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Summary

The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Visualization Specialist to install, secure, manage, and maintain the Cloud on Premise and Virtual Desktops. This includes working with customers and partners in a fast-paced, challenging environment providing critical services for the FBI. If you enjoy challenging work and working with customers and partners from a variety of government agencies, join the Enterprise Infrastructure Services team.

Summary

Overview

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Accepting applications

Open & closing dates

01/15/2026 to 01/29/2026

Salary: $89,508 to - $137,000 per year

Pay scale & grade: GS 12 - 13

Location

1 vacancy in the following location:

Pocatello, ID

Remote job: No

Telework eligible: No

Travel Required: Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed: No

Appointment type: Permanent

Work schedule: Full-time

Service: Excepted

Promotion potential

Job family (Series)

2210 Information Technology Management

Supervisory status: No

Security clearance: Sensitive Compartmented Information

Drug test: Yes

Financial disclosure: Yes

Bargaining unit status: No

Announcement number: DESTIMP-12866407-26-VL

Control number: 854610000

This job is open to

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Clarification from the agency

All U.S. Citizens.

Duties

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GS-12:

Works with unit leadership to formulate goals, initiatives, and plans to accomplish and maintain the FBI mission.
Collaborates with senior IT staff to escalate and resolve complex problems.
Supports end-users by resolving hardware and software issues in a timely manner.
Installs, configures, and troubleshoots Enterprise virtual and physical servers, software, and IT systems.

GS-13: in addition to the above:

Researches, analyzes, designs, implements, documents, and tests IT systems.
Ensures compliance with security protocols during hardware and software maintenance.
Provides recommendations to team and unit leadership regarding upgrades, configuration changes, system requirements, and new emerging technology.
Monitors and supports contractor services.

Requirements

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Conditions of employment

Must be a U.S. citizen.
Must be able to obtain a Top Secret clearance.

Qualifications

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

Experience supporting Enterprise virtual and physical IT services environments, including troubleshooting hardware and software.
Experience documenting and following technical processes and procedures.
Experience resolving routine IT issues and escalating complex problems.
Experience providing professional customer support.

GS-13: in addition to the above: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:

Experience managing and maintaining systems and services independently.
Experience presenting to unit, section, and division leadership.

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired skills are:

Experience with and/or knowledge of one or more of the following:

VMWare (EXS/EXSi)
AWS
Microsoft Azure
VDI
Virtual Hosting

Education

There are no educational requirements at these grade levels.

Additional information

Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. Applicants must meet the qualification requirements by the closing date of this announcement.

If you are found minimally qualified, your application will move forward to additional phases of the review process.

The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.

Competencies:

Customer Service
Information Management
Initiative
Problem Solving/Judgement
Technology Awareness

Required Documents

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Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
A complete assessment questionnaire
Other supporting documents (if applicable):
- College transcripts, if qualifying based on education or if there is a positive education requirement
- Notification of Personnel Action, SF-50; not applicable to current FBI employees
- Most recent Performance Appraisal; not applicable to current FBI employees
  Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later
- Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
  - Percent of time worked in the particular position (cannot conflict with main duties.
  - The month/year work began.
    Frequency worked (i.e., daily, monthly, etc.)
  - Specific duties performed.

How to Apply

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To apply for the Virtualization Specialist position, please click here.

The official title of this position is: IT Specialist.

Agency contact information

S. Messner

Email: smessner@fbi.gov

Address: Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US

Next steps

Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.