialist. The Operations Support Specialist provides support to United States Probation Officers and is accompanied with a complete benefits package.

Overview

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Accepting applications
Open & closing dates
01/20/2026 to 04/30/2026
Salary
$40,346 to - $51,007 per year
Pay scale & grade
CL 23
Locations
Few vacancies in the following locations:
Albuquerque, NM
Las Cruces, NM
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
24 - Non-Competitive Promotional Potential after One-Year
Supervisory status
No
Security clearance
Other
Drug test
No
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
26-02
Control number
854929000

Duties

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REPRESENTATIVE DUTIES:

  • Assist and directly support investigation and supervision officers.
  • Answer telephones, perform reception duties and provide other clerical support.
  • Assist in performing investigations of all types for the office and other districts.
  • Research, retrieve and verify addresses and criminal history; obtain collateral requests, education, and employment history; collect credit reports, treatment, and social history information.
  • Receive and transfer files with other districts.
  • Enter/update data, upload documents, open/close cases into computerized records including the Probation Automated Case Tracking Systems (PACTS).
  • Research information from case records and enter in the system as appropriate.
  • Review forms completed by officers and officer assistants and request corrections as needed.
  • Retrieve information from databases and generate periodic reports.
  • Assist in completing pretrial collateral investigations.
  • Process incoming and outgoing correspondence.
  • Participate in and contribute to training programs.
  • Adhere to all human resources policies and the Code of Conduct for Judicial Employees.
  • Perform other duties as assigned.

Requirements

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Conditions of employment

Incumbent must clear a federal background investigation, and financial check.

Qualifications

REQUIRED:

High school graduation or equivalent plus two-years of general experience. General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this
position.

Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours) equals one year of general experience.

The successful applicant must:

Possess good multi-tasking skills have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics.

Only the most qualified applicants will be contacted, tested and/or interviewed.

Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies, and collections.

Education

High school graduation or equivalent.

Additional information

  • The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, either of which may occur without any prior written notice.
  • This job announcement may involve filling more than one position described herein.
  • If a subsequent vacancy of the same position becomes available within 90- days of the vacancy close date or date filled (whichever is the most recent), the Chief United States Probation Officer has the discretion to select a candidate from the original qualified applicant pool.
  • This position may also be assigned to a different unit other than the one posted, dependent upon the needs of the District.
  • Travel and relocation expenses will not be paid.

The U. S. Probation and Pretrial Services Office for the District of New Mexico is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be evaluated by number of years and type of experience.

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