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Supervisory Management and Program Analyst

Department of Homeland Security
Customs and Border Protection
Office of Accountability

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Accountability, Audit Liaison Branch, located in one of the following locations:

  • Washington, DC
  • Indianapolis, IN
  • Miramar, FL
  • Houston, TX
  • Chicago, IL
  • Newark, NJ
  • Long Beach, CA

Overview

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Accepting applications
Open & closing dates
01/27/2026 to 02/02/2026
Salary
$147,945 to - $192,331 per year

Salary reflects the Rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection.

Pay scale & grade
GS 15
Locations
1 vacancy in the following locations:
Long Beach, CA
Washington, DC
Miramar, FL
Chicago, IL
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Secret
Drug test
Yes
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
OACT-IMP-12864376-GMF
Control number
854747500

This job is open to

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Clarification from the agency

Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position; Career Transition Assistance Plan CBP employees.

Duties

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Joining Customs & Border Protection (CBP), Office of Accountability, will allow you to utilize your expertise to supervise Management & Program Analyst (Audit) employees, working individually and in teams, to analyze internal and external audit work products on a wide range of programs. This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by providing guidance and directing the performance of subordinate employees in the application of wide range of analytical techniques and methodologies.

In this Supervisory Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in coordinating all Government Accountability Office (GAO) and Office of the Inspector General (OIG) audits and reviews of CBP program and operations; planning, organizing, and applying of assessment techniques and methodologies required to perform in-depth and rigorous assessments on complex program issues; advising senior CBP leadership on high profile, nationally visible audit and inspection activities.

Typical Work assignments include:

  • Directing the preparation and presentation of oral briefings and participating with subordinates in presenting audit findings to CBP executive leadership.
  • Discussing identified programmatic issues and recommendations to improve operational effectiveness or efficiency, strengthen existing internal controls, and/or overcome impediments to the achievement of CBP objectives and goals.
  • Ensuring the timely development of official responses to audit reports, mandating updates to audit recommendations for subordinates, ensuring that corrective action plans developed to implement audit recommendations are actionable, and providing feedback to subordinates throughout the audit process.
  • Ensuring the timely issuance of internal and external audit and inspection reports, reviewing and providing feedback to subordinates on internal and external audit and inspection work products, including draft reports.
  • Performing a full range of supervisory functions that include but are not limited to providing guidance to subordinates concerning organizational policies, procedures, and standards; planning work, setting and adjusting short term priorities, and preparing schedules for completion of work; assigning work to subordinates.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Financial Disclosure is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Specialized Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Directing the preparation and presentation of oral briefings and participates with subordinates in presenting audit findings.
  • Developing official responses to audit reports, updating audit recommendations, and providing feedback to subordinates.
  • Providing expert analysis and advising on complex program issues on audit processes.
  • Advising leadership on high profile audits and potential implications of audits and findings.
  • Performing a full range of supervisory functions.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/02/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Security Clearance: Individual must pass and maintain a background investigation that requires a Secret clearance, due to the sensitive nature of the various activities that are under the purview and oversight of this position in the Office of Accountability.

Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment.

Leadership Training: All newly appointed GS-15s are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 5 weeks of in-residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/12864376

Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification(s). Your resume must support that you meet both specialized experience requirements described in the qualifications section and are proficient in the skills/competencies. If you meet the minimum qualifications, your experience, education, and training will be rated using a Structured Resume Review process.

Your final rating will be based on a Structured Resume Review conducted by Subject Matter Experts (SME). This Structured Resume Review requires that candidates resume must demonstrate the competencies noted below:

  • Attention to Detail
  • Influencing/Negotiating
  • Reading
  • Reasoning
  • Stress Tolerance
Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

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